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Bilal Hamid

BBE / 537

Listening in Interpersonal Communication


Being able to listen and absorb information is a core skill in a range of interpersonal and educational situations it assumes that you are trying to understand messages and have respect for the speaker.

Are you listening, are your really listening?


We will become good listeners only when we can acknowledge that we have a lot to learn in our lives.

Corporate Listening
A manager who was curious about how much time he spent listening asked his secretary to keep track of the time he spent on the telephone listening.

Effective Listening Requires Training

Many companies have added courses in listening skills to their regular training programs.

BLOCKS TO EFFECTIVE LISTENING


COMPARING MIND READING REHEARSING FILTERING IDENTIFYING PLACATING

Conclusion and Suggestions


Stop talking. Listen quietly until the speakers message is complete. Expend the energy needed to give the speaker the benefit of your attention Judge the content of the message, not the speakers delivery style. Listen between the lines and beyond the words: Listen for the speakers feelings as well as facts.

Thank you for your Listening

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