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  • Ops - Client Coordinator

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    raj_ravi001
    6 visualizzazioni2 pagine
    Client Coordinator runs many of the processes related to the administration and front desk management at the clinic. Meets clients for explaining services, takes calls and appointments Handles billing at the front desk Handles and reconciles sales cash and petty cash Maintains clinic specific reports Responsible for achieving share of the sales revenue and Service Quality targets of clinic.

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    Ops - Client Coordinator (2)

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    Client Coordinator runs many of the processes related to the administration and front desk management at the clinic. Meets clients for explaining services, takes calls and appointments Handles billing at the front desk Handles and reconciles sales cash and petty cash Maintains clinic specific reports Responsible for achieving share of the sales revenue and Service Quality targets of clinic.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Scarica in formato DOC, PDF, TXT o leggi online su Scribd
    Segnala contenuti inappropriati
    6 visualizzazioni2 pagine

    Ops - Client Coordinator

    Caricato da

    raj_ravi001
    Client Coordinator runs many of the processes related to the administration and front desk management at the clinic. Meets clients for explaining services, takes calls and appointments Handles billing at the front desk Handles and reconciles sales cash and petty cash Maintains clinic specific reports Responsible for achieving share of the sales revenue and Service Quality targets of clinic.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Scarica in formato DOC, PDF, TXT o leggi online su Scribd
    Segnala contenuti inappropriati
    di 2

    Job Description

    Job Title: Division: Reports to: CLIENT COORDINATOR OPERATIONS CLINIC MANAGER Location: Grade: Direct Reportees: KAYA SKIN CLINICS FRONTLINE NONE

    Job purpose: Client Coordinator runs many of the processes related to the administration & front desk management at the clinic.

    Primary responsibilities: 1. 2. 3. 4. 5. 6. 7. 8. 9. Interfaces with Clients at the front end of the clinic. Meets clients for explaining services, takes calls and appointments Handles billing at the front desk Handles & reconciles sales cash & petty cash Maintains clinic specific reports Responsible for achieving share of the Sales revenue & Service Quality targets of clinic Rostering of team schedules Inventory & Stock management Out calling to promote new schemes/ offers

    Behavioral competencies: Leadership Communication Influence Presentation Team work Creativity B: Basic I: Intermediate E: Expert

    Elementary understanding & familiarity Solid understanding and ability to apply knowledge in most areas Advisory Expert in subject knowledge

    Functional/ Technical competencies:

    Pleasing Personality & Good communication skills Service Orientation

    Computer savvy ability to use Excel & WORD Ability to multi task

    Relationships Internal Clinic Manager Dermatologist Skin Practitioners Area Manager Clients External

    Qualification: Experience: Special/Any other requirements:

    Graduate. 2 to 4+ years in front desk management, sales, administration, GRE, Customer Service/ Customer Loyalty, Educational counseling, Training Academy coordinators. Must have a pleasing personality and be presentable & pleasant. Skin should be good without any pimples, acne, scars or pigmentation.

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