Increased globalization is forcing a growing number of business managers and employees to interact across linguistic boundaries (Lauring, 2008). Since language affects almost all aspects of everyday life, there needs more of a focus on communication barriers by researchers and practitioners. 1
Language, in a sense, is one of the biggest aspects of us as human beings in the world today. It is what ties us together with those that speak the same language, to give us a sense of identity that is not otherwise found via culture or other way. At the same time, it is also one of the biggest negatives to bringing us together a human race, alongside those of race, culture, and history. In a sense, you can say that language is one of the most important aspects of humanity that keeps ushuman; similar yet extremely different in many different ways. When it comes down to it though, language is an effective barrier to effective communication between people of different cultures, backgrounds, and identities. The stakes of language rise far beyond that of a normal analysis. Language in itself, with very few exceptions, is the entire basis of which communication between people is
1 http://scholarworks.umass.edu/cgi/viewcontent.cgi?article=1175&context=gradconf_hospitality MP2 founded on. Because of this, the stakes of language are very high; not being able to communicate with people from different identities and backgrounds is a major obstacle toward getting anything running or going along. Language is the key to a persons self- identity. It enables the person to express emotions, share feelings, tell stories, and convey complex messages and knowledge. Language is our greatest mediator that allows us to relate and understand each other (Imberti, 2007) 2 . With this previous quote, you can infer that without a proper understand, grasp, or even usage of language in a correct way, my argument about language being a barrier to communication is proven correct in every way, shape and form. Granted, there are arguments to how the language is not a barrier to effective communication, but Ill choose to use examples of theoretical situations of incidents that can happen in real-life to support the argument that Im trying to make at the current time. In Korea, where I grew up, culture, tradition, and respect are among some of the biggest aspects of our society and culture, and not paying attention to any one of these three above can lead to very, very severe consequences for both the person who does not
2 http://scholarworks.umass.edu/cgi/viewcontent.cgi?article=1175&context=gradconf_hospitality MP2 pay attention and the person that he/she has offended. Korea, in retrospect, receives a lot of foreign tourists and visitors every single day who come from all different cultures, backgrounds, and countries; none of which are the same or even in most cases even similar to that of Koreas. Because of this, it is really not uncommon at all to see incidents occur in everyday life between people where the foreigner will do something that will offend the person that they are speaking to because of differences, most of which involve a communication error (since Korean is very different from other languages and involves many connotations and other items that can lead to confusion. In fact, this leads to several instances where it has resulted in criminal acts, as the instigator has no idea how serious of a line that they had just crossed was, while the person who was offended/the victim retaliates without knowing that the person who had offended them does not realize that they done something wrong (thus leading to the phrase unintended consequences). This is one prime example of how language can act as a barrier to effective communication between people of different cultures. An actual example to the before mentioned theoretical example is the term (kireru), which is so frequently used to describe sudden emotional rage, which is seen more frequently in North Americathe values of being indirect, less confrontational, MP2 and modest are seriously challenged. You can see within this example the fact that the very aspect of language, especially underneath the actual surface of language itself, provides a sort of misunderstanding or differencing interpretations of the language, which in itself is one of these before mentioned barriers to communication via language between different cultures and backgrounds. 3 There is also another source 4 that states: language as a barrier between communication because it is a medium that ignores culture and backgrounds in itself, utilizing the example of Korean/Chinese students within Japan . In this source itself, the focus on the sort of inferiority complex or otherwise between people of different cultures living in foreign countries takes effect, especially due to language (and differences between that of their home language and the difficulties of adapting to their new/native countrys language. These are real-life examples to go alongside my theoretical example listed above. Another theoretical instance of how language can act as a barrier to communication is through the aspects of translators. While it may seem to the outside casual observer that translators can act as an effective means to communication rather than an effective obstacle to communication, it really goes much deeper than just the
3 http://buna.arts.yorku.ca/japanese/ejlt/globalization.pdf 4 http://www.hawaii.edu/sls/sls/wp-content/uploads/2011/06/6-Hatori-Reiko.doc MP2 surface. Frequently, translators cannot translate words completely verbatim, leading to instances where the line that they are supposed to translate comes out a completely different line than how it had gone in (thus where the phrase lost in translation goes into effect). In fact, this has led to several well-publicized and documented incidents throughout the course of history. A good quote to be used here to describe this situation is Clearly, language and linguistic ability may act as a barrier to communication. However, even when communicating in the same language, the terminology used in a message may act as a barrier if it is not fully understood by the receiver(s). For example, a message that includes a lot of specialist jargon and abbreviations will not be understood by a receiver who is not familiar with the terminology used. 5 This is another prime example of how language works as a barrier to effective communication. These are just some of the theoretical examples of how language can act as a barrier to effective communication. While there are undoubtedly many more situations that one can think of to prove the point that Im trying to make, I am just focused on making my point that language works as a barrier to effective communication. Whenether through translators, culture differences, background differences, or other items similar to any of the ones listed above, it brings me back to the point that I am trying to re-iterate:
5 http://www.skillsyouneed.com/ips/barriers-communication.html MP2 that language in itself, although very important and an integral part of everyones lives, remains one of the most frustrating and effective barriers to breaking down the communication problems between people of different backgrounds, cultures, and languages.