management(clerical) workforce consists of Sales Personnel,
Clerks in HR, Accounts departments etc BI has put in place a program which is driven by HR managers, which aims at improving the Computer efficiency of the lower management(clerical) workforce. Identifying the candidates across different departments which require brushing up of skills in operating the MS office s/w...(mainly MS-EXCEL & MS-WORD) Depending upon the proficiency in using these softwares, the target population(employees) are divided in different groups, and accordingly are given specific trainings The HR dept arranges for external experts to deliver the workshop on the basic/ advanced/customised use of the MS office softwares(especially word & excel) Advance training in EXCEL: Target group Accounts Dept clerks For Using the different accounts related functions
HR executives For using several grouping/filtering/Analysis intensive functions for Managing and driving different HR initiatives
Admin Dept clerks For managing the access related information and maintaining consistency The workshops are held within the company premises and typically for 2/3 days and 4 hours a day The employees and their managers are consulted before deciding the date and time of the training