Presentation on communication skills

By

Felix Joshua (09681A0317)

CHRISTU JYOTHI INSTITUTE OF TECHNOLOGY AND SCIENCE

Verbal communication includes Energy Rhythm and pacing Message

Non-Verbal communication includes

Eye contact Facial expressions Gestures Posture & body orientation Proximity Paralanguage

Why is effective communication the lifeblood of every organization?

Both within and outside the the organization, effective comminication oral and written-is its lifeblood. As an organization is a group of people associated for business, political, professional, religious, athletic, social or other purposes. So, its activities require human being to interact, reactcommunicate.

Why is effective communication important for leaders?

Without effective communication, you will FAIL to Gain commitment Achieve goals Establish rapport with others

For Effective Communication

Be Confident Find Common Language Show Interest & be Interesting Consider Cultural Differences

Non-Verbal Abuses
Keeping your hands behind your back Pointing Prolonged or absence of eye contact Fidgeting Watching the clock, exit Checking phone/texting/reading email Rigid or slouching posture

ATTENTION PLEASE
Five ways to get attention!! Use humor Tell a story Pass around a sample Ask a question State a astonishing statistics

SUMMARY
Good communication is as stimulating as black coffee, and just as hard to sleep after.
ANNE MORROW LINDBERGH