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Code of conduct There are specific rules and principles, which are being involved in the code of conduct

at pizza hut. Each employee which is working at pizza hut have to sign the code of conduct documentation which ensures that he/ she will observe all the rules. Raw material ethics According to the given percentage the head office located in Karachi provides 90% of the raw materials that are being used at pizza hut. The raw material, which is being provided, is tested for quality and hygienic measures and then it is provided to the end users. For the rest 10% raw material pizza hut is using the JIT (just in time) concept. It is done on the basis of fair transactions with vendor and suppliers. The transactions are credit based. The issue regarding the raw material is some time payments get late according to the fixed schedule. Opportunity and growth ethics Opportunity and growth are the basics, which an organization must follow to earn the future success. At pizza hut opportunity and growth is considered as the basic right of the employee. The employees are given the opportunity in the form on training courses, which help them to enhance their speaking, managing, cooking, maintenance and dealing capabilities. i.e. the manager has done 6 courses in time period of 6 weeks all being sponsored by pizza hut to enhance his managing skills Security ethics The security ethics are being observed in many ways. There are 4 guards, which are performing their duties at pizza hut. One guard is at the entrance making sure the no body is carrying a prohibited thing with him and its also being aided by a metal detector installed at the entrance door. Others are in the parking area to keep the vehicles safe. Pizza hut have also installed cameras in the sitting areas, every one is being monitored for the sake of the security. All these arrangements have made pizza hut a safe place to dine-in. Recruitment ethics The recruitment which is being done at pizza hut is under the HRM department .the employee are recruited on the basis of their education, personality, speaking style, and facial expressions because they have given a very strong importance level to their customers so employee are selected on the basis with whom the customer feels comfortable to talk and deal with. The manger level recruitment is done by the head office n lower employee recruitment is done on the third party basis. Working experience is being highly entertained at pizza hut as its a customer-oriented hotel Privacy ethics Privacy is a certain issue, which is being followed by pizza hut in a very organized manner. All the customer record is under the manager and its only the manager who can view the information regarding the contact info of any customer. Employee information is also kept confidential and there are certain people who got access to the information. So information access is closed ended which helps to justify the privacy ethics.

Gift receiving ethics Every organization has loyal customers who may offer gifts to the organization. Similarly pizza hut have many loyal customers, who offer gifts, but according to the ethics most of the time pizza hut manager only receive gift, which are given to organization. Personal gifts are not received, as they are not intended towards the organization. Similarly pizza hut also offer gifts or special offers to their loyal customers as these make customers feel like they are really dear to or wanted by the organization. Workplace ethics Workplace ethics are the most important essentials that must be observed by the employee force. In work place ethics pizza hut employee have certain rules and regulations are being maintained Account maintaining ethics Assets utilization ethics Fairness ethics Social ethics Behavioural ethics Technology utilization ethics

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