Business communication

Hummayoun nasir Iqra khan Sadaf sardar presented to: m.hussain

Crisis Management

What is crisis?
Is any unstable and dangerous social situation Events of an extraordinary nature For better or for worse

Types
Natural disaster Technological crisis Confrontation crisis Crisis of leadership Crisis of management misconduct Crisis communication

Our chosen crisis

Crisis communication Whether big or small, no organization should be without a crisis communications plan how company will communicate with the media during and after the crisis

Steps:
The crisis plan itself. The crisis communications plan. Mostly crises never get reported in the press. Crisis may be significant enough that it is both newsworthy and gets attention in the press.

Recommendations
Express genuine empathy Own the message quickly Commit to full transparency Put a face on the industry Train the industry's spokespeople

My message to students