Sei sulla pagina 1di 60

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

CAPSTONE PROJECT (PART II) MGT 738 REPORT

Consumer Perception Towards Surrogate Advertisement


(Project Term February-April, 2013)
Submitted by: Amrish Kumar Das (11112394) Divya Sehgal Kashtina Manpreet Kaur (11112997) (11113050) (11111768)

Vishwadeep Singh (11114477 )

Under the Guidance of


Mr. Himanshu Sood (16655)

DEPARTMENT OF MANAGEMENT LOVELY PROFESSIONAL UNIVERSITY JALANDHAR NEW DELHI GT ROAD PHAGWARA PUNJAB

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

CAPSTONE PROJECT (PART II) MGT 738 REPORT

Consumer Perception Towards Surrogate Advertisement


(Project Term February-April, 2013)
Submitted by: Amrish Kumar Das (11112394) Divya Sehgal (11112997) Kashtina (11113050) Manpreet Kaur (11111768) Vishwadeep Singh (11114477 )

Under the Guidance of


Mr. Himanshu Sood (16655)

DEPARTMENT OF MANAGEMENT LOVELY PROFESSIONAL UNIVERSITY JALANDHAR NEW DELHI GT ROAD PHAGWARA PUNJAB

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

TO WHOME IT MAY CONCERN

This is to certify that the project report titled CONSUMER PERCEPTION TOWARD SURROGATED ADVERTISMENT carried out by AMRISH KUMAR DAS, MANPREET KAUR, KASHTINA, VISHWADEEP KUMAR, DIVYA SEHGAL a has been accomplished under my guidance & supervision as a duly registered MBA student of the Lovely Professional University, Phagwara. This project is being submitted by him/her in the partial fulfilment of the requirements for the award of the Master of Business Administration from Lovely Professional University.

Her dissertation represents his original work and is worthy of consideration for the award of the degree of Master of Business Administration.

___________________________________ (Name & Signature of the Faculty Advisor) Date:

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

DECLARATION

This is to certify that we are the student of department of Management, studying in MBA(4th Semester), have undergoing research project on title Consumer perception towards surrogate advertisement for partial fulfilment of degree of Master of Business Administration to Lovely professional University, Phagwara(Punjab). We solemnly declare that the work done by us is original and no copy of it has been submitted to any other university for award of any other degree/fellowship.

Name Amrish Kumar Das Divya Sehgal Kashtina Manpreet Kaur Vishwadeep Singh

Registration Number (11112394) (11112997) (11113050) (11111768) (11114477)

Specialization:Marketing Section: Q1R06

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

ACKNOWLEDGEMENT
Appreciation can make a day, even change a life. Your willingness to put it into words is all that is necessary. The joy of ingenuity!!!! This is doubtlessly what this project is about. Before getting to brass track of things we would like to add a heartfelt word for the people who have helped us in bringing out the creativeness of this project. To commerce with things we would like to take this opportunity and humbly thank to Lovely Professional University, Phagwara, for being appreciative enough by giving us an opportunity to undertake this project. We express our sincere gratitude to our faculty guide Mr. Himanshu Sood for her valuable guidance, continuous support and cooperation throughout our project, without which the present work would not have been possible. We would also like to extend my deep regards towards all the faculty members of Lovely Professional University, Punjab for helping me to complete my project successfully. We are always beholden to our God, for always being with us and showing us the right ways, our family members, our loved ones for consistently help us with encouragement and criticism throughout the project work. Everything cant be mentioned but nothing is forgotten. Amrish Kumar Das (11112394) Divya Sehgal (11112997) Kashtina (11113050) Manpreet Kaur (11111768) Vishwadeep Singh (11114477 ) LPU, PUNJAB

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

EXECUTIVE SUMMARY

The literal meaning of Surrogate advertising' is duplicating the brand image of one product extensively to promote another product of the same brand. Advertisement, as a popular medium of paid communication has drawn public ire time and again for moving away from the truth and the consumers right to know' to providing false images. The masked creative leave it to the consumers to read between the lines.

Surrogate advertising is done when the original product is not allowed to advertise itself on mass media. In India, alcohol brands are not allowed to give advertisements on television, so alcohol marketing firms use surrogate products like mineral water, soda, juice to hit consumers with the brand name. The brand name of the alcohol product is the same as the surrogate product.

Indian laws do not allow alcohol and alcohol companies to advertise, but a few of these advertisers have extended their brands to other categories purely in an attempt to advertise. Surrogate advertising happens when the brand extension is seen as a guide for a product that is almost non-existent in commercial terms.

Product advertising for liquor and cigarette companies is banned in the country since 1995 by Cable Television Network (regulation) act. This ban is now likely to be extended to advertising of extended brands. The very purpose of banning liquor advertisement is defeated by surrogated advertising.

In India, the trend of surrogated advertisement gathered momentum with the Cable TV Network Regulation Act, which prohibits alcohol and liquor advertisement on TV channels.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

Due to the ban, liquor companies focused more on promotions for brand building. The ban on advertising of alcohol beverage products has severely handicapped communication with consumers. Companies with liquor brand are not advertising liquor product; instead they have extended the equity of their brand into other fields. However as the TV was the most effective medium of advertising, surrogated advertising on TV became popular. In the mean time, some producers entered new segments under the liquor brand or advertised these products under liquor brand. The surrogated advertisement from liquor companies intensified further through sponsorship advertisements from liquor companies intensified further attracting youth. In late 2001, the broadcasters began arising socially responsible advertisement sponsored by liquor companies. By early 2002, surrogated advertisement of liquor brands had intensified like never before on satellite TV channels. Keeping this thing in mind I decided to conduct a research to find out whether really this surrogated ad helps to recall the original brand. Survey was done comprising of 103 respondents of different age group, different educational level and different class of society. From the research we come to know that most influenced factor to consume alcohol is peer pressure and advertisement. People whose income is below Rs 10000 spend more on consuming alcohol. There are other factor which influence the consumption that are occasion, work pressure, liquidation of contract, discounts and marketing factors. Questionnaire was asked to fill by them, and data analysis was done with the help of SPSS package, finding has been giving in the report.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

TABLE OF CONTENTS
TITLE PAGE. i TO WHOME IT MAY CONCERN .ii DECLARATION.. iii ACKNOWLEDGEMENT.iv EXECUTIVE SUMMARY... v TABLE OF CONTENTS .vii LIST OF TABLES AND FIGURES. x

Page No. Chapter 1: Introduction ..............................................................................................1 1.1 Surrogate Advertisements .....3 1.2 Surrogated advertisement promoted by liquor companies...5 1.3 The Corporate Standpoint....6 1.4 Surrogate Advertising: Emerging Trend..7 1.5 Consumer Psychographics and Surrogate Advertising....9 1.6 Impact of surrogated advertisement on children.10 1.7 Issues for concern11 1.8 Consumer reaction toward surrogated advertisement.11 Chapter 2: Legislative Measures .......13 2.1 Legislative Measures..14 2.2 Advertising Standard Council of India (ASCI) code....15 Chapter 3 : Literature Review .......20 3.1 Introduction.............................................................................................................21 Chapter 4 : Objectives and Need of Study ...24 4.1 Objective of study...25

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

Page No. 4.2 Need of the study25 Chapter 5 : Research Methodology ..26 5.1 Nature of the Research Design ...27 5.2 Data Collection...27 5.2.1 Primary Data ...27 5.2.2 Secondary Data27 5.3 Sampling Method27 5.4 Sample Type ......27 5.5 Sample Size27 5.6 Sample Area..27 5.7 Tools Uses for Analysis ...27 Chapter 6: Data Analysis ....28 6.1 Factor Analysis Results 29 6.1.1 KMO and Bartlett's Test29 6.1.2 Total Variance Explained..30 6.1.3 Component Matrix.....31 6.1.4 Rotated Component Matrix...32 6.1.4.1 Analysis on Rotated component Matrix.....32 6.2 Analysis on the questionnaire.....34 6.2.1 Consumer consumption patter on following factors...34 6.2.1.1 Consumption in six months.34 6.2.1.2 Consumption rate in month 35

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

Page No.

6.2.1.3 Timing preferred for consumption...35 6.2.2 Parameter influence to buy alcoholic product.36 6.2.2.1 Due to monthly income....36 6.2.2.2 Money spend on alcoholic product .36 6.2.2.3 Influence due to watching surrogated ads in day37 6.2.2.4 Influencer to buy alcoholic product37 6.2.3 Consumers perception toward legislative measure on surrogate38 6.2.3.1 Perception on necessity of advertisement38 6.2.3.2 Tax and other legal barrier on alcoholic products38 6.2.3.3 Opinion about banning.39 6.3 Findings......40

Chapter 7: Conclusion & Suggestions..41 7.1 Conclusion.42 7.2 Suggestions....43 7.3 Limitations of the study44 8. References/Bibliography.45 Annexure47 Annexure A: Sample of Questionnaire .48

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

LIST OF TABLES ....Page No: Table 1.1: Companies following surrogated advertisement...................4 Table 6.1.1: KMO and Bartletts Test.29 Table6.1.2:TotalVariance explained...30 Table 6.1.3: Component Matrix..31 Table 6.1.4: Rotated Component Matrix.32

LIST OF FIGURES. ...Page No: Figure 1.4: Surrogated ads. :Print advertisements ..8 Figure 1.8: Consumer attraction created by surrogated advertisement..12 Figure 2.2(a): Kingfisher brand promotional advertisement.17 Figure 2.2(b): Brand promotional advertisement by different groups..18 Figure 6.1.2: Scree plot showing factors variables...31 Figure 6.2.1.1:Consumption in six months .34 Figure 6.2.1.2:Consumption rate in month.35 Figure 6.2.1.3: Timing preferred for consumption.35 Figure 6.2.2.1:Monthly Income..36 Figure 6.2.2.2: Money spend on alcoholic product..36 Figure 6.2.2.3:Influence due to watching surrogated advertisements in day..37 Figure 6.2.2.4: Influencer to buy alcoholic product.37 Figure 6.2.3.1 Perception on necessity of advertisement.38 Figure 6.2.3.3: Opinion about banning.39

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

Chapter 1 Introduction to Surrogate Advertisements

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

Introduction
Advertisements have a strong influence in our life. We like them because they provide information and create awareness about the market. Our decisions whether to buy a product or not, is often completely influenced by the promotional activities of the companies concerned. Therefore, due to the widespread adverse impact that advertisements of unhealthy products like alcohol, liquor can cause, Indian government has always endeavored to curb or at least restrict rampant advertisements of such products by appropriate legislations, orders and directives.

Product advertising for liquor and cigarette companies is banned in the country since 1995 by Cable Television Network (regulation) Act. According to rule 7(2) of the act, no broadcaster is permission to show advertisement which promotes directly and indirectly promotion, sale or consumption of cigarettes, alcohol products, wine, alcohol and liquor or other intoxicants, infant milk substitution, feeding bottle or infant food. This ban is now likely to be extended to advertising of extended brands.

In June 2002, the Indian Information and Broadcasting (I&B) Ministry served notices to leading television broadcasters to ban the telecast of two surrogates ads of liquor brands McDowell No. 1 and Gilbeys Green Label. The Ministry also put some other brands --Smirnoff Vodka, Haywards 5000, Royal Challenge Whiskey and kingfisher beer on a watch list. The surrogates used by these advertisements ranged from audiocassettes, CDs, perfumes to golf accessories and mineral water.

A market survey in 2001 revealed that advertising has a direct influence on the consumption habits of 431 million people in India and an indirect impact on 275 million aspirants from the lower income group. Considering this and realizing that nearly 50 percent of the television owners have access to cable channels, there is no doubt that the hidden call for alcohol consumption behind the surrogates advertisements is not escaping the eyes of viewers in the worlds fourth highest liquor-consuming country. The very purpose of banning liquor advertisements is defeated by surrogate advertising.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

1.1 Surrogate Advertisements: A surrogate advertisement is one in which a different product is promoted using an already established brand name. Such advertisements or sponsorships help in contribute to brand recall. The different product shown in the advertisement is called the Surrogate. It could either resemble the original product or could be different product altogether, but using the established brand of the original product. The sponsoring of sports/ cultural/ leisure events and activities also falls under the purview of surrogate advertising.

Surrogate advertising is advertising which embeds a brand or product message inside an advertisement which is ostensibly for another brand or product. Surrogate advertising is prominently seen in cases where advertising a particular product is banned by law. Advertisement for products like cigarettes or alcohol which are injurious to heath are prohibited by law in several countries and hence these companies have to come up with several other products that might have the same brand name and indirectly remind people of the cigarettes or beer bottles of the same brand. Common examples include Fosters and Kingfisher beer brands, which are often seen to promote their brand with the help of surrogate advertising.

Brands perhaps are the most valuable assets an Organization can have. Brands create an image for themselves through the constant attention and nurture given to them by the organization. Over a period of time some of the brands become the bread winners for the organizations. In case of profit organizations to call them bread winners is not enough; they need to be called gold winners. Any damage to the reputation of these brands can really change the scenario for the organization.

If the brand is a Corporate brand assuming the role of an umbrella brand the dependence of the organization is hundred percent on the brand as the organization is itself the brand. Since the brands are associated with tangible and intangible benefits, the logo and the trademark, they require a legal watch as well, and need to always stay within the frame work of business regulations and law in many areas like safety to consumer, consumers interest, making claims, any side reactions and information regarding the impact the brand consumption can have. Corporations spend huge sums on the promotion of brands in many ways. One popular and widely practiced method is advertising which is very expensive as it reaches huge numbers.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

Even when an organization spends about five percent of the sales revenue on advertising a brand the amount in absolute terms is substantial. Having nurtured the brand for years if any regulation bans advertising the brand in public interest it can be a serious problem for the brand owner. How to keep the brand in the minds of the consumer becomes a major issue.

It is to be expected that the brand owner will not just surrender but will need to find a creative alternate way to keep reminding the consumer. One such way is to create another product that can be advertised legally and name the product with the same name of the brand that cannot be advertised. These brands have been called surrogate brands because they are growing in the womb of another mother.

We find in the market several such brands, for example mineral waters and sodas carrying the banned alcoholic drink names. Retail outlets are being given the names of cigarette and alcohol products. This is done by the owners of the brands to make sure that the consumer recollects the brand that could not be advertised and develops an urge to consume the brand. Governments are worried about this practice as there is a possibility that the very mention of the name may raise the urge with in an individual to consume an alcoholic product or a alcohol product which is not in the interest of the public health policy. So, often Governments get into a dilemma on how to deal with such products.

Companies following surrogated advertisement:


Legitimate business Mc Dowells Walt whisky RadicoKhaitans 8pm whisky Haywards 500 beer Derby special Bacardi liquor Bagpiper liquor Four square cigarettes Kingfishers beer Smirnoff vodka Surrogated advertisement Mc Dowells soda/water Radicokhaitans water Haywards soda/water Derby special soda Bacardi blast cds and cassettes Bagpiper soda and cassettes Four square white water rafting Kingfisher bottled drinking water Smirnoff cds and cassettes

Table 1.1: Companies following surrogated advertisement.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

1.2 Surrogated advertisement promoted by liquor companies: The liquor industry is a prominent player in this game. Few surrogate advertisements shown in print, electronic and outdoor media are - Bagpiper soda and cassettes & CDs, Haywards soda, Derby special soda, Gilbeys green aqua, Royal Challenge golf accessories and mineral water, Kingfisher mineral water, White Mischief holidays, Smirnoff cassettes & CDs, Imperial Blue cassettes & CDs, Teacher's achievement awards etc. These products bear exactly the same name and logo, which we had seen earlier in liquor advertisements. It was little surprising to know that liquor giants like McDowell's and Seagram's have entered into new segments like cassettes &CDs, mineral water, sports accessories etc. Later it was found that the basic aim of these surrogate advertisements was to promote their liquor brands like beer, wine, vodka etc. This brand extension is an act of bypassing the advertisement ban. A similar trend is followed by companies making Cigarettes, Pan Masala and Gutkha. Few examples of surrogate advertisements in this category are - Red & White bravery awards, Wills lifestyle, Four Square white water rafting, Manikchand awards etc. Though a ban has been imposed on advertisements endorsing alcohol products, this industry has resorted to surrogate advertising a few years ago. The Health Ministry has recently implemented the alcohol control legislation which will imply a complete ban on advertisements and all direct & indirect promotional campaigns for alcohol products. In 2001, Indian Alcohol Company (ITC) had voluntary withdrawn the Wills Sports sponsorship of the Indian cricket team when the Government had first proposed a ban on advertising through legislation.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

1.3 The Corporate Standpoint: The industry segment has its own standpoint in defense. The liquor lobby claims that everything is in accordance to the Government regulations. "If a brand has equity, why shouldn't it be allowed to advertise? Also, brand extension is an industry practice adopted by different product categories, "comments Alok Gupta of UB group.When we advertise our products, we follow all the guidelines," declares president, sales & marketing, Radico Khaitan. They clarify that they have stopped showing liquor advertisements and they are free to use the brand name for any other products. Even the Confederation of Indian Alcoholic Beverages Companies (CIABC) advertising code maintains that advertisement of products (real brand extensions) by the liquor industry must be allowed. From a layman's point of view, their claims seem to be justified. But this is a clear example of taking advantage of the loopholes. There is a point to ponder. When they have stopped showing liquor advertisements, why the same brand name and logo is used to promote products like cassettes& CDs or mineral water? They could have assigned different brand names. It seems they have a hidden agenda of highlighting the liquor or alcohol brand. A similar tussle over the issue of surrogate advertisements in politics was raised in April 2004 on the eve of Lok Sabha elections. Complaints of slanderous and offensive advertisements were raised by two major political parties - BJP and Congress against each other. The issue became so serious that the Supreme Court had to interfere in this affair. Finally on 13 April 2004, the Court gave a verdict to curb smear advertisements on electronic media. By appointing Election Commission as referee, the court has tried to put an end to surrogate advertising in politics. According to the Cable Act under the ministry of information and broadcasting,- "no broadcaster is permitted to show an advertisement which promotes directly or indirectly, sale or consumption of cigarettes, alcohol products, wine, alcohol, liquor or other intoxicants" Now a new clause has been added under the act stating that "any advertisement for a product that uses a brand name which is also used for cigarette, alcohol product, wine, alcohol, liquor or any other intoxicant will not be permitted". Finally, in April 2005, the ministry resorted to a ban on surrogate advertisements of liquor and alcohol products on television. After this directive, the surrogate advertisements are seldom shown on television. Now the companies will have to reframe their policies. But who will take care of print and outdoor media is not certain. According to ASCI (Advertising Standards Council of India), surrogate advertisements are harmful. Now it will be up to the ASCI to take up the matter with the respective companies.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

1.4 Surrogate Advertising: Emerging Trend A recent series of hoardings led me to delve into a very unique trend specific to Indian advertising Surrogate advertising a trend which is fast catching up and has suddenly attracted a lot of innovative and creative brains around the country. Reason, on one hand, the govt cannot allow public advertising of liquor companies. But ironically, liquor and cigarette sales are the biggest revenue generators in terms of taxes and duties on the so items. Thats why an overt acceptance of the marketing in these sectors is not legally acceptable. This has led to one of the biggest ironies of the country Sales of these items are not banned, yet advertising on the same has strictly been prohibited! Talking about the market size and the different segments would not be pertinent to the discussion (for the records, it is more than 100 million cases in India!). But what is the significance of this trend vis--vis the entry points for new players and sustainability of existing ones? Multinationals which would like to explore the Indian markets find the double-faced attitude of the government as an impediment to their ventures. Since no policy has been formalized in this regard, foreign companies continue to be sceptical about their entry.

Domestically, it has led to innovative ways and methods of spending on different media for Advertising from the companies, where companies do more of a brand building exercise than direct advertising. Be it promotions for brand building, or sponsoring events that can be mapped with the showbiz and glamour of the brand, advertisers dont leave many avenues to enhance their visibility. The rule says Advertisements which lead to sale, consumption and promotion of liquor should not be allowed. So, in Surrogate Marketing, a product which is different from the main product is advertised, and has the same brand name as the main product. The product is called as surrogate and advertising through this channel is called Surrogate Advertising!

It may include CDs, water, clothing, Apple juice, fashion accessories, sports goods or even events sponsoring! These gimmicks, in turn, help the consumers build a strong equity of the parent brand, and with the enhanced visibility, the equity of the brand would definitely become higher! Liquor companies were forced to look at innovative ways of building their brands. With an objective of enhancing brand recall, companies either engage into surrogate advertising or displaying socially responsible messages. Again, out of the two viable options for Advertising, Surrogate Advertising has been surrounded by controversies and legalities for a long time. There is no clear policy from the government for obvious reasons

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

and companies do not want to risk their investments on Ads, which might not be screened after a while. So, a safer choice available where companies can exercise their grey cells is advertising socially responsible messages. Take a look at these billboards which I noticed on a private flyover a few days back. There is also another print ad in continuation with the Johnnie Walker billboard.

Figure 1.4: Surrogated ads. :Print advertisements

Must say, this is one of the best elements of innovation that I have seen so far. Though it would be too premature to attribute this to the industry per se, it has become imperative for the companies to change their line of thought completely, to work around the system. What are the other practices companies are looking at?

(a) Companies are getting involved in Sponsorships of events and have launched theirown awards for bravery or lifetime achievements.

(b) Internet advertising has become a lucrative area which has so far not been delved into. The medium holds a lot of potential to enhance visibility, and companies have lately realized that.

(c) Catchy jingles have become the norm of the day to ensure that their brands have a high brand recall.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

(d) With restrictions in other marketing elements in terms of pricing and distribution, companies have ventured into another important element Packaging. Innovative packaging makes their brands stand out of the clutter, and most of the Multinationals are revisiting this element in their brand portfolio. Though the industry is not healthy for the young consumers, some processes and laws need to be formalized and established in the system. Else, innovative workarounds and arm-twisting of laws would be the norm of the day for the entire liquor industry.

1.5 Consumer Psychographics and Surrogate Advertising: 'Surrogate advertising' is one of the emerging ethical issues in advertising in India. This is used as a strategy to advertise products like liquor or alcohol - the advertisement of which otherwise, is banned in our country. It relates to advertising by duplicating the brand image of one product extensively to promote another product of the same brand. When consumers look at these advertisements, they associate these with banned products. Hence, such products are indirectly advertised, and therefore, influence their behaviour. There is no doubt that the hidden call for alcohol consumption behind the surrogate advertisements is not escaping the eyes of viewers of the world's fourth highest liquor consuming country. Hence, surrogate advertising defeats the very purpose of banning liquor advertisements. The central issue of the ethical discussion in the present study is regarding the attitude of targeted consumers towards the practice of surrogate advertising vis--vis their psychographic profile towards advertising in general. The psychographics of the target audience are important to be discussed since they are the final evaluators of advertising. The study concludes that surrogate advertising is not perceived positively by the various sections of the society. Though there were some positive perceptions found for this practice, on the whole, the attitude of most of the targeted consumers, i.e., the respondents were more dominating towards the negative side for the surrogate advertising and they consider it to be an unethical practice. The ethical perception of the targeted consumers affect the acceptability of surrogate advertisements and hence, the attitude of the consumers towards it, with majority of these consumers considering it an immoral and unethical. The implications thus, are left for the advertisers to modify and redesign their advertising strategies in accordance to the consumer psychographics, so that they can find a way out which is more ethical and positive for the society or their target market rather than resorting to surrogate advertising.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

1.6 Impact of surrogated advertisement on children Each day 55,000 children in India start using alcohol, Gutkha the chewable alcohol is aimed at the younger generation of the country. But you may wonder how these companies manage to reach the minds of these children when they are not allowed to advertise these products. After the ban the companies opened their doors to surrogate advertisement, an advertisement has the logo or brand of another company advertised within it. Lets take a look at this report done by a French channel on surrogate advertisements done in India. One of the biggest surrogate advertisement market is the film Industry Bollywood, in 2004 and2005, 89% of all the released movies had smoking scenes in them. Below is a small documentary on smoking in movies, with interesting statistics on the current scenario in India with regards to smoking. According to research done by the Salaam Bombay Foundation, 3260 children between the age of 12 to 17 years from municipal and private schools were asked to fill out a selfadministered questionnaire. Players in liquor industry Kingfisher beer, airlines and mineral water, Royal Challenge golf accessories and mineral water, Bagpiper soda and cassettes & CDs, Haywards soda,, White Mischief holidays, Smirnoff cassettes & CDs, Teacher's achievement awards, Imperial Blue cassettes & CDs etc. Legislative Measures: The Cigarettes & Other Alcohol Products (Prohibition of advertisement and regulation of trade and commerce, production, supply and distribution) Act, 2003:This Act was enacted to implement measures to ensure that effective protection is provided to non-smokers from involuntary exposure to alcohol smoke and to protect children and young people from being addicted to the use of alcohol; It was also considered expedient to prohibit the consumption of cigarettes and other alcohol products which are injurious to health with a view to achieving improvement of public health in general as enjoined by article 47 of the Constitution; Section 3(a) of the said act defines advertisement as including: any visible representation by way of notice, circular, label, wrapper or other document and also includes any announcement made orally or by any means of producing or transmitting light, sound, smoke or gas.

Interpretation: Surrogate advertisements clearly come under the definition as it involves making the alcohol labels clearly visible to people through other products by the same name. Moreover the public is always reminded orally of the alcohols brand name through the advertisements of such other products. So such advertisements are liable to be a subject matter of this Act and therefore subject to its restrictions. Section 5(1) of the Act states: No

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

person engaged in, or purported to be engaged in the production, supply or distribution of cigarettes or any other alcohol products shall advertise and no person having control over a medium shall cause to be advertised cigarettes or any other alcohol products through that medium and no person shall take part in any advertisement which directly or indirectly suggests or promotes the use or consumption of cigarettes or any other alcohol products. Section 5(3) of the Act states: No person, shall, under a contract or otherwise promote or agree to promote the use or consumption of (a) Cigarettes or any other alcohol product; or (b) Any trade mark or brand name of cigarettes or any other alcohol product in exchange for a sponsorship, gift, prize or scholarship given or agreed to be given by another person. Demerit: This section restricts advertisement, promotion of alcohol products for direct/ indirect pecuniary benefit. It is narrow since it doesnt take within its ambit the scope of promoting alcohol through brand extension and sponsorships.

1.7 Issues for concern: In a significant policy shift, the government has in principle decided to permit non-liquor and non-alcohol advertisements of Kingfisher and Wills brands on TV channels. This is despite the fact that the Cable TV Network Rules, 1994 Rule 7(2) (viii) prohibits direct or indirect consumption, sale or production of cigarettes, alcohol products, wine, alcohol, liquor or other intoxicants. Recently, the Information and broadcasting ministry has assured the people that all surrogate advertisements would soon be barred from appearing in any form of media and stricter measures of surveillance to identify such advertisements would be put in place. Manufacturers further reduce the chances of young people failing to get the message by sponsorship of sports teams and events and music concerts having particular appeal to the young. 1.8 Consumer reaction toward surrogated advertisement: For the Corporation that owns such brands, the worry is not limited to how the regulatory bodies react but how the public, the consumer would react. Any serious ethical protest from consumer side can damage the brand more than what the Government could do as the consumer would dismiss the brand and the related products from his mind set and perhaps develop a negative attitude towards the Organization itself. This can have a domino effect on the other products that come from the same organization.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

Figure 1.8: Consumer attraction created by surrogated advertisement

The strategy of using the brands name on other products that can be advertised seems to be working. It appears that the consumer is liberal and ignores that the name can be given to other products without causing any damage or the consumer is unaware of the history of the brand's name. The products that can be advertised but named after the products considered injurious and harmful to health and banned from advertisements in some countries seem to assume a "transformational" role. That is, they are peace ambassadors and subconsciously mitigate the public hostility towards the other product.

There is no conclusive evidence with empirical data that proves that the strategy serves the purpose of reminding the aware consumer of the banned alcoholic or alcohol or similar products and motivates them to consume it. But common sense tells us that it possibly does.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

Chapter 2 Legislative Measures

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

2.1 Legislative Measures: The Cigarettes & Other Alcohol Products (Prohibition of advertisement and regulation of trade and commerce, production, supply and distribution) Act, 2003: This Act was enacted to implement measures to ensure that effective protection is provided to non-smokers from involuntary exposure to alcohol smoke and to protect children and young people from being addicted to the use of alcohol;

It was also considered expedient to prohibit the consumption of cigarettes and other alcohol products which are injurious to health with a view to achieving improvement of public health in general as enjoined by article 47 of the Constitution; Section 3(a) of the said act defines advertisement as including: any visible representatio n by way of notice, circular, label, wrapper or other document and also includes any announcement made orally or by any means of producing or transmitting light, sound, smoke or gas

Interpretation: Surrogate advertisements clearly come under the definition as it involves making the alcohol labels clearly visible to people through other products by the same name. Moreover the public is always reminded orally of the alcohols brand name through the advertisements of such other products. So such advertisements are liable to be a subject matter of this Act and therefore subject to its restrictions. Section 5(1) of the Act states: No person engaged in, or purported to be engaged in the production, supply or distribution of cigarettes or any other alcohol products shall advertise and no person having control over a medium shall cause to be advertised cigarettes or any other alcohol products through that medium and no person shall take part in any advertisement which directly or indirectly suggests or promotes the use or consumption of cigarettes or any other alcohol products. Section 5(3) of the Act states: No person, shall, under a contract or otherwise promote or agree to promote the use or consumption of (a) Cigarettes or any other alcohol product; or

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

(b) Any trade mark or brand name of cigarettes or any other alcohol product in exchange for a sponsorship, gift, prize or scholarship given or agreed to be given by another person.

Demerit: This section restricts advertisement, promotion of alcohol products for direct/ indirect pecuniary benefit. It is narrow since it doesnt take within its ambit the scope of promoting alcohol through brand extension and sponsorships.

The Ministry of Health and Family Welfare made certain amendments to the above act in 2005, stating that the word indirect advertisement mentioned in Section 5(1) would mean: The use of a name or brand of alcohol products for marketing, promotion or advertising other goods, services and events; The marketing of alcohol products with the aid of a brand name or trademark which is known as, or in use as, a name or brand for other goods and service; The use of particular colors and layout and/or presentation those are associated with particular alcohol products; and The use of alcohol products and smoking situations when advertising other goods and services. Merit: Its a comprehensive definition and the amendment has taken care of the legal lacuna pointed out above. 2.2 Advertising Standard Council of India (ASCI) code: ASCI are a voluntary self-regulation council, registered as a not-for-profit Company under section 25 of the Indian Company Act. Its formed to safeguard against the indiscriminate use of advertising for the promotion of products which are regarded as hazardous to society or to individuals to a degree or of a type which is unacceptable to society at large. Section 6 of the said code states: Advertisements for products whose advertising is prohibited or restricted by law or by this code must not circumvent such restrictions by purporting to be advertisements for other products the advertising of which is not prohibited or restricted by law or by this code. In judging whether or not any particular advertisement is an indirect advertisement for product whose advertising is restricted or prohibited, due attention shall be paid to the following:

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

(a) Visual content of the advertisement must depict only the product being advertised and not the prohibited or restricted product in any form or manner. (b) The advertisement must not make any direct or indirect reference to the prohibited or restricted products. (c) The advertisement must not create any nuances or phrases promoting prohibited products.

Interpretation: It specifically prohibits surrogate advertising and lays down guidelines which qualifies it to be so, namely Whether the legal product under a alcohol brand, sought to be advertised, has been produced in reasonable quantities or not. Whether in the disputed advertisement, there are any direct/indirect clues to th e promotion of the restricted product i.e. alcohol or not.

The Prohibition of Publication or Telecast of Vulgar, Obscene and Surrogate Advertisements and Re-mix songs by Print and Electronic Media Bill, 2004: Though the bill hasnt yet seen the light of the day, the broad framework has been laid down by the legislature and given to the executive to frame the details under delegated legislation. It was initiated to provide for total ban on the publication of surrogate advertisements showing substitutes of products, particularly of liquor and alcohol products by magazines, newspapers, etc. and telecasting of surrogate advertisements so as to protect the Indian culture and values. For the first time, a legal definition of surrogate advertisements has been attempted through Section 2(d), which states: an advertisement which shows a substitute product in the guise of the real one which otherwise cannot be legally advertised through the print and electronic media. Section 3 prohibits the publication by print media and telecasting of surrogate advertisements and provides that violators of the said provisions shall be punished accordingly.

Issues for concern: In a significant policy shift, the government has in principle decided to permit non-liquor and non-alcohol advertisements of Kingfisher and Wills brands on TV channels. This is despite the fact that the Cable TV Network Rules, 1994 Rule 7(2) (viii) prohibits direct or

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

indirect consumption, sale or production of cigarettes, alcohol products, wine, alcohol, liquor or other intoxicants. Recently, the Information and broadcasting ministry has assured the people that all surrogate advertisements would soon be barred from appearing in any form of media and stricter measures of surveillance to identify such advertisements would be put in place. Manufacturers further reduce the chances of young people failing to get the message by sponsorship of sports teams and events and music concerts having particular appeal to the young.

EXAMPLE: Kingfisher is also the brand-name of an Indian alcohol (beer). Kingfisher alcohol existed long before the Kingfisher airline came into existence. Similarly Indian Alcohol Company's (ITC) had their flagship brand cigarette `Wills' and then opened Wills Lifestyle stores (readymade garments) across India when Indian alcohol control Acts tightened the clamp on alcohol advertising.

Figure 2.2(a): Kingfisher brand promotional advertisement. Another alcohol brand `Royal Challenge' (beer) sponsors a sport-event (Indian Premier League matches) which is broadcasted on Sony television. This time, Sony TV is likely not to screen such programmes since alcohol or alcohol sponsorship of sport events is also banned in India.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

Figure 2.2(b): Brand promotional advertisement by different groups Enforcing such alcohol and alcohol advertisement bans are in extreme interest of the people, public health and the country's welfare. Studies have proven how alcohol and alcohol ads use glamour and lifestyle imagery to promote their products and catch youth's fancy for their capital interests. The deadly health-hazards of alcohol and socio-economic disaster which alcohol spells on families are a reality we deal with in our day-to-day lives.

However advertisement firms are going to lose Rs 250 crore of the revenue, which was earlier coming from alcohol and alcohol ads. They ask: "Why the [alcohol and alcohol advertisement] is clamp not extended to other media, such as sponsored ground events, outdoors, point-of-purchase advertising etc., which will reap our losses?"

The question is indeed very valid. These bans on alcohol and alcohol advertisement should be extended to sponsored ground events, outdoors, point-of-purchase advertising etc as well.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

Actually the Cigarette and other Alcohol Products Act (2003) does extend the ban on alcohol advertising (direct, indirect and surrogate) to sponsored ground events, outdoors, but allows alcohol advertising at the point-of-purchase with conditions: the size of the board is fixed by law and also the content: alcohol advertisements on point-of-sale cannot display any graphic or picture or any brand name, and should only mention the kind of alcohol being sold there with 25% of board area dedicated to health warning (Alcohol causes cancer or Alcohol kills) in local language.

In the year 2000, the government formed a committee headed by the then additional secretary of the Information and broadcasting ministry, which included prominent broadcasters to look into the issue. The committee recommended that products with real production and distribution channels cannot be called surrogate.

However alcohol and alcohol companies have been promoting their products under the garb of non-alcohol or non-alcohol products with same brand names.

Such surrogate advertisement does have a brand recall impact since most of the viewers associate a particular brand with the main product. For example, Royal Challenge is an alcohol for most consumers or potential consumers and not a sport!

On the one side we had the government who wanted to make sure that there were no liquor and alcohol advertisements on the television, and on the other side we had the liquor and alcohol companies who wanted to continue with television as a medium of communication and to achieve the ultimate goal of increase in sales. This battle of interest of both the sides is what fascinates me to choose Surrogate Advertising as a topic for doing my thesis.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

Chapter 3

Literature Review

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

3.1 Introduction
The Literature review is done for enhancing our knowledge and it gives us a specific path by which we can fulfill our objective of the project. It also helps in the solving of our project report in the effective way to achieve our goal. The following are literature reviews related to our capstone project: Strasburg, Donne Stein (1991): Children, adolescents and the media: issues and solutions. Young people view approximately 20000 commercials every year or which nearly 2000 are for beer and wine. For every just say no or know when to say when public service advertisement, teens will view 25 to 50 beer and wine ads. Grube, Wallace (1994): Television beer advertisement and drinking knowledge, belief and intention among school children. In this finding the alcohol advertising may predispose young people to drinking. Young who are more aware of beer advertisement held more favorable beliefs about drinking intended to drink more frequently as adult and had more knowledge of beer brand and slogans. Thun, Peto et al (1997): Alcohol consumption and mortality among middle ages and elderly U.S. adults. In this article the middle aged and elderly population, moderate alcohol consumption slightly reduces overall mortality. The benefit depended in part on age and background cardiovascular risk and was far smaller than the larger increase in risk produced by alcohol. Malley, Bachman et al (1998): Alcohol use among adolescents. This article found that the majority of adolescents under the age of 18 have consumed alcohol, although the minimum legal age is 21. Drinking rate may even have increased in recent years in some age groups. There are some socio demographic sub groups with respect to drinking rates although alcohol consumption generally is lowest among white people. Almost 2/3 of 12th grades who reported consuming alcohol experience at least one alcohol related problem. Most adolescent drink to experience the pleasurable effect of alcohol such as having good time with friends. Gentile, Bloomgren et al (2001): Frogs sell beer. In this research there is a correlation between beer advertising budgets and adolescent drinking. The knowledge about beer brand

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

will create preference and it also influence current behavior and that will create beer brand loyalty and intentions to drink. Greenberg, Lee et al (2001): The marketing of alcohol to college students: the role of low prices and special promotions. The regulation of marketing practices such as sale prices, promotions and advertisements may be important strategies to reduce being drinking and its accompanying problems. Pekins (2002): Surveying the damage: a review of research on consequences of alcohol misuse in college populations. This article show the survey of misuse of alcohol in college population based on survey research conducted during the last two decades. It is found that there is wide range of damage by some student by them self and to others too. Drinking by males compared with of females produces more consequences for self and other that involve public deviance, whereas female drinking contributes equally with males to consequences that are personal and relatively private. Siegel, King et al (2006): Alcohol advertisement in magazines and youth readership: are youth disproportionately exposed? In this article researcher research the relationship between alcohol advertisement in magazines and youth readership, while controlling for a set of magazines and readership variables related to the demand for advertising space. It is found that number of alcohol advertisement in magazines increases significantly with the proportion of youth readership even after controlling for young adult readership. The result indicates that youth are disproportionately exposed to alcohol advertisement and that reducing youth exposure to alcohol ads remains an important public policy concerns. Nelson (2007): How similar are youth and adult alcohol behaviors? Panel results for excise taxes and outlet density. In this research there is linear probability model for drinking prevalence and Bing drinking youth, young adult and adult by using state level estimates. The main results are first, a positive relation exists among youth and adult alcohol behaviors. Second, state to state variation in real beer taxes does not negatively affect youth behavior. Higher outlet densities positively by young and last several government regulatory variables have negative effect on drinking prevalence and most of the sports events does not increase prevalence.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

Truong, Sturm (2007): Alcohol environment and disparities in exposure associated with adolescent drinking in California. In this article alcohol outlet are concentrated in disadvantage neighborhoods and can contribute to adolescents drinking. To reduce underage drinking, environmental interventions need to curb opportunities for youth to obtain alcohol form commercial sources by tightening licenses, enforcing minimum age drinking laws or other measures. Fletcher, Bonell (2008): Detaching youth work to reduce drug and alcohol related harm. In this article current youth approaches that respond to adolescent drug and alcohol use are not working. They call for a shift in policy and practice to embrace detached, street based youth work as a method to reduce the harm and marginalization that drug and alcohol use continues to cause. Science Daily (2008): Alcohol advertisement and adolescence. In this article the advertisement of alcohol, peer pressure and parental influence all are the part of the more consumption by the young. We can see that in the retail markets, TV advertisement, movies and in local market there is exposure of these alcohol shops and advertisement. However there is no particular reason that is that it really influence them or not. Paschal, Grube et al (2009): Alcohol control policies and alcohol consumption by youth: a multinational study. More comprehensive and stringent alcohol control policies, particularly policies affecting alcohol availability and marketing are associated with lower prevalence and frequency of adolescents alcohol consumption and age of first alcohol use. Grossman, Chaloupka et al (2010): Effect of alcohol price policy on youth: a summary of economic research. In this research the main thing which focuses on various taxes and duties paid. The studies find that alcohol use and motor vehicle accident mortality are negatively related to the cost of alcohol. Clearly, these are policy-relevant findings, because price is a policy-manipulable variable. Frequently, the effects of a variety of simulated excise tax hikes exceed those of the uniform minimum legal drinking age of 21 in all states.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

Chapter 4

Objective and Need of study

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

4.1 Objective of study:


To study the legislative measure on surrogate advertisement. To study the impact on youth while watching advertisements of alcoholic product. To study the factor affecting toward consumption of alcoholic product.

4.2 Need of the study


Advertisements have a strong influence in our life. We like them because they provide information and create awareness about the market. Their significance in corporate world cannot be underestimated. But many times, some advertisements are accused of misleading people. When such accusations are proved, some advertisements are scrapped off from media. Such instances have been reported in the advertisements endorsing alcoholic drinks, cigarettes & other alcohol products.

These advertisements were opposed by a major section of the society. Hence the Government had imposed a ban on advertisements of these products in the media in the year 2002. As a reaction to the directive of Government, the liquor & alcohol majors sought other ways of endorsing their products. They have found an alternative path of advertising through which they can keep on reminding their liquor brands to their customers. They have introduced various other products with the same brand name.

The problem occurs when brand extension is carried out in response to the ban on advertisement of one product category. In this case, the companies launch other products with the same brand name for the purpose of reminding their old customers. Heavy advertising is done so that the customers do not forget their liquor & alcohol brands, for which advertisements are banned. The advertisements for such new products are placed under the category of "Surrogate Advertisements". Their only objective is to compensate the losses arising out of the ban on the advertisement of particular products. The research tries to study the ethical issues involved in surrogate advertisement and its effect on brand image. Primary Data for the purpose of research is collected through structured questionnaires. This method is used for collecting data from Advertising Companies & consumers in Nagpur city. The findings of this research will help in understanding the impact of surrogate advertisements on the brand.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

Chapter 5

Research Methodology

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

5. Research Methodology: 5.1 Nature of the Research Design Considering this work as a basic research, this study has followed descriptive research design. An attempt is made in this study to understand how the youth are attracted by these types of surrogate advertisements and due to these surrogate advertisement the industry of alcoholic is booming and also measure the overall impact of these advertisement on the public. Data were collected from the potential youth of the age between 15 to 30 years age groups in the Amritsar and Phagwara region.

5.2 Data Collection: There are two types of data collection i.e. Primary and Secondary data collection. These are:

5.2.1 Primary Data: A questionnaire was designed to collect the primary data. 5.2.2 Secondary Data: Descriptive research Exploratory research

5.3 Sampling Method: A random according to the given specification criteria sampling method and other method will be used to obtain the data from the potential consumers.

5.4 Sample Type: Target audience would comprise ofthose in the age group between 15 and 30 years. Educated, at least know about what advertising is, have seen the surrogate advertisement.

5.5 Sample Size: 103

5.6 Sample Area: Amritsar and Phagwara region.

5.7 Tools Uses for Analysis: SPSS (ANOVA), Analysis using MS Excel, Questionnaire for Primary data collection.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

Chapter 6

Data Analysis

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

6.1 Factor Analysis Results


6.1.1 KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy. Bartlett's Test of Sphericity Approx. Chi-Square df Sig. Table 6.1.1: KMO and Bartletts Test .606 350.918 120 .000

The raw data was factor analyzed using SPSS 16.0 (Green el at, 2000) to summarize the 16 variables into smaller sets of linear composites that preserved most of the information in the original data set. The data was subjected to principal component analysis, a method categorized under the broad area of factor analysis. Regarding the pre-analysis testing for the suitability of the entire sample for factor analysis, the Kaiser-Meyer-Olkin measure of sampling adequacy was 0.606 and the Bartlett's test of sphericity was 350.918 significant at p < 0.001 (Table 1), thus, indicating that the sample was suitable for factor analytic procedures (Hair el al., 2006).

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

6.1.2 Total Variance Explained Extraction Sums of Squared Rotation Sums of Squared Com Initial Eigenvalues pone nt 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Total % of Cumulativ Total 2.797 2.534 1.555 1.360 1.112 1.079 Loadings % of Cumulativ Total 1.994 1.804 1.723 1.692 1.653 1.570 Loadings % of Cumulativ

Variance e % 17.480 33.318 43.034 51.532 58.479 65.224 70.872 75.798 80.560 84.233 87.812 90.941 93.866 96.340 98.399 100.000

Variance e % 17.480 15.837 9.716 8.498 6.947 6.745 17.480 33.318 43.034 51.532 58.479 65.224

Variance e % 12.461 11.277 10.767 10.576 10.334 9.810 12.461 23.738 34.505 45.081 55.414 65.224

2.797 17.480 2.534 15.837 1.555 9.716 1.360 8.498 1.112 6.947 1.079 6.745 .904 .788 .762 .588 .573 .501 .468 .396 .329 .256 5.648 4.926 4.762 3.673 3.580 3.129 2.924 2.474 2.059 1.601

Extraction Method: Principal Component Analysis.

Table6.1.2:TotalVariance explained.

According to the analysis, six factors with Eigen values greater than 1.0 were obtained and these accounted for 65.224% of the total variance. According to above table its showed that the first two factors are more impacting and then next two and last two variables are less in compared with others factors. These six factors are also shown by Scree Plot

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

Figure 6.1.2: Scree plot showing factors variables. Component matrix Six factors which are extracted from the SPSS analysis is also shown by following Component matrix table. 6.1.3 Component Matrixa Component 1 Peer pressure Advertisements work pressure Offers Influence by Cinema Party/Meeting/weddi ng Liquidation contract More relaxing Occasional Tax increment Product bundling Environment Seasonal Ritual factors Mkt factors Discount promotional schemes
a. 6 components extracted.

.729 .618 .590 .582 .431 .697 -.559 .544 .538 -.502 -.453 .406 .414 -.480 -.500 .609 -.515 .565 .486 -.484 .435 -.434 .426 .472

-.466

Extraction Method: Principal Component Analysis.

Table 6.1.3: Component Matrix

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

6.1.4 Rotated Component Matrixa Component 1 Liquidation contract Peer pressure Advertisements Mkt_factors Offers Environment Party/Meeting/wedding Discount_promotional_schemes Influence by Cinema Product bundling Seasonal work pressure More relaxing Ritual factors Occasional Tax increment
Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization. a. Rotation converged in 6 iterations.

2 .732

.647 .653 .691 .896 .666 .736 .638 .646 .871 .782 -.657 .847 -.632 .532 -.513

Table 6.1.4: Rotated Component Matrix

6.1.4.1 Analysis on Rotated component Matrix: Component 1: Promotional schemes Factors Discount_promotional_schemes Offers Peer_pressure Values 0.736 0.691 0.647

According to the component i.e. promotional scheme three factors affecting the most is discount, offers and peer pressure. These factors show us that when there is more offers and promotional scheme youth consume more alcohol with peer group.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

Component 2: Perception of consumer Factors Liquidation_contract More_relaxing Tax_increment Values 0.732 -0.657 0.532

According to second component i.e. perception of consumer these are few factors which effect the perception of consumer toward consuming alcoholic product. Component 3: Occasion Factors Values Tax_increment -0.513 Environment 0.896 Party/Meeting/wedding 0.666 According to third component i.e. occasion there factor influence the most these are tax, environment and party and weeding. Component 4: Seasonal Factors Values Seasonal 0.871 work_pressure 0.782 According to the seasonal factor, two factors affect the most i.e. seasonal and work pressure because in season there is lot of work pressure so people prefer to drink alcohol. Component 5: Culture Factors Ritual factors Influence by Cinema Values 0.847 0.638

According to component i.e. culture two factors affecting the most these are ritual factors and influence of cinema.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

Component 6: Marketing factors Factors Mkt_factors Product bundling Occasional Values 0.653 0.646 -0.632

According to 6 component i.e. marketing factors these component are marketing factors, product bundling and occasion.

6.2 Analysis on the questionnaire 6.2.1 Consumer consumption patter on following factors(On the basis of survey): 6.2.1.1 Consumption in six months:

Figure 6.2.1.1:Consumption in six months According to the above diagram 89 of the population consume alcohol while 14% do no consume alcohol.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

6.2.1.2 Consumption rate in month:

Figure 6.2.1.2:Consumption rate in month According to the above diagram consumption rate in month. Target population consume once only because 35% of our population consume only once in a month. 21% population consumes alcohol more than 3 times.

6.2.1.3 Timing preferred for consumption:

Figure 6.2.1.3: Timing preferred for consumption According to above table it is clearly shown that people prefer to consume alcohol during 9pm to mid night i.e. 69% of population consume at this time.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

6.2.2 Parameter influence to buy alcoholic product: 6.2.2.1 Due to monthly income:

Figure 6.2.2.1:Monthly Income According to above table people who are earning below Rs.10000 consume more alcohol i.e. 52% population consume more alcohol than other.

6.2.2.2 Money spend on alcoholic product:

Figure 6.2.2.2: Money spend on alcoholic product According to above diagram people prefer to spend Rs.500-1000 on alcoholic product. i.e. 33 respondents.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

6.2.2.3 Influence due to watching surrogated advertisements in day:

Figure 6.2.2.3:Influence due to watching surrogated advertisements in day According to above diagram we can conclude that while watching surrogated advertisement in a day i.e. 43 respondents watch that advertisement and influence by that. 6.2.2.4 Influencer to buy alcoholic product:

Figure 6.2.2.4: Influencer to buy alcoholic product According to above diagram we can conclude that peer pressure is the biggest influencer to consume alcohol among the youth.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

6.2.3 Consumers perception toward legislative measure on surrogate: 6.2.3.1 Perception on necessity of advertisement:

Figure 6.2.3.1 Perception on necessity of advertisement According to the above document 40 respondent agree that necessity of surrogated advertisement is necessary. And only 4 respondents believe that necessity of ad is least important. 6.2.3.2 Tax and other legal barrier on alcoholic products:

Figure 6.2.3.2 Tax and other legal barrier on alcoholic products According to above diagram 38 respondent strongly disagree that tax must be imposed on the alcoholic product. And 12 respondent strongly disagree that tax must be imposed.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

6.2.3.3 Opinion about banning:

Figure 6.2.3.3: Opinion about banning According to above diagram people have no comment that surrogated advertisement must be ban or not.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

6.3 Findings: 89 out of 100 male respondents consume alcohol in last six months. 35 out of 100 consume alcohol only once in a month, while 21 consume alcohol more than 3 times in a month. Most of the people prefer after 9pm time to consume alcohol to relax from the work pressure and sometime occasionally. People who earn less spend more on alcohol i.e. people who earn less than Rs.10,000 spend more than who earn Rs. 60,000 Average money a consumer spend on alcoholic product is between Rs. 500-1,000 i.e. 33 people out of 100. 43 respondent watch surrogated advertisement in a day that reminding of consuming alcohol. Peer pressure is the one factor that influence the youth to consume alcohol. Some local environment and parent can also be the factor that influences the consumer. 40 out of 100 respondents agree that there is a need of surrogated advertisement. Most of the alcohol consumer strongly disagrees that there must be imposition of tax. Respondents have no comment while banning or non-banning of surrogated advertisement.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

Chapter 7 Conclusion & Suggestions

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

7.1 Conclusion:
In this way, from the above research, we can conducted that surrogated advertisement has influence population to remind and recall the brand name, brand product while watching regulated advertisement somewhat influence the consumer force to consume alcohol.

According to the data available to us, we say that pear pressure it most affecting factor that influence the consumer to consume alcohol. 35 out of 103 respondent watches surrogated advertisement every day because alcohol companies always want to be on the top of the mind of consumer. 83 out of 103 male respondents strongly agree that there is no more of these surrogated advertisements because they may impact their children or family that may negatively effect on the mind of youth.

Government need to regulate the laws regarding surrogated advertisement like more imposition of tax and reduce the number of liquor shop near campus and college because youth are the future of the India. If youth will addict to alcohol then who will make DEVELOPING INDIA into DEVELOPED INDIA.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

7.2 Suggestions:
There should be stringent regulatory measures to curb the practice, such as: making transparent laws banning surrogate advertisements for different products under a single brand names, by amending the Trade Marks Act, for instance; providing teeth to the Advertising Standards Council of India to enable it take action against false and misleading advertisements, and keep a close vigil over clever evasion of the law; asking the electronic and print media to adhere to the advertisement codes and not encourage surrogate advertisements; calling on the ASCI address complaints received from consumers against surrogate advertisements and take appropriate actions immediately; creating a consumer awareness programme to help people understand the negative impact of surrogate advertisements; adopting strict laws to penalize those companies featuring surrogate advertisements without any real existence of the product; and Requiring advertising agencies to have full knowledge of the products under the same brand for which they are promoting advertisements, and taking legal actions against those agencies which design surrogate advertisements. Health warnings A single health warning (Cigarette smoking is injurious to health or Drinking liquor is injurious to health) is mandatory on packets and any advertisements. MORE OF CSR Corporate along with the government can take up the following measures Promote public education programmes on the harmful effects of the abuse of liquor; Promote social responsibility programmes; Promote the establishment of recreational facilities for youth; Promote the establishment and maintenance of support structures for the rehabilitation of individuals and communities affected by alcohol abuse; Promote further research on the nature and extent of the socio-economic effects of alcohol abuse; and Promote interaction between government and civil society, notably civic, youth and religious formations.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

7.3 Limitations of the study: The study is conducted in Amritsar and Phagwara region, valid for this region only. The findings of the study will be based on the assumption that the respondents divulged correct information. The study would be relevant only to present situation. The study will be time bound, due to rapid changes in the perception of the consumers due to advertisements. The study may not be applicable if there is any change in rule and regulation of the Government of India.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

8. References/Bibliography: Advertising, alcohol and adolescents published in science daily 2008.

Gentile Walsh, Bloomgren, Atti and Norman (frog sells beer: the effect of beer advertisement on advertisement and adolescent drinking knowledge) presented at biennial conference of society for child development, Minnesota.

Grube, W. & Wallack (Television beer advertisement and drinking knowledge beliefs and intentions among school children) published in American journal of public health, 84(2).

H. Wesley Perkins (Surveying the Damage: A Review of Research on Consequences of Alcohol Misuse in College Populations) published in J. Stud. Alcohol, Supplement No. 14: 91-100, 2002.

Jon P. Nelson (how similar are youth and adult alcohol behaviours?) published in international Atlantic economics society 2007.

Khao Dang Truong, PhD and Roland strum PhD (alcohol environments and disparities in exposure associated with adolescent drinking) research and practise published in American journal of public health in 2009.

Mallie J paschal, Joel W Grube and Kypros Kypri (Alcohol control policies and alcohol consumption by youth: a multi-national study) published in European survey project on alcohol and other drug 2003.

Meichun Kuo, Henry Wechsler, Patty Greenberg, Hang Lee, (The marketing of alcohol to college students : The role of low prices and special promotions) published in Harvard School of Public Health, Department of Health and Social Behaviour Boston, Massachusetts, USA.

Michael Grossman, Frank J. Chalopka, Henry Saffer & Adit Laixuthai (effect of alcohol price policy on youth: a summary of economic research) E & P weekly 2010.

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

Michael J. Thun, M.D., Richard Peto, F.R.S., Alan D. Lopez, Ph.D., Jane H. Monaco, M.S., S. Jane Henley, B.A., Clark W. Heath, Jr., M.D., and Richard Doll, F.R.S.(Alcohol Consumption and Mortality among Middle-Aged and Elderly U.S. Adults) published in N England J Med research paper 1997.

Michael Siegel, Charles King, Joshua Ostroff and David H. Jernigan (alcohol advertising in magazine and youth readership: are youth disproportionately exposed?) published in contemporary economics policy vol. 26 no.3 2008 western economics association international.

Monica H Swahn Thomas R Simon, Bart J Hammig and Janet l Guerrero (alcohol consumption behaviour and risk for physical fighting and injuries among adolescent drinkers) published in national longitudinal study of adolescents health.

Renna (Alcohol abuse, alcoholism and labour market outcome: looking for the missing link) publish in industrial and labour relationship reviews vol. 62 no.1 (October 2008) by Connell university.

Strasburger, V.C. & Donnerstein (children adolescents and media: issue and solution) published in paediatrics 103 (1):129-139

Weitzman, Elissa R. ScD, and MSc (Poor Mental Health, Depression, and Associations with Alcohol Consumption, Harm, and Abuse in a National Sample of Young Adults in College Published in Journal of Nervous & Mental Disease: April 2004 - Volume 192 - Issue 4 - pp 269-277.

http://www.surrogate_advertising.com http://www.legalserviceindia.com/article/l346-Surrogate-Advertisements.html

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

Annexure

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

Annexure A: Sample of Questionnaire with SPSS codes Consumer Perception Towards Surrogated Advertisements This questionnaire is aimed at studying the perception of Consumer Perception Towards Surrogated Advertisements on the consumption pattern, sales impact, correlation among the youth. Your opinion is extremely important in evaluating the survey. Your response will be kept confidential. Your views will be used only for purpose of academic research. Name :- .. Age :- .. Gender:-.... Occupation:-..

Please put tick() on the Box and Table available as per the questions demand.
1. Have you consumed alcohol in last 6 months? Yes {1} 2. No {2}

How often do you consume alcoholic product in a month? Once {1} 2 times {2} 3 times {3} More than 3 times {4}

3.

Mostly which place you do you buy these products? Beer or Wine shop {2} Supermarket {3} any other

4. Whats your monthly income? Below Rs.10,000{1} More than Rs.60,000{4} Rs. 20,000 Rs.40,000{2} Rs.40,000 Rs.60,000{3}

5.

How often you see the surrogate advertisements in a day? Once {1} 2 times {2} 3 times {3} More than 3 times {4}

6.

Do you think that such kind of advertisement of products is necessary? Strongly agree{1} Strongly disagree{5} Agree {2} Neutral {3} Disagree{4}

7.

On an average how much amount of money do you spend on alcoholic products in a month? Below 500{1} More than 2000{5} 500 1000{2} 1000 1500{3} 1500 2000{4}

8.

What is your opinion about banning of advertisement of these products? Is a right step{1} No need to ban{3} Produced should be banned{2} No comment{4}

9.

Which time of the day do you mostly prefer to drink alcohol? 10am 1pm{1} 1pm - 5pm{2} 5pm-8pm{3} 9pm mid-night{4}

CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT

10. How would you rank the present surrogated advertisement? (Rank 1-5 ascending order)

Entertaining

Informative

Misguiding

Disturbing

Boring

11. Which parameter influences you to buy the alcoholic products? Surrogated ads.{1} Peer group{2} Parents{3} Local environment {4} Cant say {5}

12. Reasons for using alcoholic products? Parameters Strongly agree{1} Liquidation of Contracts Peer pressure Advertisements Marketing factors Offers Environment Party/Meeting/wedding Discount and promotional schemes Influence by Cinema Product bundling Seasonal Work pressure More relaxing Ritual factors Occasional Agree {2} Neutral {3} Disagree {4} Strongly disagree{5}

13. Do you agree on increment on tax of alcoholic products? Strongly agree{1} Strongly disagree{5} Agree {2} Neutral {3} Disagree{4}

Thank you for your time and valuable input.

Potrebbero piacerti anche