INNOVATOR SERVICE BULLETIN

TS Innovator Program *Product: 700i - 770, 242-252, 7665, 7765, 550-560

the part is needed to repair an inoperative machine (when it would be appropriate to utilize the emergency order system).

*Date: September 2012

NHA: ROS Assemblies

*Subject: Dirty ROS Lenses

*Benefit: Reduce Service parts expenses

*Eureka Tip #: 655N00430 Tip Info: 1252051 700, 700i, 770 Digital Color Press Tech Eureka source 1252052 DocuColor 250f Tech Eureka source 1252053 WorkCentre 7655, 7665, 7675 Tech Eureka source 1252054 WorkCentre 7755, 7765, 7775 Tech Eureka source 1252056 Color 550, 560 Printer Family Tech Eureka source

Reduce IDR expenses Improve Customer Satisfaction

*Problem: Image Quality Issues. ROS Lenses get dirty. Cleaning requires removing and replacing the entire ROS Assy which is very labor intensive.

*Chain(s): 06

*Solution: Order the Innovators Tool ROS Lens Cleaning Brush 655N00430. The Brush can be used to clean the ROS lens quickly with the ROS Assy in place in the machine.

*Repair Location Recommendation On Site

Field Instructions: Attached to Eureka tips

*New Part Number: 655N00430

This part is now available at the Regional Distribution Centers. Please order this part through FIMS (Field Inventory Management System) unless Responsible Manager: Mike Lodato USSG Innovators Intelnet: 8*227-3065 E-Mail: Michael.Lodato@xerox.com Page 1 of 1