Sei sulla pagina 1di 11

EFFECTIVE COMMUNICATION SKILLS

S U B T ITLE

What is meant by Communication ?

COMMUNICATION (FROM LATIN COMMNICRE , MEANING "TO SHARE") IS THE ACTIVITY OF CONVEYING INFORMATION THROUGH THE EXCHANGE OF THOUGHTS, MESSAGES, OR INFORMATION, AS BY SPEECH, VISUALS, SIGNALS, WRITING, OR BEHAVIOR. IT IS THE MEANINGFUL EXCHANGE OF INFORMATION BETWEEN TWO OR MORE LIVING CREATURES.

What is Communication Skill ?


THE

ACTIVITY OF CONVEYING INFORMATION THROUGH SPEECH, WRITING OR OTHER BEHAVIOUR. YOUR ABILITY TO CONNECT AND INTERACT WITH PEOPLE .

TYPES OF COMMUNICATION

VERBAL COMMUNICATION
VERBAL COMMUNICATION IS AN ACT OF CONVEYING MESSAGES, IDEAS, OR FEELINGS THROUGH THE USE OF MOUTH. VERBAL COMMUNICATION IS THE MAIN WAY OF COMMUNICATING FACE-TO-FACE. AMONG THE KEY COMPONENTS OF THE VERBAL COMMUNICATION ARE WORDS, SOUND, SPEAKING, AND LANGUAGE.

NON-VERBAL COMMUNICATION
NONVERBAL COMMUNICATION IS THE PROCESS OF COMMUNICATION THROUGH SENDING AND RECEIVING WORDLESS OR VISUAL CUES BETWEEN PEOPLE. IT CAN BE FURTHER CATEGORIZED INTO TWO PARTS: BODY LANGUAGE PARALINGUISTIC FEATURES

EFFECTIVE COMMUNICATION
Effective communication helps us better understand a person or situation and enables us to resolve differences, build trust and respect, and create environments where creative ideas, problem solving, affection, and caring can flourish.

EFFECTIVE COMMUNICATION SKILLS


Listening
Nonverbal communication Managing stress Emotional awareness

Presented By Manjunath Meharwade

Potrebbero piacerti anche