Changing mix of the work force

Increased no. of minorities entering occupations requiring greater skills

Are they equipped with required levels of skills & education

Increasing levels of formal education for the entire work force

Jobs dont match with the personnel Frustration, absenteeism, grievances, turnover

More female employees

Is it better? Increased consumer spending Adaptability to unemployment Overall rise in productivity Increased tendency to acquire professional education & training

Changing mix of the work force

More married female employees More working mothers

How best to help them Flexi hours Job sharing Child care
White collar employees do not tend to form unions Have greater expectation in terms of individual treatment Difficult of evaluate performances Leads to participative appraisal systems like management by objectives

Blue collar to white collar shift