Sheet1

Calls
268096
289025
285020
265667
234516
258454
257352
289289
282208
311815
325839
335017
335930
303209
275869
281419
318521
264909
291876

Status
Resolved
Feedback
Feedback
Feedback
Resolved
Feedback
Feedback
Feedback
Feedback
Feedback
Feedback
On Hold
Feedback
Feedback
Feedback
Feedback
Feedback
Feedback
Feedback

Feedback Date
21/12/13
05/02/14
12/03/14
12/03/14
06/01/14
12/03/14
12/03/14
12/03/14
12/03/14
26/11/13
31/10/13
30/11/13
12/12/13
07/12/13
12/03/14
28/10/13
01/01/14
12/03/14

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Sheet1
Description
Taken back but still in zealous08

Taken back but still in zealous08

Leave Functionality issue.we have sent email for 335930 call so waiting for its reply.

As per Dave reply,this Call is forwarded to BA

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Sheet1
Y
Y
N
N
Y
N
N
N
N
Y
Y
Y
Y
Y
Y
N
Y
Y
N

done
done
done
done
done
done

done

done

Page 3