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Monday 9/2/2013 9/9/2013 9/16/2013 9/23/2013 9/30/2013 10/7/2013 10/14/2013 10/21/2013 10/28/2013 11/4/2013 11/11/2013 11/18/2013 11/25/2013 12/2/2013

12/9/2013 27 classes

Labor day - University holiday Project management I In-class simulation game. Case description announced. Facility location Productivity and Lean System I Productivity and Lean System II Case: Pharmacy Service Improvement at CVS, Virginia Mason Medical center Case: University Health Services,Six Sigma at Academic Hospital In-class simulation game University Holiday Scheduling Service Design I Final Project presentation Final Project presentation Midterm II

Assignment due

Last class before drop deadline a Mason Medical center

Assignment 4 due Assignment 5 due

Wednesday 9/4/2013 9/11/2013 9/18/2013 9/25/2013 10/2/2013 10/9/2013 10/16/2013 10/23/2013 10/30/2013 11/6/2013 11/13/2013 11/20/2013 11/27/2013 12/4/2013

Introduction to OM Project Management II Facility layout Process design and improvement In-class simulation game Case: Intermountain Healthcare System, Massachusetts General Hospital: CABG Surgery (A) Case: Dana Faber Cancer Institute, West Coast University Student Health Services Midterm I Quality control Statistical process control Managing capacity and demand Service Design II Final Project presentation Final Project presentation

Project deadlines Last class before add deadline Assignment 1 due Assignment 2 due Assignment 3 due

alth Services

Assignment 6 due

Projects

Midterm cases: Intermountain Healthcare Massachusetts General Hospital: CABG Surgery (A) Pharmacy Service Improvement at CVS (A) Virginia Mason Medical Center Final cases: Dana Farber Cancer Institute Six Sigma at Academic Medical Hospital (A) University Health Services: Walk-In Clinic West Coast University Student Health Services--Primary Care Clinic

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