Y

Sep
Total Employees

Oct

Nov

Dec

21

24

37

39

Altech Owned Thin Clients

14

17

30

32

Head Quarter
Number of Branch Offices

1
1

1
1

1
1

1
2

Monthly IaaS Service Charges

(includes all services mentoned in proposal)

77,300

80,600

94,900

99,100

Setup Charges
HQ Setup Charges
Branch Setup Charges

50,000
45,000
5,000

5,000

5,000

231,900
281,900

9,900
9,900

42,900
42,900

89,900
94,900

Customer Owned PC

Tentative Payment Schedule

Payment Schedule on IaaS
Payment Schedule including setup charges

Jan

Feb
46

Year 1
Mar
53

Apr

May

Jun

Jul

Aug

56

56

59

59

59

59

39

46

49

49

52

52

52

52

1
2

1
2

1
3

1
3

1
3

1
4

1
4

1
4

106,800

114,500

119,800

119,800

123,100

125,100

125,100

125,100

5,000

5,000

5,000

5,000

103,700
103,700

118,000
118,000

115,000
120,000

106,800
106,800

124,400
124,400

125,800
130,800

119,800
119,800

123,100
123,100

Aug
Assume Go Live Date is November
Software Charges
CRM Software License (60% Advance)
CMS Software License (60% Advance)
CRM Software License (40% Final)
CRM Software License (40% Final)
AMC for CRM
AMC for CMS

Sep

300,000
180,000

Note CMS and CRM software need 3 month lead time for development and integration
Hosting Charges for CRM and CMS
Single Server for CRM and CMS - Quarterly Charges
One Setup Charges at IDC for CRM and CMS
2 month lead time for server readiness and integrations for CRM and CMS

72,000
30,000

Oct

Nov

Dec

Jan

Feb

Year 1
Mar

Apr

May

Jun

200,000
120,000
90,000
54,000

72000

72000

Jul

Aug

72000

Year
Operations Staff
Contracting Manager (1)
Contracting Executives (5)
Contracting Executives (5)
Contracting Executives (5)
Contracting Executives (5)
Contracting Executives (5)
Coordinator (1)
CS - Call Center TL (2)
CS - Call Center TL (2)

CS - Call Center Exec (6)

CS - Call Center Exec (6)
CS - Call Center Exec (6)
CS - Call Center Exec (6)
CS - Call Center Exec (6)
CS - Call Center Exec (6)
Holidays TL (1)
Holidays Sr Exec (2)
Holidays Sr Exec (2)
Holidays Exec (4)
Holidays Exec (4)
Holidays Exec (4)
Holidays Exec (4)
Ticketing TL (1)
Ticketing Sr Exec (2)
Ticketing Sr Exec (2)
Ticketing Exec (4)
Ticketing Exec (4)
Ticketing Exec (4)
Ticketing Exec (4)
Product Development TL (1)
PD Exec (2)
PD Exec (2)
COCO Team Leader (5)
COCO Team Leader (5)
COCO Team Leader (5)
COCO Team Leader (5)
COCO Team Leader (5)
COCO Executives (10)
COCO Executives (10)
COCO Executives (10)
COCO Executives (10)
COCO Executives (10)
COCO Executives (10)
COCO Executives (10)
COCO Executives (10)

Sep

Oct

Nov

1
1

1
1
1
1

1
1
1
1
1

1
1
1
1
1

Dec

Jan

1
1
1
1
1
1
1
1
1
1
1
1
1

1
1
1
1
1
1
1
1
1
1
1
1
1

1
1

1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1

1
1
1
1
1
1
1
1

1
1
1
1
1
1
1
1

1
1
1
1
1
1
1
1

1
1

1
1

1
1

1
1

1
1

1
1

1
1
1

1
1

1
1

1
1
1
1

1
1
1
1

1
1
1
1
1
1

COCO Executives (10)

COCO Executives (10)
Marketing Manager (1)
Marketing Executives (5)
Marketing Executives (5)
Marketing Executives (5)
Marketing Executives (5)
Marketing Executives (5)
Car Rental - Manager (1)
Car Rental - Executives (2)
Car Rental - Executives (2)
Head Count

1
1

1
1

1
1
1
1

1
1
1
1

1
1

1
1

19

22

1
1
1
35

1
1
1
37

1
1
1
1
1
1
1
1
1
44

1
1

1
1

1
1

1
1

1
1

21

24

37

39

46

Support Team
HR
Accounts
Accounts

Head Count
Total Head Count

Feb

Year 1
Mar
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1

1
1
1
1
1
1

Apr

May

1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1

1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1

1
1
1
1
1
1
1
1

1
1
1
1
1
1
1
1

Jun
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1

Jul
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1

Aug
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1

1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1

1
1
1
1
1
1
1
1
1
50

1
1
1
1
1
1
1
1
1
53

1
1
1
1
1
1
1
1
1
53

1
1
1
1
1
1
1
1
1
1
1
56

1
1
1
1
1
1
1
1
1
1
1
56

1
1
1
1
1
1
1
1
1
1
1
56

1
1
1
1
1
1
1
1
1
1
1
56

1
1
1
3

1
1
1
3

1
1
1
3

1
1
1
3

1
1
1
3

1
1
1
3

1
1
1
3

53

56

56

59

59

59

59