CBC-Beauty Care Services (Nail Care) NC II

TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
COMPETENCY-BASED CURRICULUM
HEALTH, SOCIAL AND OTHER
COMMUNITY DEVELOPMENT
SERVICES
BEAUTY CARE SERVICES
(NAIL CARE) NC II
Qualificati!" a!# Sta!#a$#" Offic%
TESDA Complex
East Service Road, South Superhighway
Taguig City, Metro Manila
Tel. o. !"#$ %&'(%#%), %&'%'"'
www.tesda.gov.ph
TABLE O& CONTENTS
*age
A. C+,RSE DES-....................................................................................)(/
0. M+D,1ES +2 -STR,CT-+.............................................................3(/&
0AS-C C+M*ETEC-ES M+D,1ES......................................................3
o *articipating in wor4place communication.......................5()"
o 6or4ing in a team environment.....................................))()'
o *racticing career pro7essionalism..................................)8()5
o *racticing occupational health and sa7ety procedures. .)%(##
C+MM+ C+M*ETEC-ES M+D,1ES..............................................#'
o Maintaining client relations............................................#8(#5
o Managing own per7ormance..........................................#%(')
o Applying 9uality standards.............................................'#('/
o Maintaining a sa7e, clean and e77icient wor4 environment.'3(
8#
C+RE C+M*ETEC-ES M+D,1ES.....................................................8'
o *er7orming manicure and pedicure...............................88(/)
o *er7orming hand spa ..................................................../#(//
o *er7orming 7oot spa......................................................../3(/&
C. AC:+61ED.EMET...........................................................................3"
COURSE DESI'N
C+,RSE T-T1E ; BEAUTY CARE SERVICES (Nail Ca$%) NC II
TRA--. D,RAT-+ ; ()* hours

C+,RSE DESCR-*T-+ ;
This course is designed to enhance the 4nowledge, s4ills and attitude o7 students<
learners who wish to =e cosmetologist in accordance with industry standards. -t covers
core competencies such as manicure and pedicure, hand spa, and 7oot spa.
This includes common competencies; maintain an e77ective relationship with clients
and customers, manage own per7ormance, apply 9uality standards, and maintain a sa7e,
clean and e77icient wor4 environment.
-t also includes competencies such as, participate in wor4place communication, wor4
in a team environment, practice career pro7essionalism and practice occupational health
and sa7ety procedures.
ETR> RE?,-REMETS;
0e7ore entering this course, the learner;
M,ST =e a=le to communicate e77ectively =oth orally and in written 7orm
M,ST =e physically, emotionally, psychologically and mentally 7it
M,ST =e a=le to per7orm =asic mathematical computation !2undamental +peration$
M,ST secure a medical certi7icate 7or 7itness to handle chemicals
C0C 0eauty Care Services !ail Care$ C -- ( ) (
COURSE STRUCTURE+
0AS-C C+M*ETEC-ES
!)% hours$
,nits o7
Competency
Module Title 1earning +utcomes
Training
Dura
tion
). *articipate in
wor4place
communication
).) *articipating in
wor4place
communication
).).) +=tain and convey
wor4place in7ormation
).).# *articipate in wor4place
meeting and discussion
).).' Complete relevant wor4(
related document
8 hours
#. 6or4 in a team
environment
#.) 6or4ing in a
team
environment
#.).) Descri=e and identi7y team
role and responsi=ility
#.).# Descri=e wor4 as a team
mem=er
8 hours
'. *ractice career
pro7essionalism
'.) *racticing
career
pro7essionalism
'.).) -ntegrate personal
o=@ectives with
organiAational goals.
'.).# Set and meet wor4 priorities.
'.).' Maintain pro7essional growth
and development.
3 hours
8. *ractice
occupational
health and
sa7ety
procedures
8.) *racticing
occupational
health and
sa7ety
procedure
8.).) -denti7y haAards and ris4s.
8.).# Evaluate haAards and ris4s.
8.).' Control haAards and ris4s.
8.).8 Maintain occupational health
and sa7ety awareness.
8 hours
C+MM+ C+M*ETEC-ES
!)% hours$
,nits o7
Competency
Training
Durat
ion
). Maintain an
e77ective
relationship
with clients<
customers
).) Maintaining
client relations
).).) Maintain a pro7essional
image
).).# Meet client<customer
re9uirements
).).' 0uild credi=ility with
customers <clients
8 hours
#. Manage own
per7ormance
#.) Managing own
per7ormance
#.).) *lan own wor4load
#.).# Maintain 9uality o7 own
per7ormance
#.).' Esta=lish credi=ility with
customers<clients
8 hours
'. Apply 9uality
standards
'.) Applying
9uality
standards
'.).) Assess client service needs
'.).# Assess own wor4
'.).' Engage in 9uality
improvement
8 hours
C0C 0eauty Care Services !ail Care$ C -- ( # (
C+MM+ C+M*ETEC-ES
continuation
,nits o7
Competency
Training
Durat
ion
8. Maintain a
sa7e, clean,
and e77icient
environment
8.) Maintaining a
sa7e, clean,
and e77icient
environment
8.).) 2ollow hygiene procedures
8.).# -denti7y and prevent
hygiene ris4s
8.).' *repare and maintain wor4
area
8.).8 Chec4 and maintain tools
and e9uipment
8.)./ Chec4 and maintain stoc4s
8.).3 *rovide a relaxed and
caring environment
3 hours
C+RE C+M*ETEC-ES
!)/" hours in(school B '" hours S-T$
,nits o7
Competency
Training
Dura
tion
). *er7orm
Manicure and
pedicure
).) *er7orming
Manicure and
pedicure
).).) *repare client
).).# Clean and cut nails
).).' Apply nail polish
).).8 *er7orm post service
activities
/"
Cours
#. *er7orm Cand
Spa

#.) *er7orming
Cand spa

#.).) *repare client
#.).# Apply hand treatment
#.).' *er7orm post service
activities
/"
hours
'. *er7orm 2oot
Spa
'.) *er7orming
2oot spa
'.).) *repare client
'.).# Clean and scru= 2oot
'.).' *er7orm post service
activities
/"
hours
C0C 0eauty Care Services !ail Care$ C -- ( ) (
RES+,RCES;
TOOLS
EQUIPMENT and FURNITURE/
FIXTURES
MATERIALS
Ma!icu$%,P%#icu$%
' pcs. Alcohol
Cuticle ail *usherD
#/ pcs. Chairs Assorted colored nail
polishD
Cuticle ipperD
)" pcs. ManicuristsE chair<
stool
0ase CoatD
Cuticle ScissorD
)" pcs. Manicure Ta=le ' 0tls 0enAalconium
Chloride
2inger or Manicure
0owlD
) ,nit SteriliAer
' rolls Cotton /""gms
)# pcs 2oot Spa 0asin,
Rectangle !*lastic$ # ,nits Timer
Cuticle +ilD
)" pcs Manicure Tray . Cuticle RemoverD
Manicure ail 0rushD Cand TowelD
Emery=oardD
ail 0u77erD 1otionD
ail cutter; )" pcs. Manicure *illow
( 2oot ail CutterD . ail CardenerD
( Cand ail CutterD
ail *olish Remover
!acetone$D
ail 2ileD ?uic4 dry D
+range 6ood Stic4 D SolventD
/ pcs *lastic Container 7or
Cotton
Toe nail separatorD
*edicure ail 0rushD Top CoatD
3 pcs Supply Tray Emery=oardD
3 pcs Trolleys
Cl%a!i!- tl"
) pc. Mop ) 4ilo Cleaning cloths
) pc. *ail < =uc4et ' 0tls Disin7ectant
) set 2irst Aid :it
3 pcs. .ar=age =ins<=ags
' 0tls 6et SanitiAer
Ha!#,&t S.a &t Sc$u/
Callous RemoverD 3 units 2oot spa machine ' 0tls Antiseptic Solutions
2oot 7ileD ' ,nits
Cand Spa
Machine
. ApronD
2oot Spa 0rush 7or
MixingD
)" pcs. 2oot Spa Stool
0leaching SoapD
2oot Spa Tray withD
Candle
PPE 'rolls Cling 6rap
)'
pcs.
2oot Massager
.adgets
) pair .lovesD
2oot 0lushD
Mixing 0owlD ) pc Smoc4 gownD 2oot 1otionD
)#
pcs.
*astic 0asin !Small$
) pc Mas4D
2oot Soa4D
*umice StoneD ) pc head=andD 2oot Scru=D
2oot Towel!assorted$
C0C 0eauty Care Services !ail Care$ C -- ( # (
TOOLS
EQUIPMENT and FURNITURE/
FIXTURES
MATERIALS
)# pairs Mittens D
' 0tls MoisturiAing 1otionD
)" pcs. *ara77in 6ax
)# pairs Rough .lovesD
)# pairs Slippers
Towel !Assorted$D
6hitening *owderD
6hite TowelD
ote; DTo =e provided =y the student
All items with Dwill =e provided =y training school 7or demo purposes and all items
without D must =e provided =y the training school<center.
C+,RSE DE1-FER>
Sel7(paced learning
Discussion
Demonstration
-ndividual and group practice
*ro@ect =ased method
School 0ased Training
Supervised -ndustry Training !S-T$
Distance 1earning
ASSESSMET METC+DS;
6ritten test
Demonstration
-nterview<?uestioning
+=servation
?,A1-2-CAT-+ +2 -STR,CT+RS<TRA-ERS;
TRA-ERES ?,A1-2-CAT-+ 2+R 0EA,T> CARE SERF-CES !A-1 CARE$ C --
=e a holder o7 ational TFET Trainer Certi7icate 1evel - !TTC-$
=e certi7ied o7 0eauty Care Services !ail Care$ C ---
=e a=le to communicate e77ectively =oth orally and in written 7orm
=e physically, emotionally, psychologically and mentally 7it
have at least two !#$ years experience in the industry
possess good moral character
C0C 0eauty Care Services !ail Care$ C -- ( ' (
MODULES O& INSTRUCTION
BASIC COMPETENCIES
0EA,T> CARE SERF-CES !ail Care$ C --
,-T +2 C+M*ETEC> ; PARTICIPATE IN 0ORKPLACE COMMUNICATION
M+D,1E T-T1E ; PARTICIPATIN' IN 0ORKPLACE COMMUNICATIONS
M+D,1E DESCR-*T+R ; This module covers the 4nowledge, s4ills and attitudes
re9uired to o=tain, interpret and convey in7ormation in
response to wor4place re9uirements.
TRA--. D,RAT-+ ; 8 hours
*RERE?,-S-TE ; Receive and Respond to wor4place Communication
S,MMAR> +2 1EAR-. +,TC+MES;
,pon completion o7 this module the students< trainees will =e a=le to;
1+). +=tain and convey wor4place in7ormation
1+#. Complete relevant wor4 related documents.
1+'. *articipate in wor4place meeting and discussion
C0C 0eauty Care Services !ail Care$ C -- ( / (
LO)1 OBTAIN AND CONVEY 0ORKPLACE IN&ORMATION
ASSESSMET CR-TER-A;
). Speci7ic relevant in7ormation is accessed 7rom appropriate sources
#. E77ective 9uestioning and active listening and spea4ing are used to gather and
convey in7ormation
'. Appropriate medium is used to trans7er in7ormation and ideas
8. Appropriate non(ver=al communication is used
/. Appropriate lines o7 communication with superiors and colleagues are identi7ied
and 7ollowed
3. De7ined wor4 procedures 7or the location and storage o7 in7ormation are used
5. *ersonnel interaction is carried out clearly and concisely
C+TETS;
*arts o7 speech
Sentence construction
E77ective communication
C+D-T-+S;
The students< trainees must =e provided with the 7ollowing;
6riting materials !pen G paper$
Re7erences !=oo4s$
Manuals
METC+D+1+.-ES;
.roup discussion
-nteraction
1ecture
Reportorial
ASSESSMET METC+DS;
6ritten test
*ractical per7ormance test
-nterview
C0C 0eauty Care Services !ail Care$ C -- ( 3 (
LO(1 COMPLETE RELEVANT 0ORK RELATED DOCUMENTS
ASSESSMET CR-TER-A;
). Ranges o7 7orms relating to conditions o7 employment are completed accurately
and legi=ly
#. 6or4place data is recorded on standard wor4place 7orms and documents
'. 0asic mathematical process is used 7or routine calculations
8. Errors in recording in7ormation on 7orms. Documents are identi7ied and recti7ied
/. Reporting re9uirements to superior are completed according to enterprise
guidelines
C+TETS;
0asic mathematics
Technical writing
Types o7 7orms
C+D-T-+S;
The students<trainees must =e provided with the 7ollowing;
*aper
*encils < =all pen
Re7erence =oo4s
Manuals
METC+D+1+.-ES;
.roup discussion
-nteraction
1ecture
ASSESSMET METC+DS;
6ritten test
*racticalH per7ormance test
-nterview
LO21 PARTICIPATE IN 0ORKPLACE MEETIN' AND DISCUSSION
ASSESSMET CR-TER-A;
). Team meetings are attended on time
#. +wn opinions are clearly expressed and those o7 others are listened to without
interruption
'. Meeting inputs are consistent with the meeting purpose and esta=lish protocols
8. 6or4place interaction are conducted in a courteous manner appropriate to
cultural =ac4ground and authority in the enterprise procedures
/. ?uestions a=out simple routine wor4place procedures and matters concerning
conditions o7 employment are as4ed and responded
3. Meeting outcomes are interpreted and implemented
C+TETS;
Sentence construction
Technical writing
Recording in7ormation
C+D-T-+S;
*aper
*encils<=all pen
Re7erences !=oo4s$
Manuals
METC+D+1+.-ES;
.roup discussions
-nteraction
1ecture
ASSESSMET METC+DS;
6ritten test
*ractical < per7ormance test
-nterview
C0C 0eauty Care Services !ail Care$ C -- ( % (
,-T +2 C+M*ETEC> ; 0ORK IN A TEAM ENVIRONMENT
M+D,1E T-T1E ; 0ORKIN' IN A TEAM ENVIRONMENT
M+D,1E DESCR-*T+R ; This module covers the 4nowledge, s4ills, and attitudes
re9uired to relate in a wor4 =ased environment
*RERE?,-S-TE ; 0e7ore entering this module, the student must =e a=le to
demonstrate competencies in wor4ing with others
,pon completion o7 this module the students< trainees will =e a=le to;
1+). Descri=e and identi7y team role and responsi=ility in a team
1+#. Descri=e wor4 as a team
C0C 0eauty Care Services !ail Care$ C -- ( & (
LO)1 DESCRIBE AND IDENTI&Y TEAM ROLE AND RESPONSIBILITY IN A TEAM
ASSESSMET CR-TER-A;
). Role and o=@ective o7 the team is identi7ied
#. Team parameters, relationships and responsi=ilities are identi7ied
'. -ndividual role and responsi=ilities within team environment are identi7ied
8. Roles and responsi=ilities o7 other team mem=ers are identi7ied and recogniAed
/. Reporting relationships within team and external to team are identi7ied
C+TETS;
Team role
Relationship and responsi=ilities
Role and responsi=ilities with team environment
Relationship within a team
C+D-T-+S;
S+* o7 wor4place
Io= procedures
Client < supplier instructions
?uality standards
+rganiAational or external personnel
METC+D+1+.-ES;
.roup discussion<interaction
Case studies
Simulation
ASSESSMET METC+DS;
6ritten test
+=servation
Simulation
Role playing
C0C 0eauty Care Services !ail Care$ C -- ( )" (
LO(1 DESCRIBE 0ORK AS A TEAM MEMBER
ASSESSMET CR-TER-A;
). Appropriate 7orms o7 communication and interactions are underta4en
#. Appropriate contri=utions to complement team activities and o=@ectives were
made
'. Reporting using standard operating procedures 7ollowed
8. Development o7 team wor4 plans =ased 7rom role team were contri=uted
C+TETS;
Communication process
Team structure < team roles
.roup planning and decision ma4ing
C+D-T-+S;
The students < trainees must =e provided with the 7ollowing;
S+* o7 wor4place
Io= procedures
+rganiAation or external personnel
METC+D+1+.-ES;
.roup discussion<interaction
Case studies
Simulation
ASSESSMET METC+DS;
+=servation o7 wor4 activities
+=servation through simulation or role play
Case studies and scenarios
C0C 0eauty Care Services !ail Care$ C -- ( )) (
,-T +2 C+M*ETEC> ; PRACTICE CAREER PRO&ESSIONALISM
M+D,1E T-T1E ; PRACTICIN' CAREER PRO&ESSIONALISM
M+D,1E DESCR-*T+R ; This module covers the 4nowledge, s4ills and attitudes in
promoting career growth and advancement, speci7icallyJ to
integrate personal o=@ectives with organiAational goals set
and meet wor4 priorities and maintain pro7essional growth
and development.
,pon completion o7 this module, the trainee<student must =e a=le to;
1+). -ntegrate personal o=@ectives with organiAational goals
1+#. Set and meet wor4 priorities
1+'. Maintain pro7essional growth and development
C0C 0eauty Care Services !ail Care$ C -- ( )# (
LO)1 INTE'RATE PERSONAL OB3ECTIVES 0ITH OR'ANI4ATIONAL 'OALS
ASSESSMET CR-TER-A;
). *ersonal growth and wor4 plans towards improving the 9uali7ications set 7or
pro7essionalism are achieved
#. -ntra( and interpersonal relationship in the course o7 managing onesel7 =ased on
per7ormance evaluation is maintained
'. Commitment to the organiAation and its goal is demonstrated in the per7ormance
o7 duties
8. *ractice o7 appropriate personal hygiene is o=served
/. Io= targets within 4ey result areas are attained
C+TETS;
*ersonal Development(Social Aspects; -ntra and -nterpersonal Development
+rganiAational .oals
*ersonal Cygiene and *ractices
Code o7 Ethics
C+D-T-+S;
6or4place
Code o7 Ethics
+rganiAational .oals
Cand outs and *D(Social Aspects
CDEs, FCS tapes, transparencies
METC+D+1+.-ES;
-nteractive Klecture
Simulation
Demonstration
Sel7 paced
ASSESSMET METC+DS;
Role play
-nterview
6ritten exam
C0C 0eauty Care Services !ail Care$ C -- ( )' (
LO(1 SET AND MEET 0ORK PRIORITIES
ASSESSMET CR-TER-A;
). Competing demands to achieve personal, team and organiAational goals and
o=@ectives are prioritiAed
#. Resources are utiliAed e77iciently and e77ectively to manage wor4 priorities and
commitments
'. *ractices and economic use and maintenance o7 e9uipment and 7acilities are
7ollowed as per esta=lished procedures
8. Io= targets within 4ey result areas are attained
C+TETS;
+rganiAational :RAs
6or4 Falues and Ethical Standards
Company policies on the use and maintenance o7 e9uipment
C+D-T-+S;
+rganiAational :RA
6or4 values and ethics
Company policies and standards
Sample @o= targets
1earning .uides
METC+D+1+.-ES;
-nteractive lecture
.roup Discussion
Structured Activity
Demonstration
ASSESSMET METC+DS;
Role play
-nterview
6ritten exam
C0C 0eauty Care Services !ail Care$ C -- ( )8 (
LO21 MAINTAIN PRO&ESSIONAL 'RO0TH AND DEVELOPMENT
ASSESSMET CR-TER-A;
). Training and career opportunities relevant to the @o= re9uirements are identi7ied
and availed
#. 1icenses and<or certi7ications according to the re9uirements o7 the 9uali7ications
are ac9uired and maintained
'. 2undamental rights at wor4 including gender sensitivity are mani7ested<o=served
8. Training and career opportunities =ased on the re9uirements o7 industry are
completed and updated
C+TETS;
?uali7ication Standards
.ender and Development !.AD$ Sensitivity
*ro7essionalism in the 6or4place
1ist o7 *ro7essional 1icenses
C+D-T-+;
?uality Standards
.AD handouts
CDEs, FCS tapes on *ro7essionalism in the 6or4place
*ro7essional 1icenses samples
METC+D+1+.-ES;
-nteractive (lecture
2ilm Fiewing
Role play<Simulation
.roup Discussion
ASSESSMET METC+DS;
Demonstration
-nterview
6ritten exam
C0C 0eauty Care Services !ail Care$ C -- ( )/ (
,-T +2 C+M*ETEC> ; PRACTICE OCCUPATIONAL HEALTH AND SA&ETY
PROCEDURES
M+D,1E T-T1E ; PRACTICIN' OCCUPATIONAL HEALTH AND SA&ETY
PROCEDURES
re9uired to comply with the regulatory and organiAational
re9uirements 7or occupational health and sa7ety such as
identi7ying, evaluating and maintaining +C G S awareness.
S,MMAR> +2 1EAR-. +,TC+MES
,pon completion o7 this module, the trainee<student must =e a=le to;
1+). -dentity haAards and ris4s
1+#. Evaluate haAards and ris4s
1+'. Control haAards and ris4s
1+8. Maintain occupational health and sa7ety awareness
LO)1 IDENTI&Y HA4ARDS AND RISKS
ASSESSMET CR-TER-A;
). 6or4place haAards and ris4s are identi7ied and clearly explained
#. CaAards<Ris4s and its corresponding indicators are identi7ied in with the company
procedures
'. Contingency measures are recogniAed and esta=lished in accordance with
organiAational procedures
C+TETS;
CaAards and ris4s identi7ication and control
+rganiAational sa7ety and health protocol
Threshold limit value !T1F$
+CS indicators
C+D-T-+S;
6or4place
**E
1earning .uides
Cand(outs
+rganiAational Sa7ety and Cealth *rotocol
+CS -ndicators
Threshold 1imit Falue
CaAards<Ris4 -denti7ication and Control
METC+D+1+.-ES;
Simulation
Symposium
.roup dynamics
ASSESSMET METC+DS;
Situation analysis
-nterview
*ractical exam
6ritten exam
LO(1 EVALUATE HA4ARDS AND RISKS
ASSESSMET CR-TER-A;
). Terms o7 maximum tolera=le limits are identi7ied =ased on threshold limit values
!T1F$
#. E77ects o7 haAards are determined
'. +CS issues and concerns are identi7ied in accordance with wor4place
re9uirements and relevant wor4place +CS legislation
C+TETS;
T1F ta=le
*hil +CS Standards
E77ects o7 haAards in the wor4place
Ergonomics
ECC Regulations
C+D-T-+S;
Cand outs on
*hil. +CS Standards
E77ects o7 haAards in the wor4place
Ergonomics
ECC regulations
T1F Ta=le
METC+D+1+.-ES;
Situation analysis
Symposium
2ilm viewing
.roup dynamics
ASSESSMET METC+DS
-nterview
6ritten exam
Simulation
C0C 0eauty Care Services !ail Care$ C -- ( )% (
LO21 CONTROL HA4ARDS AND RISKS
ASSESSMET CR-TER-A;
). +CS procedures 7or controlling haAards and ris4 are strictly 7ollowed
#. *rocedures in dealing with wor4place accidents, 7ire and emergencies are
7ollowed in accordance with the organiAationEs +CS policies
'. *ersonal protective e9uipment is correctly used in accordance with organiAationEs
+CS procedures and practices
8. *rocedures in providing appropriate assistance in the event o7 wor4place
emergencies are identi7ied in line with the esta=lished organiAational protocol
C+TETS;
Sa7ety Regulations
Clean Air Act
Electrical and 2ire Sa7ety Code
6aste management
Disaster *reparedness and Management
Contingency Measures and *rocedures
C+D-T-+S;
Sa7ety Regulations
Clean Air Act
Electrical and 2ire Sa7ety Code
6aste management
Disaster *reparedness and Management
Contingency Measures and *rocedures
+CS *ersonal Records
**E
METC+D+1+.-ES;
Symposium
2ilm viewing
.roup dynamics
Sel7 pace
ASSESSMET METC+DS;
6ritten
-nterview
Case<situation analysis
Simulation
C0C 0eauty Care Services !ail Care$ C -- ( )& (
LO51 MAINTAIN OCCUPATIONAL HEALTH AND SA&ETY A0ARENESS
ASSESSMET CR-TER-A;
). *rocedures in emergency related drill are strictly 7ollowed in line with the
esta=lished organiAation guidelines and procedures
#. +CS personal records are 7illed up in accordance with wor4place re9uirements
'. **E are maintained in line with organiAation guidelines and procedures
C+TETS;
+perational health and sa7ety procedure, practices and regulations
Emergency(related drills and training
C+D-T-+S;
6or4place
**E
+CS personal records
Cealth record
METC+D+1+.-ES;
Simulation
Symposium
2ilm viewing
.roup dynamics
ASSESSMET METC+DS;
Demonstration
-nterview
6ritten exam
*ort7olio assessment
C0C 0eauty Care Services !ail Care$ C -- ( #" (
COMMON COMPETENCIES
,-T +2 C+M*ETEC> ; MAINTAIN AN E&&ECTIVE RELATIONSHIP 0ITH
CLIENTS,CUSTOMERS
M+D,1E T-T1E ; MAINTAININ' CLIENT RELATIONS
re9uired in =uilding and maintaining an e77ective relationship
with clients, customers and the pu=lic. -t involves maintaining
pro7essional image, meeting clientEs re9uirements, and
=uilding credi=ility with customers

,pon completion o7 the module the trainees<students should =e a=le to;
1+). Maintain a pro7essional image
1+#. Meet client<customer re9uirements
1+'. 0uild credi=ility with customers<clients
C0C 0eauty Care Services !ail Care$ C -- ( ## (
LO)1 MAINTAIN A PRO&ESSIONAL IMA'E
ASSESSMET CR-TER-A;
). ,ni7orm and personal grooming is maintained in accordance with esta=lished
policies and procedures
#. Stance, posture, =ody language, and other personal presence is maintained
according to re9uired standards
'. Fisi=le wor4 area is 4ept tidy and uncluttered
8. E9uipment are stored according to assignment re9uirements
C+TETS;
Stance
*osture
0ody language
.rooming
Standing orders
Company policy and procedures
C+D-T-+S;
Students<trainees must =e provided with the 7ollowing;
Access to wor4place location or simulated wor4place environment
Materials relevant to the unit
METC+D+1+.-ES;
1ecture
Discussion
.roup wor4
ASSESSMET METC+DS;
-nterview
Demonstration with 9uestioning
C0C 0eauty Care Services !ail Care$ C -- ( #' (
LO(1 MEET CLIENT,CUSTOMER REQUIREMENTS
ASSESSMET CR-TER-A
). Assignment instructions and post orders are identi7ied and understood
according to standard procedures
#. Scope to modi7y instructions<orders is accomplished in light o7 changed
situations
'. Client re9uirements are met according to the assignment instructions
8. Changes to clientEs needs and re9uirements are monitored and appropriate
action is ta4en
/. All communication with the client or customer is cleared and complied with
assignment re9uirements
C+TETS;
Assignment instructions
*ost orders
Reviewing assignment instructions
Discussion techni9ues with client<customer
-mplementing re9uired changes
Re7erral to appropriate employer<personnel
Clari7ication o7 client needs and instructions
C+D-T-+;
Materials relevant to the unit
Assignment instruction
METC+D+1+.-ES;
1ecture
Discussion
.roup wor4
ASSESSMET METC+DS;
C0C 0eauty Care Services !ail Care$ C -- ( #8 (
LO21 BUILD CREDIBILITY 0ITH CUSTOMERS,CLIENTS
ASSESSMET CR-TER-A
). Client expectations 7or relia=ility, punctuality and appearance are adhered to
#. *ossi=le causes o7 client<customer dissatis7action is identi7ied, dealt with and
recorded according to employer policy
'. Client is 7ully in7ormed o7 all relevant security matters in a timely manner and
according to agreed reporting procedures
C+TETS;
-nterpersonal s4ills
Customer service s4ills
Telephone eti9uette
Maintaining records
C+D-T-+;
Company policy and procedures manual
Appropriate tools and materials relevant to the unit
METC+D+1+.-ES;
1ecture
Discussion
.roup wor4
ASSESSMET METC+DS;
-nterview
C0C 0eauty Care Services !ail Care$ C -- ( #/ (
,-T +2 C+M*ETEC> ; MANA'E O0N PER&ORMANCE
M+D,1E T-T1E ; MANA'IN' O0N PER&ORMANCE
M+D,1E DESCR-*T+R ; This unit covers the 4nowledge, s4ills and attitudes re9uired
in e77ectively managing own wor4load and 9uality o7 wor4

1+). *lan own wor4load

1+#. Maintain 9uality o7 own per7ormance
1+' Esta=lish credi=ility with customers<clients
LO)1 PLAN O0N 0ORKLOAD
ASSESSMET CR-TER-A;
). Tas4s are accurately identi7ied according to instructions
#. 6or4 plans are developed according to assignment re9uirements and employer
policy
'. *riority and timelines are allocated to each tas4
8. Tas4s deadlines are 4nown and complied with whenever possi=le
/. 6or4 schedules are 4nown and completed according to agreed time 7rames
C+TET;
Fer=al instructions
*olicy documents
Duty statements
Sel7 assessment
Daily tas4s
6ee4ly tas4s
Regularly or irregularly occurring tas4s
Allocating priority and timelines
C+D-T-+S;
Student < trainees must =e provided with the 7ollowing;
Tas4 list
6or4 schedules
METC+D+1+.-ES;
1ecture
Discussion
Role play
ASSESSMET METC+DS;
-nterview
6ritten report
LO(1 MAINTAIN QUALITY O& O0N PER&ORMANCE
ASSESSMET CR-TER-A
). *ersonal per7ormance continually monitored against agreed per7ormance
standards
#. Advice and guidance sought when necessary to achieve or maintain agreed
standards
'. .uidance 7rom management applied to achieve or maintain agreed standards
8. Standard o7 wor4 clari7ied and agreed according to employer policy and
procedures
C+TET;
Monitoring personal per7ormance
Determining per7ormance standards
-nterpreting wor4 standards
?uality o7 wor4
C+D-T-+S;
?uality procedures manual
Evaluation report 7orms
1og=oo4s
+perational manual
Assessment instruments
METC+D+1+.-ES;
1ecture
Discussion
Role play
ASSESSMET METC+DS;
-nterview
6ritten report
C0C 0eauty Care Services !ail Care$ C -- ( #% (
LO21 ESTABLISH CREDIBILITY 0ITH CUSTOMERS,CLIENTS
ASSESSMET CR-TER-A;
). Client expectations 7or relia=ility, punctuality and appearance are adhered to
#. *ossi=le causes o7 client<customer dissatis7action is identi7ied, dealt with and
recorded according to employer policy
'. Client is 7ully in7ormed o7 all relevant security matters in a timely manner and
according to agreed reporting procedures
C+TETS;
-nterpersonal s4ills
Customer service s4ills
Telephone eti9uette
Maintaining records
C+D-T-+;
Company policy and procedures manual
Appropriate tools and materials relevant to the unit
METC+D+1+.-ES;
1ecture
Discussion
.roup wor4
ASSESSMET METC+DS;
-nterview
C0C 0eauty Care Services !ail Care$ C -- ( #& (
,-T +2 C+M*ETEC> ; APPLY QUALITY STANDARDS
M+D,1E T-T1E ; APPLYIN' QUALITY STANDARDS
M+D,1E DESCR-*T+R ; This module covers the 4nowledge, s4ills, and attitudes
needed to apply 9uality standards in the wor4place. -t
includes application o7 relevant procedures and other client
re9uirements

1+). Assess client service needs
1+#. Assess own wor4
1+' Engage in 9uality improvement
C0C 0eauty Care Services !ail Care$ C -- ( '" (
LO)1 ASSESS CLIENT SERVICE NEEDS
ASSESSMET CR-TER-A;
). 6or4 instruction is o=tained and wor4 is carried out in accordance with
standard operating procedures
#. Client needs are evaluated =ase on wor4place standards and speci7ications
'. Salon services is analyAed against clients needs
8. Salon services are explained and consulted with the client
/. 2aults on clients and any identi7ied causes are recorded and<or reported to
the supervisor concerned in accordance with wor4place procedures
3. ClientEs pro7ile and service extended to them are documented in accordance
with wor4place procedures
C+TET;
Communication s4ills
Client relation
Salon services
Documentation procedures
Candling o7 complaints
C+D-T-+S;
+77ice supplies
2orms
1og =oo4

METC+D+1+.-ES
1ecture
Discussion
Cands on
Role play
ASSESSMET METC+DS
-nterview
6ritten
C0C 0eauty Care Services !ail Care$ C -- ( ') (
LO(1 ASSESS O0N 0ORK
ASSESSMET CR-TER-A;
). Documentation relative to 9uality within the company is identi7ied and
use
#. Completed wor4 is chec4ed against wor4place standards relevant to
the tas4s underta4en
'. Errors are identi7ied and improved on
8. -n7ormation on the 9uality and other indicators o7 individual
per7ormance is recorded in accordance with wor4place procedures
/. -n cases o7 deviations 7rom speci7ic 9uality standards, causes are
documented and reported in accordance with the wor4place standards operating
procedures
3. 2eed=ac4 is collected and analyAed =ase on re9uired 9uality standards
C+TET;
Documentation
6or4place 9uality standards
2eed=ac4
Sel7 assessment procedures
Io= analysis
C+D-T-+;
+77ice supplies
2orms
1og =oo4
METC+D+1+.-ES;
1ecture
Discussion
Cands on
ASSESSMET METC+DS;
-nterview
6ritten report
C0C 0eauty Care Services !ail Care$ C -- ( '# (
LO21 EN'A'E IN QUALITY IMPROVEMENT
ASSESSMET CR-TER-A;
). *rocess improvement procedures are participated in relative to wor4place
assignment
#. 6or4 is carried out in accordance with process improvement procedures
'. *er7ormance o7 operation or 9uality o7 product o7 service to ensure client
satis7action is monitored
C+TET;
Service processes and procedures
Client service
Environmental regulations
ew trends and technology awareness
Transparent management
6or4 values
C+D-T-+S;
+77ice supplies
2orms
1og =oo4
?uality standard manual
METC+D+1+.-ES;
1ecture
Discussion
ASSESSMET METC+DS;
-nterview
6ritten report
C0C 0eauty Care Services !ail Care$ C -- ( '' (
,-T +2 C+M*ETEC> ; MAINTAIN A SA&E6 CLEAN AND E&&ICIENT 0ORK
ENVIRONMENT
M+D,1E T-T1E ; MAINTAININ' A SA&E6 CLEAN AND E&&ICIENT 0ORK
ENVIRONMENT
M+D,1E DESCR-*T+R ; This module deals with the 4nowledge, s4ills and attitude
necessary to maintain a clean, sa7e wor4place and e77icient
wor4 environment.
.
+M-A1 D,RAT-+ ; 3 hours
S,MMAR> +2 1EAR-. +,TC+MES
,pon completion o7 the module the trainees<students must =e a=le to;
1+). 2ollow hygiene procedures
1+#. -denti7y and prevent hygiene ris4s
1+'. *repare and maintain wor4 area
1+8. Chec4 and maintain tools and e9uipment
1+/. Chec4 and maintain stoc4s
1+3. *rovide a relaxed and caring environment
C0C 0eauty Care Services !ail Care$ C -- ( '8 (
LO)1 &OLLO0 HY'IENE PROCEDURES

ASSESSMET CR-TER-A;
). 6or4place hygiene procedures is 7ollowed in accordance with salon
standards and legal re9uirements
#. All items are handled and stored according to salon re9uirements
C+TET;
.overnment Cealth Regulations
Salon standards
1aundry
Regular hand washing
Appropriate and clean clothing
Sa7e handling disposal o7 linen and laundry
Appropriate handling and disposal o7 gar=age
Cleaning and sanitiAing procedures
*ersonal hygiene
C+D-T-+S;
Students < trainees must =e provided with the 7ollowingJ
Relevant products, materials and e9uipment
METC+D+1+.-ES;
1ecture
Discussion
Cands on
ASSESSMET METC+DS;

-nterview
6ritten
C0C 0eauty Care Services !ail Care$ C -- ( '/ (
LO(1 IDENTI&Y AND PREVENT HY'IENE RISKS
ASSESSMET CR-TER-A;
). *otential hygiene ris4s are identi7ied promptly
#. To minimiAe or remove the ris4 action is ta4en within the scope o7 individual
responsi=ility and in accordance with salon and legal re9uirements
'. Cygiene ris4s =eyond the control o7 individual sta77 mem=ers are immediately
reported to the appropriate person 7or 7ollow up
C+TET;
0acterial and other contamination arising 7rom poor handling o7 salon products
Storage at incorrect temperature
*oor personal hygiene practices
*oor wor4 practice
-nappropriate cleaning practices
Contaminated wastes
Auditing sta77 s4ills and providing training
Ensuring policies and procedures
Auditing o7 incidents
2ollowing up o7 actions
C+D-T-+;
Students < trainees must =e provided with the 7ollowing7
METC+D+1+.-ES;
1ecture
Discussion
Cands on
ASSESSMET METC+DS;
-nterview
6ritten report
LO21 PREPARE AND MAINTAIN 0ORK AREA
ASSESSMET CR-TER-A;
). Reception area is 4ept clean, uncluttered and organiAed according to salon policy
#. 6or4 areas and wal4ways is maintained and 4ept in sa7e state 7ree 7rom spills,
7ood waste, hair or other potential haAards n line with +SCC regulations.
'. 6aste is stored and disposed according to +CSC re9uirements
C+TETS;
Types and uses o7 cleaning materials<solvent
+SCC wor4place regulations
Salon policy
C+D-T-+S;
Classroom 7or discussion
6or4place location
:inds o7 manuals;
( Manu7acturerLs speci7ication manual
( Repair manual
( Maintenance procedure manual
Maintenance schedule 7orms
Candouts<-nstructional materials
Maintenance materials, tools and e9uipment relevant to the proposed
activity<tas4.
( 1u=ricants
( Cleaning materials
( Rust remover
( Rugs
( Spare parts
**E
METC+D+1+.-ES;
1ecture<demonstration
Sel7(paced instruction
.roup discussion
ASSESSMET METC+DS;
+ral 9uestioning
Direct o=servation
6ritten test
LO51 CHECK AND MAINTAIN TOOLS AND EQUIPMENT
ASSESSMET CR-TER-A;
). Tools and e9uipment are identi7ied according to classi7ication< speci7ication and
@o= re9uirements.
#. Tools and e9uipment are prepared 7or speci7ic services as re9uired
'. Tools and e9uipment are chec4ed 7or maintenance and re7erred 7or repair as
re9uired
8. Sa7ety o7 tools and e9uipment are o=served in accordance with manu7acturerEs
instructions
/. Tools and e9uipment are sa7ely stored in accordance with salon re9uirements
and local health regulations
C+TETS;
1ocal Cealth Regulations
Di77erent salon services
Types o7 tools and e9uipments
Storage o7 tools and e9uipment
,ses o7 personal protective e9uipment !**E$.
C+D-T-+;
Students < trainees must =e provided with the 7ollowing7
METC+D+1+.-ES;
1ecture<demonstration
Sel7(paced instruction
.roup discussion
ASSESSMET METC+DS;
+ral 9uestioning
Direct o=servation
6ritten test
C0C 0eauty Care Services !ail Care$ C -- ( '% (
LO81 CHECK AND MAINTAIN STOCKS
ASSESSMET CR-TER-A;
). Stoc4 rotation procedures are 7ollowed according to salon procedures
#. Stoc4 levels are recorded and under or over supplied stoc4s items are
immediately noti7ied to the salon supervisor
'. -ncorrect deliveries are re7erred to the supervisor 7or return to supplier
8. Sa7e li7ting and carrying techni9ues is 7ollowed in line with occupational health
and sa7ety policy and government legislation
/. Stoc4s are stored sa7ely in accordance with manu7acturerEs speci7ications or
company procedures.
C+TETS;
-nventory o7 stoc4s<supplies
Candling stoc4s K 1i7ting and Carrying Techni9ue
Sa7e(4eeping<storage
C+D-T-+S;
Candouts<instructional materials
6or4place location<tool room
Rac4
2orms
Re9uisition slip
-nventory 7orm
-nspection 7orm
METC+D+1+.-ES;
Demonstration
Classroom discussions
ASSESSMET METC+DS;
*ractical exam
Direct o=servation
6ritten test<9uestioning
C0C 0eauty Care Services !ail Care$ C -- ( '& (
LO*1 PROVIDE A RELA9ED AND CARIN' ENVIRONMENT
ASSESSMET CR-TER-A;
). Clients are made to 7eel com7orta=le 7ollowing salon policy
#. Clients are consulted on their needs or desired service
'. ClientEs needs are reported to the salon supervisor.
C+TETS;
Client service
Service processes and procedures
Environmental regulations
C+D-T-+S;
Candouts<instructional materials
6or4place location<tool room
Rac4
2orms
METC+D+1+.-ES;
Demonstration
Classroom discussions
ASSESSMENT METHODS;
Direct o=servation
6ritten test<9uestioning
C0C 0eauty Care Services !ail Care$ C -- ( 8" (
CORE COMPETENCIES
,-T +2 C+M*ETEC> ; PER&ORM MANICURE AND PEDICURE
MODULE TITLE ; PER&ORMIN' MANICURE AND PEDICURE
M+D,1E DESCR-*T-+ ; This module covers the 4nowledge, s4ills and attitude in
per7orming manicure and pedicure. -t involves preparing the
client, applying nail polish and post service activities.
TRA--. D,RAT-+ ; /" hours
At the completion o7 this module the learner should =e a=le to;
1+). *repare client
1+#. Clean and cut nails
1+'. Apply nail polish
1+8. *er7orm post service activities
C0C 0eauty Care Services !ail Care$ C -- ( 8# (
LO)1 PREPARE CLIENT
ASSESSMET CR-TER-A;
). Client is consulted on desired nail service activity and speci7ic re9uirements and
consultation record is agreed and signed.
#. ClientsE hand nail structure and condition are chec4ed and analyAed.
'. ail disorder is recogniAed and i7 necessary, re7erred to appropriate personnel
8. Client is provided with protective materials 7or hygiene purposes.
C+TETS;
ail service activity
ail structure and condition
Setting<operation o7 steriliAer
Cygiene
ail Disorder
Shape o7 ails
2oot<Cand Condition
ail Style < Design
Code o7 ethics
Communication s4ills
+ccupational health and sa7ety rules and regulations
C+D-T-+; The learner should =e provided with the 7ollowing;
ACCESS+R-ES<T++1S<E?,-*MET S,**1-ES AD MATER-A1S
Manicuring ta=le Cand towelD
Apron
Clients chair Antiseptic solution
Manicurist chair or stool Cotton
Supply tray Assorted colored nail polishD
2inger =owl Alcohol
Container 7or cotton Slippers
6et sanitiAer Disin7ectant
+range stic4 !wood$ 2oot lotion
ail 7ile !not metal$D ail polish remover !Acetone$
Cuticle pusherD Cuticle oil
Cuticle nipperD Cuticle remover
ail =rushD ail hardener
Cuticle scissors Solvent
Trolley 0ase coatD
ail cutter !small$D Top coatD
ail cutter !=ig$D ?uic4 dry nail polishD
Sample client record
1ive model
C0C 0eauty Care Services !ail Care$ C -- ( 8' (
ote; All items with asteris4 should =e provided =y the trainees< student.
METC+D+1+.-ES;
1ecture
Discussion
Fideo *resentation
Cands on
ASSESSMET METC+DS;
6ritten exam
Demonstration
?uestioning
C0C 0eauty Care Services !ail Care$ C -- ( 8/ (
LO(1 CLEAN AND CUT NAILS
ASSESSMET CR-TER-A;
). Tools, e9uipment, and supplies and materials are sanitiAed, selected and
prepared according to salon procedures.
#. Cands, 7eet, and nails are cleaned, disin7ected<sanitiAed according to salon
procedures.
'. ails are trimmed and shaped using appropriate tools and in accordance with
esta=lished or accepta=le procedures.
8. 2ingers are lightly massaged 7ollowing prescri=ed movements
/. ClientEs sa7ety and com7ort is ensured during the entire process.
3. 2irst(aid is applied in case o7 accidental cuts and wounds
C+TETS;
*reparing, sanitiAing and disin7ecting tools<e9uipment and supplies and materials
Cleaning, disin7ecting<sanitiAing hand, 7eet and nails
Di77erent :inds o7 Antiseptic
Structure, Shape and Style o7 ails
Cand and 2oot Massage Movements
+ccupational heath and sa7ety rules and regulations
Environment and sa7ety regulations
Ergonomics
Apply 2irst Aid
Apron
Clients chair Antiseptic solution
Supply tray Alcohol
2inger =owl Slippers
Container 7or cotton Disin7ectant
6et sanitiAer 2oot lotion
ail 7ile !not metal$D
ail =rushD 2irst Aid 4it
Trolley
ail cutter !small$D
ail cutter !=ig$D
1ive model
METC+D+1+.-ES;
1ecture
Discussion
Fideo *resentation
Cands on
ASSESSMET METC+DS;
6ritten exam
Demonstration
?uestioning
LO21 APPLY NAIL POLISH
ASSESSMET CR-TER-A;
). Cand and 7oot nails are massaged 7ollowing di77erent massage movements
according to salon policies and procedures.
#. Color o7 the nail polish is selected and agreed according to customer
re9uirements.
'. ail polish is applied in accordance with esta=lished < accepta=le procedure.
8. +utcome is chec4ed and analyAed according to the clients nail service
re9uirements.
C+TETS;
Cand and 2oot ail Massage Movements
Salon policies and procedures
Application o7 nail polish techni9ues
Color selection
Types o7 nail polish
Candling and ,se o7 Chemicals
Apron
Clients chair Antiseptic solution !0etadine$
Supply tray Assorted colored nail polishD
2inger =owl Alcohol
Container 7or cotton Slippers
6et sanitiAer Manicure *illow
+range stic4 !wood$ Disin7ectant
ail 7ile !not metal$D 2oot lotion
Cuticle pusherD ail hardener
Cuticle nipperD Cuticle oil
ail =rush !hand and 7oot$D Cuticle remover
Cuticle scissors Toe nail separator
Trolley Solvent
ail cutter !small$D 0ase coatD
ail cutter !=ig$D Top coatD
ail =u77erD
1ive model
C0C 0eauty Care Services !ail Care$ C -- ( 8% (
METC+D+1+.-ES;
1ecture
Discussion
Fideo *resentation
Cands on
ASSESSMET METC+DS;
6ritten exam
Demonstration
?uestioning
C0C 0eauty Care Services !ail Care$ C -- ( 8& (
LO51 PER&ORM POST SERVICE ACTIVITIES
ASSESSMET CR-TER-A;
). Client is advised on nail maintenance practices in accordance with salon policies
and procedures.
#. 6astes are disposed according to occupational health and sa7ety rules and
regulations.
'. Tools and materials used are sanitiAed and stored according to salon policies and
procedures.
8. 6or4station is cleaned and sanitiAed according to occupational health and sa7ety
re9uirements.
C+TETS;
ail maintenance < a7ter care service advice
6aste disposal procedures and techni9ues
Cleaning and sanitiAing wor4station
Storing procedures and guidelines
' Rs Concept !Reduce, Reuse, Recycle$
.ood house4eeping !/s$
C+D-T-+;
The learner should =e provided with the 7ollowing;
Chec4list on nail maintenance
Cleaning tools, supplies, and materials
Manual on +CS
Ca=inets !7or demo$
SteriliAer !7or demo$
METC+D+1+.-ES;
1ecture
Discussion
Fideo presentation
Cands on
ASSESSMET METC+DS;
6ritten exam
Demonstration
C0C 0eauty Care Services !ail Care$ C -- ( /" (
?uestioning
C0C 0eauty Care Services !ail Care$ C -- ( /) (
,-T +2 C+M*ETEC> ; PER&ORM HAND SPA
MODULE TITLE ; PER&ORMIN' HAND SPA
M+D,1E DESCR-*T-+ ; This module covers the 4nowledge, s4ills and attitude in
per7orming hands spa. -t also involves preparing the client,
application o7 hand treatment and per7orming post hand spa
activities.
TRA--. D,RAT-+ ; /" C+,RS
1+). *repare client
1+#. Apply hand treatment
1+'. *er7orm post service activities
C0C 0eauty Care Services !ail Care$ C -- ( /# (
LO)1 PREPARE CLIENT
ASSESSMET CR-TER-A;
). Condition o7 hand and nails are chec4ed and analyAed 7ollowing salon policies
and procedures
#. ClientsE sa7ety and com7ort is ensured prior start o7 activity
'. ClientEs hand is washed with warm water and soap, and towel(dried =e7ore and
a7ter scru==ing
8. Client is advised to remove @ewelries and accessories
C+TETS;
Cand and nail analysis
*ositioning clients !Ergonomics$
Client relation
Cand washing procedure
Cand Spa machine Scru==ing lotion
Trolley Soap
Small *lastic 0asin Cand lotion
6arm water
*ara77in wax
1ive model Cand towelD
Mittens
Cling wrap
METC+D+1+.-ES;
1ecture
Discussion
Fideo presentation
Cands on
ASSESSMET METC+DS;
6ritten exam
Demonstration
?uestioning
C0C 0eauty Care Services !ail Care$ C -- ( /' (
LO(1 APPLY HAND TREATMENT
ASSESSMET CR-TER-A;
). ecessary tools and supplies<materials are prepared and used according to
+CGS re9uirements.
#. Cand spa machine is set to regulate heat to achieve re9uired melting o7 wax.
'. Appropriate temperature is determined and tested =ased on clientEs heat
tolerance.
8. Cand Spa is per7ormed in accordance with esta=lish or accepta=le procedure
/. ClientsE sa7ety and com7ort is ensured during the entire process.
3. Desired service outcome is con7irmed with client and recorded.
C+TETS;
Temperature testing procedures
Setting hand spa machine
Cand spa procedures
Timeline
Trolley Cand towelD
Small *lastic =asin with warm water MoisturiAing product
Scru==ing lotion
1ive model Soap
*ara77in wax
Cling wrap
Mittens
METC+D+1+.-ES;
1ecture
Discussion
Fideo presentation
Cands on
ASSESSMET METC+DS;
6ritten exam
Demonstration
C0C 0eauty Care Services !ail Care$ C -- ( /8 (
?uestioning
C0C 0eauty Care Services !ail Care$ C -- ( // (
ASSESSMET CR-TER-A;
). Client is advised on a7ter service maintenance.
#. 6astes are disposed according to occupational health and sa7ety rules and
regulations.
'. Tools, e9uipment and materials are cleaned, sanitiAed and stored 7or next salon
activities.
8. 6or4station is cleaned, sanitiAed and prepared 7or next treatment activities
C+TETS;
A7ter service maintenance
6aste disposal guidelines and policies
Cleaning and sanitiAing wor4station
Storing and sanitation techni9ues
Sample 6aste products !7or demo$
Cling wrap
,sed wax
Cand TowelD
Access to wor4 station or simulated wor4place environment
METC+D+1+.-ES;
1ecture
Discussion
Fideo presentation
Cands on
ASSESSMET METC+DS;
6ritten exam
Demonstration
?uestioning
,-T +2 C+M*ETEC> ; PER&ORM &OOT SPA
MODULE TITLE ; PER&ORMIN' &OOT SPA
MODULE DESCRIPTION ; This module covers the 4nowledge, s4ills and attitude in
per7orming 7oot spa. -t involves the preparation o7 the clients,
per7orming 7oot spa and post service activities
TRA--. D,RAT-+ ; /" hours
1+); *repare client
1+# Clean and scru= 7oot
1+'; *er7orm post service activities
LO)1 PREPARE CLIENT
ASSESSMET CR-TER-A;
). 2oot condition is chec4ed and analyAed 7ollowing salon policies and procedures.
#. 6here applica=le, client is advised to de7er massage at a later time.
'. Client is advised to remove @ewelries and accessories.
8. ClientEs 7oot is soa4ed in lu4ewarm water with soap =e7ore scru==ing.
C+TETS;
2oot condition analysis
2oot soa4ing procedure
0asin 2oot Towel
.loves !7or 7oot spa$ rough Apron
2oot 7ile !not metal$D 2oot soa4
2oot stool 6hitening powder
Mixing =owl Alcohol
So7t =rush Ru==er slipper
*umice stone 2oot =lush
2oot scru= 2oot lotion
2oot spa machine
Trolley
1ive model
METC+D+1+.-ES;
1ecture
Discussion
Fideo presentation
Cands on
ASSESSMET METC+DS;
6ritten exam
Demonstration
?uestioning
C0C 0eauty Care Services !ail Care$ C -- ( /% (
LO(1 CLEAN AND SCRUB &OOT
ASSESSMET CR-TER-A;
). Tools, e9uipment, supplies and materials are prepared and used according to
salon procedures.
#. 6ater temperature is chec4ed according to client heat tolerance
'. 2oot spa is per7ormed in accordance with esta=lished or accepta=le procedure
8. ClientEs sa7ety and com7ort is ensured during the entire process.
/. +utcome o7 treatment is assessed against clientEs re9uirements and recorded
7ollowing salon procedure
C+TETS;
,se o7 tools, supplies and materials
Setting up o7 7oot spa machine
Chec4ing water temperature
0ody temperature
2oot spa procedure
Assessing outcome<result o7 treatment
Recording client service<treatment
0asin 2oot Towel
.loves !7or 7oot spa$ rough Apron
2oot 7ile !not metal$D 2oot soa4
2oot stool 6hitening powder
Mixing =owl Alcohol
0rushD Ru==er slipper
*umice stone 2oot =lush
Trolley 2oot lotion
2oot spa machine !7or demo$ 2oot scru=
1ive model
METC+D+1+.-ES;
1ecture
Discussion
Fideo presentation
Cands on
ASSESSMET METC+DS;
6ritten exam
C0C 0eauty Care Services !ail Care$ C -- ( /& (
Demonstration
?uestioning
ASSESSMET CR-TER-A;
). A7ter care advice and home care products are recommended according to
clientEs needs.
#. Tools, e9uipment, supplies and materials are disin7ected and stored according
to environment and sa7ety regulations.
'. 6or4station is sanitiAed and prepared 7or the succeeding salon activities.
8. 6astes are disposed according to environment and sa7ety regulations.
C+TETS;
A7ter care advice
Come care products
Disin7ecting and storing procedures
6aste disposal procedures and guidelines
Sample 6aste materials !7or demo$
Disin7ectants
Access to wor4place or simulated wor4place environment
METC+D+1+.-ES;
1ecture
Discussion
Fideo presentation
Cands on
ASSESSMET METC+DS;
6ritten exam
Demonstration
?uestioning
C0C 0eauty Care Services !ail Care$ C -- ( 3" (
C0C 0eauty Care Services !ail Care$ C -- ( 3) (
ACKNO0LED'EMENT
6e are extending our than4s and appreciation to the technical experts, 7acilitator and
managers who rendered their services in the development o7 Competency(0ased
Curriculum in Beauty Care Services (Nail Care) NC II 9uali7ication.
Technical Experts;
). AAucena MSuAetteN *. -nocencio
#. Maria Evangeline F. 0ertumen
'. Emma *. Al=ior
8. Ernesto R. Firay
/. 6il7redo .arcia
2acilitator;
). Doriana 0. Elpedes
The management and sta77 o7 the ?uali7ications and Standards +77ice
C0C 0eauty Care Services !ail Care$ C -- ( 3# (

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