NON-VERBAL

COMMUNICATION
(NVC)

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Definitio
n
 Nonverbal communication (NVC) is
usually
understood as the process of
communication through sending and
receiving wordless messages.

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Ways of communicating
NVC
 Body language
 Posture
 Gesture
 Eye contact
 Clothing
 Architecture
 Symbols

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Paralangua
ge
 Voice quality
 Emotion
 Speaking style
 Rhythm
 Intonation
 stress

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NVC codes in written
language
 Handwriting style

 Emoticons

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Features of
NVC
 Physical appearance of a person
o Height/weight
o Skin colour
o Haircolour
o Gender

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Physical
environment
 Furniture
 Interior decoration
 Lighting conditions
 Temperature
 Noise
 Music

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Classification of
NVC
 Proxemics
 Chronemics
 Kinesics
 Haptics

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Proxemi
cs
 Study of how people use physical space;
first developed by Edward T Hall in
1950s
 It varies across cultures
 Intimate
 Personal
 Social
 Public space

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Chronem
ics
o Study of use of time in NVC
 Punctuality
 Willingness to wait
 Listen to others
 The speed of speech
Gudykunst & Ting-Toomey (1988)
identified 2 dominant time patterns:
 Monochronic time schedule
 Polychronic time schedule
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Kinesi
cs
 is the study of body movements, facial
expressions, and gestures.
 It was developed by anthropologist Ray L
Birdwhistell in the 1950s

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Some
Features
 Posture
 Gesture
winking
 Emblems
 Illustrators
 Affect display
 Adaptor 
 Regulators

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Eye
gaze

  Gaze
 talking

 listening

 frequency of glances

Indicates
 Interest

 Attention

 involvement

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Hapti
cs
 The study of touching as nonverbal
communication
o Handshake
o Holding hands
o Kissing
o Pat on the back

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Why
NVC?
 Express emotions
 Express interpersonal attitudes
 To accompany speech in managing the
cues of interaction between speakers
and listeners
 Self-presentation of one’s personality
 Rituals (greetings)

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Activit
y
Let’s learn

09/11/09