Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Creditors
ATUL VAGAL VISHAL KATARIA ADITYA JAMBHEKAR PRAFUL AMBRE ANKITA SHAH SNEHA PATEL 04 06 07 10 20 37
IBM (Mfg)
Experiment : approach called Application Assembly Optimization Result : 20% to 30% jump in productivity Reason : people get specialized in small window work
Genpact (BPO)
Low salaries creates a false image of cheap labour which costs inefficiency in productivity Contrast in international markets labours are hired until there is a real requirement Strategy adopted by Genpact Optimum utilization of resources
Firstsource (BPO)
Due to technological advancement in telecom sector in India and strong hold over English language company was able to get new business Due to dollar rate fluctuation in 2009-10 salary hikes and no technological improvement which lead to lower profits & low productive growth
Firstsource (BPO)
It was facing higher hold time per call in its financial process which affected its profit They started providing on the job training to young work force and started hiring experienced people
Bestbuy (Retailer)
Approach : increasing productivity by results-only work environment Setting up goals and let workforce meet them
Scenario in India
Indias GDP growth has been steady as compared to other to economies Indias productivity has increased by 65% from 1998 to 2006 while chinas productivity increased 180% in same period According to BCG report India needs to meet substantial effort to close productivity gap to remain competitive on global level
Thank You