Department: Store

DOC. No. : AV/ST/SOP/011

Page No. : Page 1 of 2
Issue Date: 01.10.06
Revision No. & Date : (01)-
01.10.06
Subject Handing o! t"e damaged consignment.
R#$ISIONS
Revision
No.
Revised
Pages
Revision Description Date o! Revision
00 0 Original Issue 01.03.06
01 1 Change In Resonsi!ili"# 01.10.06
Prepared %& 'pproved %& 'ut"ori(ed b&
$o%u&en" Con"roller 'anage&en" Reresen"a"i(e )ni" *ea+
,C-ASSI.I/$0 In"ernal )se Onl# ,
Department: Store
DOC. No. : AV/ST/SOP/011
Page No. : Page 2 of 2
Issue Date: 01.10.06
Revision No. & Date : (01)-
01.10.06
Subject Handing o! t"e damaged consignment.
).* Purpose:
To la# +o1n ro%e+ure for han+ling of "he +a&age+ %onsign&en".
+.* Scope: The So is ali%a!le for han+ling of "he +a&age+ %onsign&en"
,.* Responsibiit&:
-*O$ S"ore 2 1arehouse
-S"ore ersonnel
-.* De!inition:
SOP0 S"an+ar+ oera"ing ro%e+ure
-.* Procedure:
1. Che%3 "o"al nu&!er of "he +a&age+ %on"ainer/!ags/!o4es/+ru& in "he
%onsign&en" an+ segrega"e "he& or seara"e alle"s.
2. If "he "o"al %on"ainer/ 5.%ans/ 6ags of %onsign&en" are +a&age+ re"urn "he
%onsign&en" af"er (erifi%a"ion of 7uali"# +ear"&en".
3. 'en"ion 7"# in "he re&ar3 %olu&n of 'R8 8o"e..
9. The "o"al nu&!er of +a&age+ %on"ainer/!ags an+ i"s 7uan"i"#: infor&e+ "o
sulier an+ ur%hase +ear"&en" si&ul"aneousl#. In %ase e(i+en%e is re7uire+
a ho"o grah of +a&age+ %onsign&en" is "a3en.
..* Documentation:
'a"erial re"urn no"e
Re;e%"ion reor" fro& 7uali"#
/.* Re!erences: 8il
Prepared %& 'pproved %& 'ut"ori(ed b&
$o%u&en" Con"roller 'anage&en" Reresen"a"i(e )ni" *ea+
,C-ASSI.I/$0 In"ernal )se Onl# ,