DAP service manual downloading process for

Service partners in Asia

Mohamed Faruk
Consumer Care
Region - Asia Pacific, Middle East & Africa
Dec 16, 2008
 Landing page of ISSA (Internet Service Solution APMEA)
Step 1:
Go to ISSA landing page located
at ww.issa.ce.philips.com

Step 2:
Click `Service Network support’

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 ISSA  P4S transfer process
Step 3:
In the `Welcome to Service
Network Support page’, enter
your email ID and Password and
click Login.

Note:
If you do not have an Email ID/
Password, pls follow the given
instructions.

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 Service Network Support Landing page
Step 4:
Now you arrive at the
landing page of Service
Network Support.

In the Model number

area, type the CTN
(commercial Type
Number), either in full or
part of.

Chassis number is for

TV products only.

Note:
For Philips Users only: If
you do not see this
page, pls clear all the
cookies and restart the
browser.

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 Choose your product

Step 5:
Since we type RQ1050,
all versions of that
model are listed here.

Choose the appropriate

version by clicking on
the Product number.

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 Down load Service documents

Step :6
Available service
documents are listed
here .

Click on View button to

start downloading the
manual.

Note:
Under Product Support
sub menu, you will also
find additional
documents which are
meant for end users
(made available via
internet ) at..
www.philips.com/support

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