1

Frmulas para Teora de Colas

Para M/M/1
(Fuente infinita, cola infinita, servidor simple)

= 1
0
P ; ) 1 (

=
|
|
.
|

\
|
|
|
.
|

\
|
=
n
n
n
P ;

= ; L =

; L W
q q
= ; W =

1

;
W
q
=

( )
; P w t e
t
( )
(1 )
> =

Para M/M/S
(Fuente infinita, cola infinita, servidor Mltiple)

P
n S
S
n s
n
s
0
0
1
1
1 1 1
1
=
|
\

|
.
|
+
|
\

|
.
|

! !
; P
S S
P
n
P
n
n
n n S
n
n

!
!
( )
s

0
0
;si n > S
; si n S
;
|
|
.
|

\
|
+ =
|
|
.
|

\
|
+
|
|
.
|

\
|

|
|
.
|

\
|
=
+

q
S
L
S S
P
L
2
0
1
)! 1 (
; L
P
S S
q
S
=
|
\

|
.
|

|
\

|
.
|
+

1
0
2
1 ( )!
; L W = ; W
L
=

; W
L
W
q
q
= =

1


Modelo M/M/1/K
(Fuente infinita, cola finita, Servidor simple)
P
P
n
n

|
\

|
.
|
s

0
0
; si n k
; si n > k
; P
k 0 1
1
1
=

|
\

|
.
|

|
\

|
.
|
+

;
( )
L
k
k
k
=

+
|
\

|
.
|

|
\

|
.
|
+
+

1
1
1
1
1
; L L P
q
= ( ) 1
0
;

L
W =
W
L
q
q
=

; ( )
k
k
P P =
|
|
.
|

\
|
|
|
.
|

\
|
= 1 1
0

2
Modelo M/M/S/K ( , W y Wq se calculan como en M/M/1/K)
(Fuente infinita, cola finita, Servidor Multiple)


= + =

|
|
.
|

\
|
|
|
.
|

\
|
+
|
|
.
|

\
|
+
=
s
n
k
S n
S n S n
S S n
P
1 1
0
!
1
!
1
1
1

=
|
.
|

\
|
+ + =
1
0
1
0
1
S
n
S
n
n q n
P S L nP L

s s
s

k > n si ; 0
k n S si ; P
!
n si ;
!
0
) (
0
S n n
n
n
n
n
S S
S P
n
P

; L
P
S S
S
k S
S S
q
S
k S k S
=
|
\

|
.
|

|
\

|
.
|

|
\

|
.
|

|
\

|
.
|

|
\

|
.
|

(
(
+

1
0
2
1
1 1
( )!
( )

Modelo M/M/1/N
(Fuente finita, cola finita, servidor simple)
P
N
N n
n
n
N
0
0
1
=

|
\

|
.
|
=

!
( )!

; P
N
N n
P
n
n
=

|
\

|
.
|
!
( )!

0
; L n P
q n
n
N
=
=

( ) 1
1
; ( ) L N P =

1
0
;W
L
=

W
L
q
q
=

; ( ) = N L
Modelo M/M/S/N
(Fuente finita, cola finita, servidor Mltiple)

s s
|
|
.
|

\
|
s
|
|
.
|

\
|

N > n si ; 0
N n S si ;
S S! n)! - (N
N!
S n si ;
! )! (
!
0 S) - (n
0
P
P
n n N
N
P
n
n
n

= =
|
|
.
|

\
|

+
|
|
.
|

\
|

=
1
0
) (
0
! )! (
!
! )! (
!
1
S
n
N
S n
n
s n
n
S S n N
N
n n N
N
P

L n S P
q n
n s
N
=
=

( ) ; L nP L s P
n
n
S
q n
n
S
= + +
|
\

|
.
|
=

0
1
0
1
1 ;W
L
=

;W
L
q
q
=