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  • Formal Complaint Letter

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    Ema Blk
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    - The customer purchased a Sony Vaio laptop from eMag that was advertised as having Windows 10 installed but instead had Windows 8. - She has complained about this issue three times to the customer service center but no action was taken. - She is writing to the Customer Service Manager to look into the matter and instruct her on how to get the problem fixed, as she was told to contact the manager directly.

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    - The customer purchased a Sony Vaio laptop from eMag that was advertised as having Windows 10 installed but instead had Windows 8. - She has complained about this issue three times to the customer service center but no action was taken. - She is writing to the Customer Service Manager to look into the matter and instruct her on how to get the problem fixed, as she was told to contact the manager directly.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Scarica in formato DOC, PDF, TXT o leggi online su Scribd
    Segnala contenuti inappropriati
    528 visualizzazioni1 pagina

    Formal Complaint Letter

    Caricato da

    Ema Blk
    - The customer purchased a Sony Vaio laptop from eMag that was advertised as having Windows 10 installed but instead had Windows 8. - She has complained about this issue three times to the customer service center but no action was taken. - She is writing to the Customer Service Manager to look into the matter and instruct her on how to get the problem fixed, as she was told to contact the manager directly.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Scarica in formato DOC, PDF, TXT o leggi online su Scribd
    Segnala contenuti inappropriati
    di 1

    Grant Shopping Center Sos. Virtutii, Nr. 148 Bucharest, Romania Att. To Mr.

    Christian Green - Customer Ser ice Manager eMag 1!th No em"er, #$1# Re%& 'orma( Comp(aint )etter *ear Mr. Green, + am ,riting to -ou in or.er to issue a comp(aint regar.ing a recent pro.uct purchase. /n the 18th o% No em"er #$1# + purchase. a Son- Vaio (aptop mo.e( SV014A1S10B %rom one o% -our sho,rooms %or the amount o% 01R 23$. + ,as to(. that the (aptop has a preinsta((e. 4in.o,s 5, "ut ,hen + got home + notice. that the operating s-stem is 4in.o,s 67. +8 e a(rea.- comp(aint three times to -our customer ser ice center, "ut no action ,as ta9en an. + ,as to(. that + shou(. get in touch ,ith -ou, as -ou are the Customer Ser ice Manager. + re:uest -ou to 9in.(- (oo9 into the matter an. instruct me on ho, + can get the pro"(em %i;e.. 0nc(ose. is the cop- o% the "i(( %rom purchasing the (aptop in matter. Than9 -ou. + (oo9 %or,ar. to hearing %rom -ou as soon as possi"(e. Sincere(-, )ore.ana Bar.as

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