Sales & Distribution

(SD)

BPI -

verv!e"

January 2007 (v1.0)

The Rushmore Group, LLC

SD: Functionality
# # # # # # $a%es $uppor& $a%es $h!pp!n' an( Transpor&a&!on B!%%!n' Cre(!& )ana'emen& *ore!'n Tra(e

January 2007 (v1.0)

The Rushmore Group, LLC

Sales & Distribution

r' $&ru,&ure - )as&er .a&a

January 2007 (v1.0)

The Rushmore Group, LLC

SD: Organizational Structures

$-. $&ru,&ure # C%!en& # Company Co(e # $a%es 0rea
1 $a%es r'an!2a&!on 1 .!s&r!3u&!on Channe% 1 .!v!s!on

In&erna% $a%es $&ru,&ure # $a%es 44!,es # $a%es Groups # $a%esperson

# P%an& # $h!pp!n' Po!n& # Loa(!n' Po!n&

January 2007 (v1.0) The Rushmore Group, LLC /

SD: Structure for Sales Order Processing

C%!en& /10

Sales Area
$a%es r' $100

Company Co(e C100

P%an& P100

P%an& P101

.!s&r!3u&!on Channe% (R6)

.!v!s!on (01)

January 2007 (v1.0)

The Rushmore Group, LLC

SD: Internal Sales Structure

8$ $a%es 44!,e $100

9es&ern $a%es 44!,e

6as&ern $a%es 44!,e

:or&h"es& $a%es Group $a%esperson 1 $a%esperson 2 $a%esperson +

$ou&h"es& $a%es Group $a%esperson / $a%esperson 5

:or&h"es& $a%es Group $a%esperson 7

$ou&h"es& $a%es Group $a%esperson 7 $a%esperson ; $a%esperson <

January 2007 (v1.0)

The Rushmore Group, LLC

SD: Structure for Distribution

C%!en& /10

Company Co(e C100

P%an& P100

P%an& P101

$h!pp!n' Po!n& Ra!% .o,>

$h!pp!n' Po!n& 6=press .o,>

$h!pp!n' Po!n& *re!'h& .o,>

Loa(!n' Po!n& LP0+

Loa(!n' Po!n& LP02

Loa(!n' Po!n& LP01

January 2007 (v1.0)

The Rushmore Group, LLC

SD: Master Data

Condition Master Data

Custo er Master Data

Material Master Data

Cust!Mat Info "ecord

Out#ut Master Data

January 2007 (v1.0)

The Rushmore Group, LLC

SD: Custo er Master Data

# Cus&omer )as&er

1 Con&a!ns a%% o4 &he !n4orma&!on ne,essary 4or pro,ess!n' or(ers, (e%!ver!es, !nvo!,es an( ,us&omer paymen& 1 6very ,us&omer )8$T have a mas&er re,or(

# Cus&omer )as&er .a&a !s ,rea&e( 3y $a%es 0rea

1 $a%es r'an!2a&!on 1 .!s&r!3u&!on Channe% 1 .!v!s!on

January 2007 (v1.0)

The Rushmore Group, LLC

<

SD: Custo er Master Data

# The ,us&omer mas&er !n4orma&!on !s (!v!(e( !n&o + areas?
1 Genera% .a&a 1 Company Co(e .a&a 1 $a%es 0rea .a&a

January 2007 (v1.0)

The Rushmore Group, LLC

10

SD: Custo er Master

'eneral Infor ation re%evan& 4or &he en&!re or'an!2a&!on? :ame 0((ress Commun!,a&!on

C%!en& /10

Co #any Code s#ecific infor ation? 0,,. )'m& Paymen& Ban>

Sales Area s#ecific infor ation? $a%es 44!,e Curren,y

Co #any Code $%& Company Co(e 101 Company Co(e 100

$a%es r'. 101 $a%es r'. 100

January 2007 (v1.0)

The Rushmore Group, LLC

11

SD: Master Data

# )a&er!a% )as&er
1 Con&a!ns a%% &he !n4orma&!on a ,ompany nee(s &o mana'e a3ou& a ma&er!a% 1 I& !s use( 3y mos& ,omponen&s "!&h!n &he $0P sys&em
# # # # # # $a%es an( .!s&r!3u&!on )a&er!a%s )ana'emen& Pro(u,&!on P%an& )a!n&enan,e 0,,oun&!n'@Con&ro%%!n' Aua%!&y )ana'emen&

1 )a&er!a% mas&er (a&a !s s&ore( !n 4un,&!ona% se'men&s ,a%%e( B!e"s

January 2007 (v1.0)

The Rushmore Group, LLC

12

SD: Material Master (ie)s

$a%es .a&a Bas!, .a&a Pur,has!n' .a&a )a&. P%an. .a&a )a&er!a% )as&er *ore,as&!n' .a&a $&ora'e .a&a Con&ro%%!n' .a&a 0,,oun&!n' .a&a Aua%!&y .a&a

January 2007 (v1.0)

The Rushmore Group, LLC

1+

SD: Material Master

'eneral Infor ation re%evan& 4or &he en&!re or'an!2a&!on? :ame 9e!'h& 8@)

C%!en& /10

Sales s#ecific infor ation? .e%!very P%an& Loa(!n' Grp

Storage *ocation s#ecific infor ation? $&o,> A&y

Plant $%& P%an& 101 P%an& 100

$&ora'e Lo,a&!on 20 $&ora'e Lo,a&!on 10

January 2007 (v1.0)

The Rushmore Group, LLC

1/

SD: Custo er+Material Infor ation "ecord

# .a&a on a ma&er!a% (e4!ne( 4or a spe,!4!, ,us&omer !s s&ore( !n a Cus&omer ma&er!a% !n4o re,or(.
# In4o Re,or(s ,on&a!n?
1 ,us&omer-spe,!4!, ma&er!a% num3er 1 ,us&omer-spe,!4!, ma&er!a% (es,r!p&!on 1 ,us&omer-spe,!4!, (a&a on (e%!ver!es an( (e%!very &o%eran,es

Cou ,an a%so ma!n&a!n (e4au%& &e=& &o appear on sa%es or(ers 4or &ha& ,us&omer

January 2007 (v1.0)

The Rushmore Group, LLC

15

SD: Condition Master (Pricing)

# Con(!&!on mas&er (a&a !n,%u(es?
1 1 1 1 1 # Pr!,es $ur,har'es .!s,oun&s *re!'h&s Ta=es

Cou ,an (e4!ne &he ,on(!&!on mas&er &o 3e (epen(en& on var!ous (a&a?
1 )a&er!a% spe,!4!, 1 Cus&omer spe,!4!,

Con(!&!ons ,an 3e (epen(en& on any (o,umen& 4!e%(

January 2007 (v1.0)

The Rushmore Group, LLC

17

SD: Out#ut
# u&pu& !s !n4orma&!on &ha& !s sen& &o &he ,us&omer us!n' var!ous me(!a, su,h as?
1 1 1 1 1 6-ma!% )a!% 6.I *a= D)L

u&pu& e=amp%es?
1 Auo&a&!on 1 Con4!rma&!on 1 Invo!,e

January 2007 (v1.0)

The Rushmore Group, LLC

17

Sales & Distribution

Sales

$a%es

r(er Pro,ess

January 2007 (v1.0)

The Rushmore Group, LLC

1;

Sales: ,-e Process

Pre-sa%es 0,&!v!&!es $a%es r(er 6n&ry Che,> 0va!%a3!%!&y P!,> )a&er!a%s

Re,e!p& o4 Cus&omer Paymen& Invo!,e Cus&omer

Pa,> )a&er!a%s Pos& Goo(s Issue

1<

January 2007 (v1.0)

The Rushmore Group, LLC

SD: Pre+Sales Acti.ities (C"M *ig-t)

# $a%es $uppor& !s a ,omponen& o4 $. &ha& ass!s&s !n &he sa%es, (!s&r!3u&!on, an( mar>e&!n' o4 a ,ompan!es pro(u,&s an( serv!,es &o !&s ,us&omers. I& ,on&a!ns &he 4o%%o"!n' 4un,&!ona%!&y?
1 Crea&!n' an( &ra,>!n' ,us&omer ,on&a,&s an( ,ommun!,a&!ons (sa%es a,&!v!&y)
# Phone ,a%% re,or(s # n-s!&e mee&!n' # Le&&ers # Campa!'n ,ommun!,a&!on

1 Imp%emen&!n' an( &ra,>!n' (!re,& ma!%!n', !n&erne&, an( &ra(e 4a!r ,ampa!'ns 3ase( on ,us&omer a&&r!3u&es

# Pre-sa%es (o,umen&s nee( &o 3e mana'e( "!&h!n &he presa%es a,&!v!&!es? InEu!r!es an( Auo&a&!ons. These (o,umen&s he%p !(en&!4y poss!3%e sa%es re%a&e( a,&!v!&y an( (e&erm!ne sa%es pro3a3!%!&y.
January 2007 (v1.0) The Rushmore Group, LLC 20

SD: Pre+Sales Acti.ities (C"M *ig-t)

# The u%&!ma&e 'oa% o4 a%% presa%es a,&!v!&!es !s &o eEu!p &he sa%es &e,hn!,!an "!&h a%% &he !n4orma&!on ne,essary &o ne'o&!a&e an( ,omp%e&e &he po&en&!a% sa%e. In4orma&!on nee(e(?
1 1 1 1 1 1 Pas& sa%es a,&!v!&y Pas& ,ommun!,a&!on Con&a,& !n4orma&!on Genera% Company !n4o Cre(!& %!m!&s an( usa'e Curren& 3a,>or(ers

+70F v!e" o4 your ,us&omer

January 2007 (v1.0) The Rushmore Group, LLC 21

SD Process: In/uiry
# 0n !nEu!ry !s a ,us&omerGs reEues& &o a ,ompany 4or !n4orma&!on or Euo&a&!on !n respe,& &o &he!r pro(u,&s or serv!,es "!&hou& o3%!'a&!on &o pur,hase.
1 Ho" mu,h "!%% !& ,os& 1 )a&er!a%@$erv!,e ava!%a3!%!&y 1 )ay ,on&a!n spe,!4!, Euan&!&!es an( (a&es

# The !nEu!ry !s ma!n&a!ne( !n &he sys&em an( a Euo&a&!on !s ,rea&e( &o a((ress Eues&!ons 4or &he po&en&!a% ,us&omer.

January 2007 (v1.0)

The Rushmore Group, LLC

22

SD Process: 0uotation
# The Euo&a&!on presen&s &he ,us&omer "!&h a %e'a%%y 3!n(!n' offer &o (e%!ver spe,!4!, pro(u,&s or a se%e,&!on o4 a ,er&a!n amoun& o4 pro(u,&s !n a spe,!4!e( &!me4rame a& a pre-(e4!ne( pr!,e.

January 2007 (v1.0)

The Rushmore Group, LLC

2+

SD Process: Sales Order

# $a%es or(er pro,ess!n' ,an or!'!na&e 4rom a var!e&y o4 (o,umen&s an( a,&!v!&!es
1 Cus&omer ,on&a,&s us 4or or(er? phone, !n&erne&, ema!% 1 6=!s&!n' Con&ra,& 1 Auo&a&!ons

# The e%e,&ron!, (o,umen& &ha& !s ,rea&e( shou%( ,on&a!n &he 4o%%o"!n' 3as!, !n4orma&!on?
1 1 1 1 1 1 Cus&omer In4orma&!on )a&er!a%@serv!,e an( Euan&!&y Pr!,!n' (,on(!&!ons) $pe,!4!, (e%!very (a&es an( Euan&!&!es $h!pp!n' !n4orma&!on B!%%!n' In4orma&!on
The Rushmore Group, LLC 2/

January 2007 (v1.0)

SD Process: Sales Order

# The sa%es (o,umen& !s ma(e up o4 &hree pr!mary areas?
1 Hea(er
# .a&a re%evan& 4or &he en&!re sa%es or(er? 6=? ,us&omer (a&a, &o&a% ,os& o4 &he or(er

1 L!ne I&em
# In4orma&!on a3ou& &he spe,!4!, pro(u,&? 6=? ma&er!a% an( Euan&!&y, ,os& o4 an !n(!v!(ua% %!ne

1 $,he(u%e L!nes
# 8n!Eue%y 3e%on's &o a L!ne I&em, ,on&a!ns (e%!very Euan&!&!es an( (a&es 4or par&!a% (e%!ver!es
January 2007 (v1.0) The Rushmore Group, LLC 25

SD Process: Sales Order

# The sa%es or(er ,on&a!ns a%% o4 &he !n4orma&!on nee(e( &o pro,ess your ,us&omers reEues&, &he 4o%%o"!n' !n4orma&!on !s (e&erm!ne( 4or ea,h sa%es or(er?
1 1 1 1 1 1 .e%!ver!n' $,he(u%e $h!pp!n' po!n& an( rou&e (e&erm!na&!on 0va!%a3!%!&y Che,> Trans4er o4 reEu!remen&s &o )RP Pr!,!n' Cre(!& %!m!& ,he,>
The Rushmore Group, LLC 27

January 2007 (v1.0)

Sales Order: Deli.ery Sc-eduling

# 9hen an or(er !s ,rea&e( &he you mus& en&er a reEues&e( (e%!very (a&e 4or &he or(er or ea,h %!ne !&em. # The sys&em "!%% &hen (e&erm!ne a (e%!very &!me%!ne, &h!s "!%% 3e use( "hen (e&erm!n!n' our ma&er!a% ava!%a3!%!&y, or 0TP (0va!%a3%!&y &o Prom!se) (a&e. # The sys&em "!%% (e&erm!ne &h!s (a&e us!n' 4or"ar( an( 3a,>"ar( s,he(u%!n' ru%es you have (e4!ne(.

January 2007 (v1.0)

The Rushmore Group, LLC

27

Sales Order: 1ac2)ard Sc-eduling

Order Date

Material A.ailability

,rans#3 Sc-ed3

*oading

'oods Issue

1s&

2n(

+r( Transp. $,he(. T!me (1 (ay)

/&h Loa(!n' T!me (1 (ay)

5&h

"e/uested Del.3 Date

7&h Trans!& T!me (2 (ays)

P!,> - Pa,> T!me (2 (ays)

January 2007 (v1.0)

The Rushmore Group, LLC

2;

Sales Order: For)ard Sc-eduling

Order Date

1s&

,rans#3 Material A.ailability Sc-ed3

*oading

'oods Issue

"e/uested Del.3 Date

4e) Del.3 Date

2n(

+r(

/&h

5&h Loa(!n' T!me (1 (ay)

7&h

7&h

P!,> - Pa,> T!me (2 (ays)

Transp. $,he(. T!me (1 (ay)

Trans!& T!me (2 (ays)

January 2007 (v1.0)

The Rushmore Group, LLC

2<

Sales Order: S-i##ing & "oute Deter ination

# .ur!n' &he ,rea&!on o4 &he sa%es or(er &he sys&em mus& (e&erm!ne &he sh!pp!n' po!n& 4rom "h!,h &he ma&er!a% "!%% 3e sh!ppe( an( &he rou&e &he ma&er!a% "!%% &a>e &o 'e& 4rom your "arehouse &o your ,us&omers %o,a&!on. # 0 sh!pp!n' po!n& !s (e&erm!ne( 4or ea,h %!ne !&em "!&h!n &he or(er. # The rou&e (e&erm!na&!on "!%% !s use( &o (e4!ne &he &rans!& &!me o4 &he ma&er!a% &ha& "e use( !n s,he(u%!n'.

January 2007 (v1.0)

The Rushmore Group, LLC

+0

Sales Order: A.ailability C-ec2

# 0va!%a3!%!&y Che,>
1 .e&erm!nes &he ma&er!a% ava!%a3!%!&y (a&e 1 Cons!(ers a%% !n"ar( an( ou&"ar( !nven&ory movemen&s

# Proposes + me&ho(s o4 (e%!very

1 ne-&!me (e%!very 1 Comp%e&e (e%!very 1 .e%aye( proposa%

# Ru%es are ,rea&e( 3y C 8

January 2007 (v1.0)

The Rushmore Group, LLC

+1

Sales Order: ,ransfer to Planning

# The or(er !s &rans4erre( &o )a&er!a% ReEu!remen&s P%ann!n' as an (CIR) Cus&omer In(epen(en& ReEu!remen&. I4 a (e4!,!& !s 4oun( &he sys&em "!%% propose a Pur,hase ReE. or r(er &o 4u%4!%% &he shor&a'e.

January 2007 (v1.0)

The Rushmore Group, LLC

+2

Sales Order: Pricing

# The sys&em (!sp%ays pr!,!n' !n4orma&!on 4or a%% sa%es (o,umen&s on &he pr!,!n' s,reens a& 3o&h &he hea(er an( &he %!ne !&em %eve%.
1 Hea(er pr!,!n' !s va%!( 4or &he "ho%e or(er !& !s &he ,umu%!&!ve o4 a%% %!ne !&ems "!&h!n &he or(er 1 L!ne !&em pr!,!n' !s 4or ea,h spe,!4!, ma&er!a%.

# The sys&em "!%% au&oma&!,a%%y sear,h 4or pr!,e, (!s,oun&s, sur,har'es, ,a%,u%a&e &a=es an( 4re!'h&. Cou have &he a3!%!&y &o manua%%y man!pu%a&e &he pr!,!n' a& 3o&h &he hea(er an( %!ne !&em %eve% "!&h!n &he sa%es or(er 3y en&er!n' a ,on(!&!on &ype an( amoun&.
1 Ta=es an( 4re!'h& ,an 3e se&-up so "e ,anG& manua%%y en&er.
January 2007 (v1.0) The Rushmore Group, LLC ++

Sales Order: Credit C-ec2

# 0%%o"s your ,ompany &o mana'e !&s ,re(!& e=posure an( r!s> 4or ea,h ,us&omer 3y spe,!4y!n' ,re(!& %!m!&s. # .ur!n' &he sa%es or(er pro,ess &he sys&em "!%% a%er& &he sa%es rep a3ou& &he ,us&omers ,re(!& s!&ua&!on &ha& ar!ses, !4 ne,essary &he sys&em ,an 3e ,on4!'ure( &o 3%o,> or(ers an( (e%!ver!es.

January 2007 (v1.0)

The Rushmore Group, LLC

+/

SD Process: S-i##ing & ,rans#ortation # The sh!pp!n' pro,ess 3e'!ns "hen you ,rea&e &he deli.ery docu ent 4or &he sa%es or(er. Th!s (o,umen& ,on&ro%s, suppor&s, an( mon!&ors numerous su3-pro,esses 4or sh!pp!n' pro,ess!n'?
1 P!,>!n' 1 Pa,>!n' 1 Pos& Goo(s Issue

# In&e'ra&e( "!&h &he )a&er!a% )ana'emen& ())) an( *!nan,e (*I) mo(u%es

January 2007 (v1.0)

The Rushmore Group, LLC

+5

SD Process: S-i##ing

Sales Order $

Sales Order 8

Sales Order 9

Sales Order &

Deli.ery 67$5

Deli.ery 67$:

Sales Order 5

Deli.ery 67$8

Deli.ery 67$&

Deli.ery 67$9

r(er Com3!na&!on
January 2007 (v1.0)

Par&!a% .e%!very
The Rushmore Group, LLC

Comp%e&e .e%!very
+7

SD Process: Deli.ery Creation

# Che,>s or(er an( ma&er!a%s &o (e&erm!ne !4 a (e%!very !s poss!3%e I (e%!very 3%o,> (ho%(), ,omp%e&eness # Con4!rms ava!%a3!%!&y # Con4!rms e=por&@4ore!'n &ra(e reEu!remen&s # .e&erm!nes &o&a% "e!'h& - vo%ume

January 2007 (v1.0)

The Rushmore Group, LLC

+7

SD Process: Deli.ery Creation

# # # # # # # # # Genera&es pa,>!n' proposa% Ca%,u%a&es "e!'h& an( vo%ume Che,>s s,he(u%!n' Cons!(ers par&!a% (e%!ver!es 8p(a&es rou&e ass!'nmen& 0ss!'ns p!,>!n' %o,a&!on .e&erm!nes 3a&,hes Aua%!&y ,he,> (!4 nee(e() 8p(a&es sa%es or(er

January 2007 (v1.0)

The Rushmore Group, LLC

+;

SD Process: Deli.ery Docu ent

# The .e%!very .o,umen& !n!&!a&es &he (e%!very pro,ess an( !s &he ,on&ro% me,han!sm 4or &h!s pro,ess
1 1 1 1 P!,>!n' Pa,>!n' Loa(!n' Pos&!n' Goo(s Issue

# Chan'es &o (e%!very are a%%o"a3%e - pro(u,&s, Euan&!&!es

January 2007 (v1.0)

The Rushmore Group, LLC

+<

Deli.ery: Pic2ing
# # # # Auan&!&!es 3ase( on (e%!very no&e 0ss!'ne( (a&e "hen p!,>!n' shou%( 3e'!n 0u&oma&e( s&ora'e %o,a&!on ass!'nmen& $uppor&s ser!a% num3er@%o& num3er &ra,>!n' an( 3a&,h mana'emen& # In&e'ra&e( "!&h 9arehouse )ana'emen& (9))

January 2007 (v1.0)

The Rushmore Group, LLC

/0

Deli.ery: *oading and Pac2ing

# I(en&!4!es "h!,h pa,>a'!n' !s &o 3e use( 4or spe,!4!e( pro(u,&s (,us&omer pre4eren,e an( 8CC12; ,ons!(era&!ons) # I(en&!4!es an( up(a&es a,,oun&s asso,!a&e( "!&h re&urna3%e pa,>a'!n' # Tra,>s &he pa,>e( pro(u,& 3y ,on&a!ner # Insures "e!'h&@vo%ume res&r!,&!ons are en4or,e( # 0%% pa,>e( !&ems are ass!'ne( &o &he reEu!re( means o4 &ranspor&a&!on
January 2007 (v1.0) The Rushmore Group, LLC /1

Deli.ery: 'oods Issue

# 6ven& &ha& !n(!,a&es &he %e'a% ,han'e !n o"nersh!p o4 &he pro(u,&s # Re(u,es !nven&ory an( en&ers Cos& o4 Goo(s $o%( # 0u&oma&!,a%%y up(a&es &he Genera% Le('er (G@L) a,,oun&s # 6n(s &he sh!pp!n' pro,ess an( up(a&es &he s&a&us o4 &he sh!pp!n' (o,umen&s

January 2007 (v1.0)

The Rushmore Group, LLC

/2

SD Process: 1illing
# The 3!%%!n' (o,umen& !s ,rea&e( 3y ,op!n' (a&a 4rom &he sa%es or(er an(@or (e%!very (o,umen&.
1 r(er-3ase( 3!%%!n' 1 .e%!very-3ase( 3!%%!n'

# The 3!%%!n' pro,ess !s use( &o 'enera&e &he ,us&omer !nvo!,e. # I& "!%% up(a&e &he ,us&omerGs ,re(!& s&a&us.

January 2007 (v1.0)

The Rushmore Group, LLC

/+

SD Process: 1illing Docu ents

# The 3!%%!n' (o,umen& "!%% au&oma&!,a%%y ,rea&e a (e3!& pos&!n' &o your ,us&omer su3-%e('er a,,oun& an( ,re(!& your revenue a,,oun&. # I& !s a& &h!s po!n& &ha& &he sa%es pro,ess !s passe( over &o *!nan,!a% 0,,oun&!n' &o a"a!& paymen&.

January 2007 (v1.0)

The Rushmore Group, LLC

//

SD Process: 1illing Met-ods

.e%!very 3ase( Invo!,!n'

.e%!very ;J20 r(er 7 .e%!very ;J21

Invo!,e <J/5 Invo!,e <J/7

.e%!very ;J++

Co%%e,&!ve Invo!,!n'

r(er < .e%!very ;J+/ r(er 1/ .e%!very ;J57 Invo!,e <J7;

$p%!& Invo!,!n'

Invo!,e <J<1 r(er +2 .e%!very ;J;7 Invo!,e <J<2

January 2007 (v1.0)

The Rushmore Group, LLC

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SD Process: Pay ent

# Paymen& !s &he 4!na% s&ep !n &he sa%es or(er pro,ess, &h!s s&ep !s mana'e( 3y &he *!nan,!a% 0,,oun&!n' (epar&men&. # *!na% paymen& !n,%u(es?
1 Pos&!n' paymen&s a'a!ns& !nvo!,es. 1 Re,on,!%!n' (!44eren,es 3e&"een paymen& an( !nvo!,e.

# Paymen& "!%% ,rea&e a pos&!n' ,%ear!n' &he %!a3!%!&y !n &he 0@R a,,oun& an( (e,reas!n' your 3an> a,,oun&.

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The Rushmore Group, LLC

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SD Process: Docu ent Flo)

# The (o,umen& 4%o" an( or(er s&a&us 4ea&ure a%%o"s you &o 4!n( &he s&a&us o4 an or(er a& any po!n& !n &!me. The $0P up(a&es &he or(er s&a&us every &!me a ,han'e !s ma(e &o any (o,umen& ,rea&e( !n &he ,us&omer or(er mana'emen& ,y,%e ( r(er-&o-Cash).

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