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Table of Contents
PRogressive Public Relations Mission Statement...............................................2
Executive Summary.................................................................................................3
Situation Analysis
Who is RoverTown?......................................................................................4
Industry Trends..............................................................................................5
Competitors....................................................................................................6
SWOT Analysis..............................................................................................10
PR Campaign
Objectives.......................................................................................................13
Target Audience.............................................................................................14
Executive Summary
RoverTown is a forward-thinking, money-saving application that helps students connect with
great coupons and deals that local businesses provide. An extremely unique characteristic
created by RoverTown is the ability for its business clients to update and change their
current deals any time they wish.
Additionally, RoverTown distinguishes itself from its competitors by partnering with a variety of
businesses. While some coupon apps solely provide deals for food vendors, RoverTown
makes sure it does not exclude any potential business clients by partnering with any and all
restaurants, stores and corporations that have college students as a target market.
PRogressive Public Relations decided to create a public relations proposal for the Tompkins
and Cortland counties that would help RoverTown increase its awareness in the
community, and therefore, increase the use of RoverTown's app in general. We believe this
community has many untapped markets, businesses and campus opportunities that
RoverTown can take advantage of. With the help of our professional proposal, we believe
RoverTown can become a popular, necessary application used by many college students in this
region.
At PRogressive PR, we created a survey for Ithaca College students asking questions
pertaining to money-saving apps and whether or not they currently use any. We received over
100 responses and used the first hundred to generate results and new strategies for
RoverTown. Based on these results, we created specific objectives, strategies and tactics for
RoverTown in the Ithaca area to utilize in order to insure the app becomes more popular.
Our team identified the essential primary and secondary audiences necessary to reach and
benefit from RoverTown's application. Additionally, with PRogressive PR's provided tactics that
explain in depth the variety of opportunities RoverTown can take advantage of. Some of the
ideas we have investigated include local college and community events, social media,
media kits, various advertising mediums and additional business client advertising.
We sincerely thank RoverTown for the wonderful opportunity of working for your organization
and helping create a public relations proposal for you to learn about the great potential the
Tompkins and Cortland counties schools and businesses have to offer RoverTown. PRogressive
Public Relations hopes you enjoy the rest of our proposal and find some useful information and
ideas that could be used in a future campaign.
Situation Analysis
RoverTown was created by Mike Phillip, a native of Illinois, and is
currently attending Southern Illinois University in Carbondale where he is
studying Information System Technology. He created RoverTown in 2009
along with two other college students with the hopes of connecting
students with local businesses via their cell phones.
RoverTown is currently available at 49 institutions in 29 states with over
100 merchants participating. This app is unique in that owners have
the ability to update and change their offers and deals instantly and as
often as they like. For businesses that aren't as technologically savvy,
RoverTown offers a concept trial for businesses that are skeptical about
the app.
RoverTown was recognized by CAP 20, which is a component of the
Cluster Acceleration Program that fosters growth in startups by
connecting them with statewide resources including educational
conferences, networking events and advisory services over a five-year
period. The goal is to help build job growth in Illinois. RoverTown was the
only startup from Southern Illinois to be selected. They were paired with
Steve Sanger, the vice president of Grubhub.com to help the growth of
their business.
Industry Trends
The industry of coupons began with paper coupons, which were distributed via
newspapers and direct mail. This used to be one of the only ways to receive
discounts on consumer products and services. However, once products became
available to purchase on the Internet promo codes and printable discount
coupons became extremely popular.
Since the use of technology is going from the computer to mobile, so will
coupons. In 2010 there was a 41% increase in digital coupons and an
estimated $1.2 billion saved by digital coupons. Americans want convenience,
and what is more convenient than savings from your phone? The industry
trends demonstrate that with the development of technology, the opportunity
for marketers to sell coupons and discounts via mobile phones is increasing.
Competitors
Campus Special:
-Don't seem to be selling ROI data
-Claim to:
-Increase sales
-Improve accuracy of orders
-Market the restaurant for free
-Only take orders from inside a delivery area
-Don't charge a monthly fee, and it's also free to students
-Have a food court where students order through them.
Around Campus:
-Online coupon book
-Call themselves the largest provider of online coupons for college students
-300 universities each year
-Part of the larger University Directories, LLC, which is a leading multi-platform
marketing company providing advertising solutions to the campus community.
-Trying to market businesses to campuses, similar to rovertown
-Very similar to RoverTown, just seems larger and much more established.
Competitors
SwipedIn:
-Merchants can create their own, custom offers, or quickly create full offers campaigns
using Swipedin Suggested Offers
-Allows merchants to provide perks to reward customers who share their Swipedin
offers to Facebook or Twitter
-Similar to RoverTown, it has analytics--clicks, unique views, swipes, followers, and
shares. ROI.
-No required credit card, no purchases through Swipedin
-Free
-Separates offers by Popular, Ending Soon, and Nearby
-Crowdview: the busiest places tend to have the best offers. This is a feature that
shows the hottest
-You can follow individual businesses. You're notified of their deals
DealChicken:
-Alerts subscribers to deals. If you purchase the deal, you can redeem it the day after it
closes
-Gannett media outlets back all local DealChicken sites
-You pay for each deal, but have to redeem them before they expire
-You print or download your deal to redeem them
S.W.O.T. Analysis
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18-20: 73 responses
21-24: 24 responses
25-30: 2 responses
30+: 1 response
Student: 99 responses
Professor: 1 response
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Question Five:
Do you currently use any coupon/money saving apps?
Question Six:
If yes, which ones do you use?
Yes: 18 responses
No: 82 responses
Question Seven:
If there were an app that could give you specific
discounts in your local community, would you use it?
Question Eight:
What types of local restaurants or
stores would you like a coupon for?
No: 4 responses
Yes: 96 responses
Question Nine:
Have you ever heard of RoverTown (the
App, website, etc.)?
Question Ten
If yes, where/when have you heard of it?
A very small number of responses were
generated for this question. Below are all of
the responses:
No: 90 responses
Yes: 10 responses
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Objectives
The public relations plan for RoverTown is designed to achieve the following
objectives:
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Target Audiences
Primary Audiences:
College students aged 17-22
Meet Hannah Biehn:
Hannah is a freshman at Ithaca College who doesn't really know much about the campus or
the town of Ithaca. She attended the First-Year Experience (FYE) event on campus and heard
of RoverTown, who sponsored the event, and got their free mobile app on her iPhone.
Hannah knows that with more freedom in college comes with
more responsibility, like budgeting, and she loves how
RoverTown gives her the deals she needs on food and other
products.
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Target Audiences
Primary Audiences:
Local businesses: Ithaca, NY
Meet Katie Spallone:
Katie is the owner of Avanti Boutique and Evolution, both
premier clothing and accessory shops located in downtown
Ithaca. As an owner she experiences peaks sales throughout
the year, but she is looking for a way to increase the
frequency of customers in her shops as well as increase sales.
By creating a discount and/or coupon system with RoverTown,
she can reach a larger group of college students and offer
them an incentive to visit her shops. Katie could start by
offering a free give away to the first 20 customers that visit
the shop or 10% of their entire purchase. In addition, by
working with RoverTown, Katie could advertise when a new
shipment or new season of clothing has arrived.
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Target Audiences
Secondary Audience:
Professors aged 30-55
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Community Festivals
Local Ithaca festivals showcase outstanding opportunities where RoverTown can advertise its
coupon saving deals to students while attracting interest in potential business clients.
At each festival, we recommend RoverTown get a booth near the venders. Here,
representatives can hand out flyers and business cards to students passing by that
explaining RoverTown, the great deals its App offers, and how one can join the RoverTown
community and start saving. Additionally, RoverTown ambassadors should approach all the
booths with local business representatives where the representatives can explain the
benefits of the App and why the business should invest in it. If a business is interested in
learning more about RoverTown, we suggest the ambassadors provide the company with
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partnership.
*See example of Business Card in Appendix, page
While the festivals will attract more restaurant and food businesses than any other type of
company, we believe the food businesses in the Tompkins and Cortland Counties are where
college students spend their most money and, therefore, is the most necessary type of
businesses RoverTown should ensure it partners with.
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Newspapers
We recommend RoverTown utilize local print media by advertising the app in college
and town newspapers. College students read their school papers on a regular basis.
Therefore, a page advertisement telling students to visit the App store and buy the
RoverTown app, possibly with a scanable coupon for a local business, would grasp the
attention of many students. Additionally, an advertisement in town newspapers, while
some students might read it, would be more geared toward local business owners.
* List of Potential Newspapers provided in Situational Analysis
Radio Commercials
We suggest RoverTown advertise through local radio stations in order to reach their
targeted audiences. As stated above for newspapers, student productions are great
advertisement vehicles that we suggest RoverTown utilize to reach the college student
population. PRogressive Public Relations recommends advertising on other local radio
stations as well in order to ensure potential business clients hear about RoverTown's
abundant opportunities as well.
* List of Potential Newspapers provided in Situational Analysis
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We recommend that through local events and increased advertising RoverTown grow a
reputation of student demand for the app. As a result, businesses will put more deals
on the RoverTown app. With a RoverTown presence in more noticeable places for
students, businesses will know about RoverTown. As well, this gives both sides a
chance to talk and partner with one another.
PRogressive Public Relations believes through brand ambassador solicitation owners
will put more deals on the app. If brand ambassadors go from restaurant to restaurant,
whether it be at local events of at their actual store, and RoverTown representatives
explaining to the management of the establishment what RoverTown is and its benefits,
then business clients are more likely to add more deals and coupons on the app. Also,
we suggest that at every meeting with a potential client, RoverTown ambassadors
present a media kit, with additional information and products, to the client.
We recommend creating special scannable options for the RoverTown app. These
special deals will only be found on the businesses website or social media outlets and
take-away menus, or any other promotional items one business may have (i.e.
posters, print advertisements). This will get businesses more hits on their websites,
which equates to increased impressions and leads to more business.
If Restaurants print RoverTown scannable deals on the front cover of menus, this gives
customers easy access to RoverTown deals. Additionally, by seeing the RoverTown
logo, customers are more likely to use the deal since it is easy to access and they know
it is a guaranteed way to save money.
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Twitter
We suggest that brand ambassadors use Twitter as a tool to promote
RoverTown. Daily tweets about new or current deals will remind students to use
the phone app. We also suggest that brand ambassadors re-tweet or reply to
students and businesses when they tweet about RoverTown. Ambassadors can
also tweet at consumers regarding deals they would like to see. #RoverTownIthaca
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Media Kit:
All aspects of the media kit will be printed with the RoverTown logo
-Drawstring Bag
-(T-shirt)
-Padfolio
-Mock-up image of iPhone app
-Information Folder
-Company Pamphlet
-Business Card
-Statistical Analysis
-Number of current users
-Number of estimated users
-Percentage of company growth
-Categories of businesses that students desire in local area
-Growth of clients post partnership with RoverTown
(more expensive, but more professional, higher use)
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Budget
Our budget for RoverTown's Public Relations campaign is $15,000 in total. We have
researched costs for all of our executions and broke down the budget into estimated costs
as shown:
1. Ambassadors
$2,000.00 per ambassador if they meet semester quotas of Tweets, Facebook Postings
and Solicitation of Businesses
2. Technology Development
Maintenance of App and Website/Development of QR Codes and Printable coupons done
by a technology developer service to develop and maintain the app and website.
3. Events (Tabling)
National Average of $200 total to table at an open fair x10 events
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Budget
5. Media Kit
T-Shirts- 150 Shirts, $3.20 per print
3.20x150
Hats- 150 with a 30% off, $14.95 base price
30%-$14.95= $4.48 off, discounted price is $10.47
150x10.47
Informational Folder- Flyers, Brochures, Folder, Brochures Y MC1BQFS(MPTT1SJOUFE'SPOUBOECBDLRVBOUJUZ$62.00
Business Flyers Y MC1BQFS(MPTT'SPOUPOMZRVBOUJUZ$50.00
Pocket Folder Y QU$BSETUPDL(MPTT0VUTJEF0OMZRVBOUJUZ$750.00
6. Advertising
Y QBHFBETJOUIF*UIBDBO$855.00
3x 1/8th page ads in the Cornell Daily Sun: $261.00
15x 30 second radio spots on local stations: $720.00
TOTAL: $15,000.00
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Budget
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Timetable
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Timetable
Social Media
PRogressive PR recommends a consistent use of Twitter and Facebook from January-December
of 2013. Social media will run on a pulsing schedule, and hit a higher frequency of use during the
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target audience.
Festivals
PRogressive PR has formed a list of local 2013 festivals that we believe will provide significant
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Interacting with students and local businesses will increase awareness and create a positive buzz.
- Chili Fest: February 16
- Ithaca Festival: May 30-June 1
- Applefest: October 4-6
- Winterfest: November 30-December 9
-Restaurant Week: December 1-9
Newspaper
PRogressive PR suggests placing short advertisements in "The Ithacan" and "The Cornell Daily
Sun". Advertisements run once a month from January-March and August-October. RoverTown's
promotional material would appear in or near the technology section of the newspapers.
Radio
Progressive PR advises RoverTown to run a total of fifteen 30-second spots on different local
Ithaca broadcasts. Commercials will run January-March 2013 and August-October 2013. Both
newspaper and radio advertisements will take place during these time frames because this is
when college semesters (Fall and Spring semesters) begin.
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Kristina Stockburger
is a sophomore at Ithaca College.
She is pursuing her Bachelor of Science
in Integrated Marketing Communications at the
prestigious Roy H. Park School of Communications at
Ithaca College and minors in the Honors Program. Her
Strategic Communications, Public Relations, Human
Communications in Organizations, and Presentation Media
and Visual Design classes had her work on individual and
group assignments, some involving local clients in the
Ithaca area. Additionally, she is a member of a few
Communications clubs. The hands-on experience was
extremely enlightening to her and she now knows
that she is in the right major and pursuing
the correct future in communications.
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Elise
Sherman is a junior from
Seattle, Washington. She is in the
Integrated Market and Communications
program at Ithaca College. In the future, Elise
sees herself working in the marketing department of
a renowned international fashion company. Elise also
has a minor in Legal Studies, but is focusing on her
marketing degree. As a member of the American
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Team, Elise is always hard at work. During her off time,
she can be found skiing, snowboarding or relaxing
on the beach. In the spring of 2013, Elise will
be studying and interning at Ithaca
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Seth
Golob is a senior at
Ithaca College pursuing a Bachelor
of Science in Sports Media. Seth is originally
from Baltimore, Maryland, but now spends most
of his time away from Ithaca College in New York City.
Seth has worked in the Sports industry; his most recent
job was Media Coordinator for the Buffalo Hunters LLC,
where he spearheaded the media department for the
newly founded team in the American Ultimate Disc
League. Seth has also led the Ithaca College
Men's Soccer Clubs marketing and media
for the past few months.
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Brian is a senior
Sport Media major at IC. His
ambition is to be an NBA sportswriter
when he graduates. He has edited and
contributed to the Sport Media and
Management blog for two years.Brian is also
the co-captain of the Ithaca College men's
ultimate Frisbee squad and an excellent
Mario Kart Double Dash player.
Lindsay Tomaro is
a Junior majoring in Integrated
Marketing Communications at Ithaca
College. She currently holds the Treasurer
position in IC's chapter of Public Relations
Student Society of America (PRSSA) and will be
President starting next semester. Lindsay studied
abroad in London, England and interned for
Stephanie Churchill PR, a full service PR agency for
fashion, beauty, and lifestyle. She plans on
attending Ithaca College's L.A. program in the
summer of 2013 and hopes to have one or two
more internships there in the field of PR. In the
future, she hopes to work in public
relations in the fashion industry
and travel the world.
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Appendix
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Evolution 102
102 The Commons
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101 The Commons
Collegetown Bagels
203 N. Aurora St.
,JMQBUSJDL T1VCMJDL)PVTF
130 E. Seneca St.
Subway
220 The Commons
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215 The Commons
45
Staples
742 S. Meadow Street
Yogurtland
740 S. Meadow St.
Gamestop
40 Catherwood Rd
Pyramid Mall
Miracle Nails
335 Elmira Road
Tanning Bed
722 S. Meadow Street
Capital Corner
40 West Martin Luther King Jr. St.
Michaels
614 S. Meadow St.
King Sub
137 Main St.
Palm Gardens
52 Elm St.
Morans Gifts
41 Prospect Terrace
.BSL T1J[[FSJB
105 Main St.
VanDeuson Music
5 Main St.
"OHFMP T.BSHFS#FBVUZ4BMPO
24 Hubbard St.
Empire 41
15 Main St.
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