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MS-10
Organizational Design, Development and Change
Block
UNDERSTANDING ORGANIZATIONS
UNIT 1 Approaches to Understanding Organization UNIT 2 Factors Affecting Organization Design 5 20
Understanding Organizations
Print Production
Mr. A S. Chhatwal Asstt. Registrar (Publication), Sr. Scale SOMS, IGNOU Mr. Tilak Raj Section Officer (Publication) SOMS, IGNOU Ms. Sumathy Nair Proof Reader SOMS, IGNOU
June, 2004 (Revision) Indira Gandhi National Open University, 2004 ISBN-81-266-1292-4 All rights reserved. No part of this work may be reproduced in any form, by mimeograph or any other means, without permission in writing from the Indira Gandhi National Open University. Further information about the Indira Gandhi National Open University courses may be obtained from the Universitys Office at Maidan Garhi, New Delhi-110 068. Printed and published on behalf of the Indira Gandhi National Open University, New Delhi, by Director, School of Management Studies. Cover designed by King Craft, Karol Bagh, New Delhi. Lasertypeset by ICON Printographics, B-107 Fateh Nagar, New Delhi-110 018 Paper Used: Agro-based Environment Friendly
BLOCK 1
UNDERSTANDING ORGANIZATIONS
This block comprises two units. The first unit deals with approaches to understanding organisation. In which it discusses the meaning and characteristics of organisation, different Approaches to Organisation and also the 7s model. The second unit describes the meaning, purposes and principles of organisational design, key Factors Affecting Organisation Design and also the concept of organisational effectiveness.
Understanding Organizations
1. 1. 2.
2. 3. 4.
ORGANISATIONAL DESIGN Typology of Organisation Structures Some Basic Organisation Design and Restructuring Strategies
3. 5. 6. 7.
APPROACHES TO WORK DESIGN Organising and Analysing Work Job Design Emerging Issues of Work Organisation and Quality of Working Life
4. 8. 9. 10. 11.
ORGANISATIONAL ANALYSIS Organisational Diagnosis: Tools and Techniques Questionnaire as a Diagnostic Tool Interview as a Diagnostic Tool Workshops, Task-forces and other Methods
ORGANISATIONAL DEVELOPMENT AND CHANGE Organisational Development (OD) Alternative Interventions Process of Change Change Agents: Roles and Competencies Institution Building