TRANSACTIONAL

ANALYSIS
 TRANSACTION
• INTER PERSONAL INTERACTION
BETWEEN TWO (OR MORE)
INDIVIDUALS
• VERBAL OR NON VERBAL
• EVERY INTERACTION IS BETWEEN A
PAIR OF PEOPLE
• INDIVIDUAL ACTIONS IN A
TRANSACTION ARE IMPORTANT
 WHAT IS TA
• A SYSTEMATIC STUDY OF BEHAVIOUR
– TO DETERMINE BEST COURSE OF
ACTION
– FOR COMPLETION OF TRANSACTION
– IN ORDER TO ACHIEVE DESIRED
OBJECTIVE
– KNOWLEDGE OF TA HELPS IN EVERY DAY
LIFE
 WHAT IS TA
• IT HELPS DEMYSTIFY WHO SAID
WHAT, MEANT WHAT AND WHY IT WAS
DONE
• HELPS IN CONFLICT REDUCTION /
MANAGEMENT
• IT HELPS EVOLVE A LEADERSHIP
STYLE SUITABLE FOR A PARTICULAR
SITUATION
 TA INVOLVES
• BASIC UNDERSTANDING OF PLANE OF
OPERATION
• INDIVIDUALS OPERATE IN DIFFERENT PLANES AT
DIFFERENT TIMES
• THESE ARE CALLED EGO STATES
• EGO STATES DIFFER FROM TRANSACTION TO
TRANSACTION
• EVEN DURING MULTI LEVEL COMMN.
 EGO STATES
• CHILD

• ADULT

• PARENT
 EGO STATES DEFINED
• CHILD
– WHINING
– SEEKING APPROVAL / ATTENTION
– FEAR OF REJECTION
– TRYING TO PLEASE
– MODIFIES BEHAVIOUR / MANIPULATIVE
– IMPULSIVE
– PLAYFUL & FUN LOVING
– CREATIVE
– SUBMISSIVE
 CHILD EGO STATE

• ADAPTED

• NATURAL
 CHILD EGO STATES
• NATURAL CHILD
– WHINING
– SEEKING APPROVAL / ATTENTION
– FEAR OF REJECTION
– IMPULSIVE
– PLAYFUL & FUN LOVING
– CREATIVE
– SUBMISSIVE
• ADAPTIVE CHILD
– TRYING TO PLEASE
– MODIFIES BEHAVIOUR / MANIPULATIVE
 EGO STATES DEFINED
• PARENT
– DEMANDING
– DISCIPLINING
– CRITICIZING
– COUNSELING
– SYMPATHIZING
– CORRECTING
– EXPECTING
 PARENT EGO STATE
• CRITICAL

• NURTURING
 PARENT EGO STATE
• CRITICAL
– DEMANDING
– DISCIPLINING
– CRITICIZING
– CORRECTING
– EXPECTING
• NURTURING
– COUNSELING
– SYMPATHIZING
 EGO STATES DEFINED
• ADULT
– BALANCED
– COMPOSED
– RATIONAL
– OBJECTIVE
– FOCUSED ON PROB SOLVING
– CONTROLLED EMOTIONS
 TRANSACTIONS
INDIVIDUAL I INDIVIDUAL II

PARENT
PARENT

ADULT ADULT

CHILD CHILD
 TRANSACTIONS
INDIVIDUAL I INDIVIDUAL II

PARENT
PARENT

ADULT ADULT

CHILD CHILD
 TRANSACTIONS
INDIVIDUAL I INDIVIDUAL II

PARENT
PARENT

ADULT ADULT

CHILD CHILD
 TRANSACTIONS
INDIVIDUAL I INDIVIDUAL II

PARENT
PARENT

ADULT ADULT

CHILD CHILD
 TRANSACTIONS
INDIVIDUAL I INDIVIDUAL II

PARENT
PARENT

ADULT ADULT

CHILD CHILD
 TRANSACTIONS
INDIVIDUAL I INDIVIDUAL II

PARENT
PARENT

ADULT ADULT

CHILD CHILD
 TRANSACTIONS
INDIVIDUAL I INDIVIDUAL II

PARENT
PARENT

ADULT ADULT

CHILD CHILD
 TRANSACTIONS
INDIVIDUAL I INDIVIDUAL II

PARENT
PARENT

ADULT ADULT

CHILD CHILD
 SELF IMAGE
• POSITIONS DEPEND ON SELF IMAGE
– SELF IMAGE HIGH - EVERY THING
AROUND LOOKS GOOD
– SELF IMAGE LOW - ALL SEEM
CONSPIRING
– INFLATED SELF IMAGE - EVERY THING
ELSE IS BAD
– ULTRA LOW SELF IMAGE – EVERY THING
ABOUT ME IS WRONG
 LIFE POSITIONS
• I AM OK
– YOU ARE OK
– YOU ARE NOT OK
• I AM NOT OK
– YOU ARE OK
– YOU ARE NOT OK
 LIFE POSITIONS

YOU ARE NOT OK

YOU ARE OK

I AM OK I AM NOT OK
 LIFE POSITIONS
• I AM NOT OK – YOU ARE NOT OK
– LOW SELF CONFIDENCE
– SELF CRITICISM
– LOW TRUST IN SELF AND ULTRA LOW TRUST IN OTHERS
– SINKING FEELING
– DEPRESSION
– DISCOUNTED CHILD
 LIFE POSITIONS
I AM NOT OK - YOU ARE OK
– INFERIORITY COMPLEX
– NEED SUPPORT
– WEAK FOLLOWERS
– NEED HEROES AROUND THEM
– COMFORTABLE IN DOMINANCE
– CHILD TO ADULT EGO STATE
 LIFE POSITIONS
• I AM OK - YOU ARE NOT OK
– INFLATED SELF IMAGE
– ARROGANT
– SELF ASSUMING
– SELF PROJECTING
– CRITICAL PARENT
– DISTRUST
– SUPERIORITY
– COMES FROM HURT / DISCONTENT CHILDHOOD
 LIFE POSITIONS
• I AM OK - YOU ARE OK
– IS A WINNER
– IDEAL LIFE POSITION
– ENTHUSIASTIC
– OPTIMIST
– BIGGER PICTURE
– ADULT – ADULT
• I AM OK – NOT SURE ABOUT YOU
 WHAT IS IN IT FOR YOU
• WHERE DO YOU STAND
• HOW ARE YOUR RELATIONSHIPS
• WHO IS RESPONSIBLE FOR THAT
STATE
• COULD THEY BE HANDLED
DIFFERENTLY
• MAKING AMENDS
• INTERPERSONAL COMMUNICATION
 WHAT IS NOT FOR YOU
• LIP SERVICE
• JARGONISING
• HALF BAKED APPLICATION
• KNOW BUT DO NOT APPLY
• IT IS NOT A EXERCISE IN FINDING OUT
WHO IS OKAY
THANK YOU