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Celeritas, Inc.
Issues Identified
Lack of trust and communication
Confusion about goals and priorities Inconsistent decision making Poor coordination among divisions
Boyer
Vice Presidents
Failure to communicate effectively and withhold important information. Fail to react to problems and issues that will soon fester if ignored. Fail to provide clear direction Seeks information and not opinions from exec team Not able to delegate the upcoming work judiciously.
Identifying their jobs as per silos they handle and not as per the organization. Blaming their lack of productivity on lack of efforts of other departments. Capable in their own fields but not in strategic issues concerning big level decisions.
Currently not clear why adopting cloud technology Trust lacking as not clear goals
Decide goals in discussion with senior vice presidents collectively Define a front line structure for goal cascading
They need to be more than mere informers to Boyer. Need to be aware of the strategic plans. Train the managers to manage people related issues
The goals should be defined in conjunction to the organis1111ational goal. Next they should be flowed to vice presidents such that they meaningful even intra departments.
Resistance to Change
Do change management right the first time
Communications that describe the need for change, impact on employees, whats in it for me.
Expect it
Identify the groups that are likely sources of resistance and should be addressed proactively
Address it formally
Communication plan, sponsorship roadmap, coaching plan and training plan. Feedback is collected to understand employee adoption
Right now only have done a part of her approach; rest of the part would be possible only with the cooperation of senior team.
She questioned about the individual functioning of different verticals thus, did not analyze the type of management styles each member possessed and likes to adhere to
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