Acronis Removing-Manual

written by a desperate Acronis-User 1

Removing Acronis True Image Home Manual

1. Stop all running Acronis backups by hand

2. Stop Acronis Scheduler2 Service in Windows service:


3. Delete in Acronis True Image all Acronis Backups and Tasks by hand

4. Delete Acronis Secure Zone if available

5. Uninstall Acronis True Image normal by Windows Installer
- During uninstall, tick all boxes (for deleting):


Acronis Removing-Manual


written by a desperate Acronis-User 2
6. Delete the Acronis True Image Home Folder in your directory:


7. Delete all existing noneffective shortcuts Acronis, e.g.:
X:\Program Files\Acronis\TrueImageHome\TrueImageLauncher.exe

8. Boot your system

9. Turn off your Antivirusprotection & Firewall

10. Run Acronis CleanUp-Utility
http://kb.acronis.com/content/26545

11. Boot your system

12. Show in Windows Device-Manager all hidden devices. If there is an Acronis-Device (e.g. Acronis Backup
Archive Explorer) you have to delete some strings there (only strings!).
Read instructions: http://kb.acronis.com/content/1622
Acronis Removing-Manual


written by a desperate Acronis-User 3


13. Delete, .sys-files if available:
- fltsrv
- snapman
- tdrpman
- timounter
- vididr
- vsfltXX.sys file in (XX = a number depending on your build the number may be 58 or 61)
in
C:\Windows\System32\drivers\vsflt61.sys

14. Delete, if available all Acronis Run-Entries in the Windows Registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run


15. Delete, if available timounter & tifsfilter-services:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\services
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services

Acronis Removing-Manual


written by a desperate Acronis-User 4
16. Delete, if available timounter, snapman, tdrpman, vidsfltXX strings in UpperFilters &
LowerFilters (XX = a number depending on your build the number may be 58 or 61) in:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-
08002BE10318}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{71A27CDD-812A-11D0-BEC7-
08002BE2092F}



17. Delete, if available:
- fltsrv
- snapman
- tdrpman
- timounter
- vididr
- vidsfltXX (XX = a number depending on your build the number may be 58 or 61)

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\services
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services

18. Delete all Acronis & TrueImage entries:
HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache

Here is vidsfltXX -> Delete this string
Acronis Removing-Manual


written by a desperate Acronis-User 5
19. Delete vsscomproxy64.dll:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5290FF09-E066-4E27-8663-
4F4AB8211397}\InProcServer32

20. Delete Acronis Secure Zone entry:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C539A15B-3AF9-4c92-B771-50CB78F5C751}

21. Delete Acronis entries:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders

22. Checks, before booting!:

- IMPORTANT: Before boot, check again Point 16 & 17 if all these entries are removed!!!!
- If you have e.g. DriverView Software in use: (http://www.nirsoft.net/utils/driverview.html)
check if no mentioned entry (Point 16 & 17) is showed in the driver list. If DriverView is showing some
of these entries, its OK when it looks like in the picture below (File Type must be Unknown! If File
Type is not Unknown or all other fields are filled, dont boot, otherwise you will get a Bluescreen!
Check again Point 13!


23. Boot
If you did not get an BSOD (0x7): congratulations! - Your System is now Acronis Free!

(To check: In Driverview there must be no entry of any Acronis-component.)