Sei sulla pagina 1di 1

DECLARATION BY THE SCHOLAR

I hereby declare that the work reported in the Ph.D. thesis entitled Employee Attrition and

Retention: Exploring the Dimensions in the urban centric BPO Industry


submitted at Jaypee Institute of Information Technology University, Noida,

India, is an authentic record of my work carried out under the supervision of Dr. Aayushi Gupta. I have not submitted this work elsewhere for any other degree or diploma.

Santoshi Sengupta Department of Professional Development Jaypee Institute of Information Technology University, Noida, India August 6th 2010