Pedro Garcia 2225 Trickling Creek Drive Garland, TX 75041 PedroG08@ymail.

com (214) 796-4426

EDUCATION The University of Texas at Dallas Jindal School of Management, Richardson, TX Major: Business Administration Major: Finance

Expected Graduation: Dec 2013 Expected Graduation: August 2014

Richland College, Dallas, TX Associates in Science Relevant Coursework: Business Finance Managerial Decision Making Under Uncertainty Strategic Management Adv. Business Communications Quantitative Business Analysis Management Information Systems Operations Management Project Management

Graduated: 2011

TECHNICAL SKILLS & LANGUAGES MS Office; Microsoft Project; QuickBooks; HTML Speaks English and Spanish proficiently

CERTIFICATIONS Excel Certified in spring of 2013

WORK EXPERIENCE Red Oak Landscape & Irrigation, Garland, TX January 2012 February 2013 Sales Representative & Business Advisor - Gained an understanding of the specific risks associated with an organizations operations & business processes. - Interacted with clients, speaking clearly to ensure proper communication of policies and services. - Worked with demand planning and customer delivery team to set accurate customer expectations and enhance customer service quality. - Identified controls within an organization within the areas of revenue, expenses, payroll, inventory, fixed assets. - Gained plenty of face to face communication experience with managers, and calmed hostility towards company if ever presented. - Evaluated and assessed the methods and procedures utilized by clients for managing risks within the organization. Greystar Property Management, Dallas, TX March 2010 November 2011 Apartment Leasing Consultant - Worked with demand planning and customer teams to set accurate customer expectations and enhance customer service quality. - Maintained up-to-date database and ensured to collect & deposits fees associated with move-in. -Negotiated rent renewals with existing residents. -Coordinated project schedules with managers to accurately reflect revenue projections. -Assisted with marketing of community on campus and maintained monthly market survey. - Perceived feelings, situations, addressed complaints and resolved issues in a timely and professional manner. -Prepared move-in packages and lease paperwork. -Administered follow-up of all rental inquiries and maintained lease expiration programs. -Verified applications and notified of approval and dealt with denial for client. Express Retail Company, Dallas, TX Sales Associate - Received customers cordially by greeting them and provided them with information on products. -Listened attentively and held long productive discussions with the clients to assess their needs. -Resolved customer queries and doubts over the phone and in store meetings. -Helped maintain and pull teams through times of stress and difficulty. -Played a vital role in the market surveys for the company February 2009 - May 2010

INTERESTS Running, Guitar, MMA, Soccer, Basketball, Cooking, Watching movies, and NFL football season.