Problem Analysis Flow Charts for GSM KPIs: Page1 : HIGH TCH DROP RATE Page2 : LOW TCH

MHT Page3 : SDCCH CONGESTION Page4 : INTER MSC HO Page5 : INTER MSC HO Page6 : FAILED HO Page7 : NO HO ATTEMPT Page8 : PING-PONG HANDOVERS Page9 : RACH FAILURE Page10 : HIGH SDCCH DROP RATE Page11 : TCH ACCESS FAIL Page12 : SDCCH ACCESS FAIL Page13 : CALL BLOCK RATE Page14 : TCH ASSIGNMENT FAILURE RATE Page15 : INTEGRITY Page16 : RETAINABILITY Page17 : INTERFERENCE ANALYSIS Page18 : SS ANALYSIS Page19 : HARDWARE ANALYSIS

LOW TCH MHT

LOW TCH MHT < 10 sec (2)

DR/E > 1.2 (2)

HW ANALYSIS

HIGH DROP CALL RATE ? NO CHECK LOCATION OF CELL

YES

DROP ANALYSIS

HW PROBLEM ?? NO

YES REPAIR IT

BAD QUALITY YES ENABLE FASTMSREG

MICRO?

NO

BAD QUALITY HO?? (5) NO

YES

INTERFERENCE ANALYSIS

HO PERFORMANCE (4)

END

MANY OUTGOING HANDOVERS FROM CELL

YES

CHECK LOCATING PARAMETERS

NO B

SDCCH CONGESTIONTIME % > 0.5 (1)

SDCCH CONGESTION
B

Periodic Registration H/W Availablility Check (1) Too many? (3) SDCCH Availability % < 99.5

YES

Change Interval T3212

YES

INFROM BSS GROUP

NO

NO

Immediate assignment on TCH NO

Site Position Activated?

NO

Activate

Cell at LA Border?

YES

Check CRH & Location Area Border Dimensioning

NO

TCH Traffic SDCCH Under Dimensioned ? (1) Add TCH or sites

YES

Increase SDCCH

TCH Congestion > 2? (2 )

YES

NO

NO

END

Channel Configuration

Comb. BCCH/SDCCH ?

YES

Make it Non Combined

NO

Mean holding Time

MHT1 & MHT2 > 5 sec (1)

YES

H/W Check

NO
B

INTER MSC HO (1)

Inter MSC HO B

MSC definition

Target cell as internal cell in target BSC?

NO

Define

YES
Neighbor MSC defined? MGNMP:MSC= ....;

NO

Define! (MGNMC)

Target cell as inner cell in target MSC?

NO

Define

YES
MSC adress correct in all MSC?

YES NO
Define adresses (MGNMC) Target cell as ext. cell in orig. BSC?

NO

Define

YES
Routing data correct?

NO

Correct routing data (MGNMP)

YES

YES
Number series defined?

Target cell as outercell in orig.MSC?

NO

Define

NO

Define number series in all MSC (MGRNI)

YES

YES
S/W routes defined?

Cell parameters

NO

Define S/W routes (OMC)

YES

YES
BSC defined in MSC? MGBSP: BSC-...; ICD in target BSC and ECD in orig. BSC consistent?

NO
Correct

NO

Define BSC (MGBSC)

YES YES
Cell definitions C

INTER MSC HO (2)

C

Outer cell def. of CGI in orig. MSC?

NO Correct

YES CGI defined externally in orig. BSC? YES NO Correct

SAE definition ADI and API

S/W file congestion?

YES Increase SAE

Coverage analysis

LOW SS at Border? NO

YES

Add site or improve coverage

Solved?

NO

H/W analysis or Abis log

YES END

ICD: Internal cell definition ECD:External cell definition orig: originating

FAILED HO
HO FAIL % > 5 (4) B

NEIGHBOUR CELL DEFINITION NO Wrong Neighbour Relation? NO

TARGET CELLS BSIC & BCCH SAME WITH A CLOSE CELL ?

RN FEATURES

YES

Correct definition

BTS & MS PWR CNT USED IN THE REGION PROPERLY??

NO

ACTIVATE IT!

YES
IRC, DTX, HANDOVER POWER BOOST USED ??

NO

YES

CHANGE BSIC OR BCCH

ACTIVATE IT!

YES

NO
UNNECESSARY NEIGHBOURS ??

YES

ERASE UNNECESSARY NEIGHBOURS

LAPD AND DIP (14 & 13)

ACTIVE BA LIST RECORDING

TRANSMISSION QUALITY BAD? NO

YES

INFORM RN-TR

Missing Neighbours ??? NO

YES

DEFINE NEIGHBOURSHIP

ANTENNA

WRONG FEEDER? Locating Parameters NO Faulty parameter setting? NO YES NO

YES

SWAP

CROSS YES CONNECTION ? CORRECT IT NO HIDDEN ANTENNA YES

CORRECT IT

CHANGE POSITION

LOW SS AT BORDER? NO BAD QUALITY ? (5) NO B

YES

NO SS ANALYSIS TOO HIGH VSWR? RXMFP YES CHECK THE INSTALLATION

YES

INTERFERENCE ANALYSIS

NO

INCORRECT DOWNTILT??

YES

CORRECT IT

END

NO HANDOVER ATTEMPTS
NO HANDOVER ATTEMPTS B

INTER MSC

ONE -WAY NEIGHBOUR RELATION DEFINED

YES

DEFINE A DEFINED IN THE BSC OF B AS EXTERNAL

NO

DEFINE

NO

CAND= BOTH? YES

NO

DEFINE YES CGI OF A DEFINED IN THE MSC OF B CORRECTLY YES

NO

NCCA DEFINED IN NCCPERM OF B?

DEFINE

YES

DEFINE

NO HCS levels BCCH OF A IN ACT.BA LIST OF B? YES

DEFINE Different level HCS?

YES

NO SAME BSIC& BCCH NO YES CORRECT IT

Change level if appropriate

NO

Locating parameters

INTER BSC

A DEFINED IN THE BSC OF B AS EXTERNAL YES

Wrong setting? NO DEFINE NO END

YES

Correct it

CGI OF A DEFINED IN BSC CORRECTLY ? YES B

NO

DEFINE

PING-PONG HANDOVER

PING-PONG HANDOVER % > 20 (5)

LOCATING PARAMETERS

(BSPWRBBSPWR) &(BSPWRTBSTXPWR ) WRONG ??

YES

CORRECT OUTPUT POWER PARAMETERS

NO
(LHYST, KHYST , LOFFSET, KOFFSET) WRONG ??

YES

CORRECT OUTPUT POWER PARAMETERS

NO

CLS PARAMETERS

WRONG??

YES

CORRECT IT

NO

HCS PARAMETERS

YES
WRONG??

CORRECT IT

NO

BAD QUALITY

BAD QUALITY HANDOVER ?? (5)

YES

INTERFERENCE ANALYSIS

END

RACH FAILURE
RANDOM ACCESS FAIL % > 5 (6)

TA CAUSED TCH & SDCCH DROPS EXIST?? (7&8) NO

YES

EXTENDED RANGE

BSIC & FREQUENCY

ACCESS FROM COCHANNEL ? NO

YES CHANGE BSIC OR FREQUENCY

ANY YES OTHER CELL EXIST IN THE AREA ?? NO

TILT & POWER TUNING OR CONFIG CHANGE

YES SOLVED? END

CHECK SAE

NO

S/W FILE CONGESTION? AFTSP:TEST=110, LOG;

YES INCREASE SAE

NOISE LEVEL (9)

NO

UNKNOWN ACCESS? NO

YES

REDUCE INTERFERENCE

CELL PARAMETER

SITE POSITION LOW MAXTA? NO YES INCREASE MAXTA YES UMBRELLA? TILT OR LOWER ANTENNA

NO HARDWARE ANALYSIS END

YES H/W PROBLEM? NO REPAIR OR REPLACE

TA ANALYSIS

HIGH SDCCH DROP RATE

SDCCH DROP% >2 (1)

DROP REASONS (8)

TOO HIGH TA?

YES

CHECK TALIM& MAXTA OR ACTIVATE EXTENDED RANGE

NO

LOW SS?

YES

PERFORM SS ANALYSIS

NO YES PERFORM INTERFRENCE ANALYSIS

BQ? NO

HARDWARE ANALYSIS

HW FAULT? NO

YES

REPAIR IT!

SITE POSITION

UMBRELLA? NO END

YES

CHANGE FREQUENCY OR DOWN TILT

TCH ACCESS FAIL

TCH ACCESS FAIL % > 5 (2)

CHECK HANDOVER STATISTICS (4)

PROBLEM RELATED WITH ONE NEIGHBOUR?

YES

PERFORM FAILED HANDOVER ANALYSIS

NO

HARDWARE ANALYSIS

HW PROBLEM ? NO
TRU CONFIGURATION & OSS DEFINITION CHECK

YES

INFORM CN-BSS

YES CORRECT IT!

YES

COVERAGE

AS PREDICTED ? YES GOOD SERVER EXIST? YES END

NO

CHECK ANTENNA INSTALLATION

NO

DOWN TILT, ADD NEW SITE

SDCCH ACCESS FAIL

SDCCH ACCESS FAIL % > 5 (1)

SAME BSICBCCH

ANTENNA

SAME BSIC&BCCH ? NO

YES

CHANGE BSIC&BCCH

WRONG FEEDER? NO

YES SWAP

INTERFERENCE

CROSS YES CONNECTION ? NO

CORRECT IT

SAME BCCH ? NO

YES

CHANGE BCCH

HIDDEN ANTENNA NO TOO HIGH VSWR? RXMFP

YES

CHANGE POSITION

YES

CHECK THE INSTALLATION

H/W ANALYSIS NO

PROBLEM?

YES

INFORM CN-BSS

INCORRECT DOWNTILT??

YES

CORRECT IT

NO B

END

CALL BLOCK %

CALL BLOCK% > 1 (10)

CHECK TCH CAPACITY NO

TCH CONGTIME% >2 (2)

YES CHECK RN FEATURES NO

CLS ACTIVE ? YES

NO ACTIVATE IT !

TRA CONGESTION

HALF-RATE ACTIVE ? YES

NO ACTIVATE IT !

TRA CONGESTION ? (17)

YES

ADD TRA DEVICE

ASSIG. TO OTHER CELL ?? NO

NO ACTIVATE IT !

NO

ADD CAPACITY CHECK HARDWARE NO YES POSSIBLE TO ADD TRX??

YES ADD TRX

RXMFP:MO=RXOTG-.., FAULTY,SUBORD;

INFORM CN-BSS

NO YES ADD CABINET

RXMFP:MO=RXOTG-.., FAULTY ,SUBORD; NO RXMOP:MO= RXORTX-..-..; NO RXELP: MO=RXOTG-..; NO RXAPP: MO=RXOTG-..;

YES

INFORM CN-BSS

POSSIBLE TO ADD CABINET??

NO YES INFORM CN-BSS END

YES

INFORM CN-BSS

END

TCH ASSIGNMENT FAILURE

TCH ASSIGNMENT FAIL % >2 (10)

OUTPUT POWER NO
LOW OUTPUT POWER ??

BSC ROUTE CONGESTION NO YES ADJUST POWER LEVEL

ROUTE CONG ?? (16)

YES

INFORM CN-BSS

NO

NO END

CHECK HARDWARE

HW FAULT?

YES

INFORM CN-BSS

NO

CHECK COVERAGE

PERFORM DRIVE TEST

DOMINANT SERVER EXISTS?

NO

ADD SITE & CELL

YES

CHECK INTERFERENCE WITH MRR, FAS & ICM

DISTURBANCE ON SDCCH OR TARGET TCH

NO

IMPROVE FREQUENCY PLAN

INTEGRITY

INTEGRITY % < 97 (11)

LOW SS (12)

LOW SS??

YES

SS ANALYSIS

NO

HW ANALYSIS

PROBLEM ??

YES

INFORM CN-BSS

NO

INTERFERENCE ANALYSIS

END

RETAINABILITY

RETAINABILITY % < 97 (18)

DROP ANALYSIS NO YES

DROP % > 1 (2 )

DROP ANALYSIS

NO

BAD QUALITY DISCONNECTION NO

BQ DISCON. % > 3 (19 )

YES

INTERFERENCE ANALYSIS

NO END

INTERFERENCE ANALYSIS

BAD QUALITY OVERSHOOTING

SS LOW? (12) NO

YES

PERFORM SS ANALYSIS

DRIVE TEST & ICDM ANALYSIS

CO-CHANNEL OR ADJ.CHANNEL INTERFERENCE

CROSS CONNECTION ? NO

YES INFORM O&M

AVAILABLE FREQUENCY ?

YES

CHANGE FREQUENCY

IS ANY OTHER CELL OVERSHOOTING ??

YES

TILT & POWER DECREASE IN THE CELL OVERSHOOTING

NO NO
IS THE SERVING CELL OVERSHOOTING ??

HCS

YES

TILT & POWER DECREASE IN THE CELL OVERSHOOTING

UPPER LAYER INTERFERING THE LOWER LAYER?

YES

CHANGE THE LAYERTHR

END

NO

OVERDIMENSIONED CELLS

CELL OVER DIMENSIONED ? (2 )

YES

TRX REMOVAL

SS ANALYSIS
LOW SS

CTR & MRR

LOW SS BOTHLINK? (12)

YES
OVERSHOOTING?

YES

RURAL?

NO

ANTENNA CONFIGURATION CHANGE

NO

NO

YES

HARDWARE & CONFIGURATION CHECK

ADD NEW SITE

CONNECTOR,TRX, BTS RECEIVER,ANTEN NA POSITION CHECK

LOW SS UPLINK? (12)

YES

RECEIVER PROBLEM

RXMFP AND DRIVE TEST

DIVERSITY PROBLEM ??

NO

TOO HIGH VSWR?

NO

USE TMA

NO

LOW SS DOWNLINK? (12)

CHECK OUTPUT POWER

LOW OUTPUT POWER ??

TRX PROBLEM

HOPPING OFF,OBSERVE FROM OSS

INCREASE OUTPUT POWER

INFORM OMC

HARDWARE ANALYSIS

HARDWARE ERROR

RXTCP:MOTY=RXOTG, CELL=...;

ANTENNA

RXMFP:MO=RXOTG-.., FAULTY,SUBORD; NO RXMOP:MO= RXORTX-..-..; NO RXELP: MO=RXOTG-..; NO RXAPP: MO=RXOTG-..;

YES INFORM OMC

WRONG FEEDER? NO

YES SWAP

YES

INFORM OMC

CROSS YES CONNECTION ? NO HIDDEN ANTENNA YES

CORRECT IT

YES

CHANGE POSITION

INFORM OMC NO TOO HIGH VSWR? RXMFP NO

YES

CHECK THE INSTALLATION

SDTDP: RPTID=104 ,INT=24; NO RADEP: DEV=RBLT-..;

YES

INFORM OMC

END

DTQUP: DIP=RBLT..;

YES

INFORM OMC

Optima Modules:

1. GSM & GPRS Technology Package / Radio Network Technology Package / Cell Statistics / Cell SDCCH 2. GSM & GPRS Technology Package / Radio Network Technology Package / Cell Statistics / Cell TCH 3. GSM & GPRS Technology Package / Core Network Technology Package / Traffic / Location Update 4. GSM & GPRS Technology Package / Radio Network Technology Package / Handover / Handover Requests & Causes 5. GSM & GPRS Technology Package / Radio Network Technology Package / Handover / Handover Requests & Causes 6. GSM & GPRS Technology Package / Radio Network Technology Package / Cell Statistics / RACH 7. GSM & GPRS Technology Package / Radio Network Technology Package / Cell Statistics / TCH Drop Reasons 8. GSM & GPRS Technology Package / Radio Network Technology Package / Cell Statistics / SDCCH Drop Reasons 9. GSM & GPRS Technology Package / Radio Network Technology Package / RIR 10. GSM & GPRS Technology Package / Radio Network Technology Package / Cell Statistics / Cell Service Quality Reports / Cell Service Quality Detailed - CSSR 11. GSM & GPRS Technology Package / Radio Network Technology Package / Cell Statistics / Voice Quality - RxQual 12. GSM & GPRS Technology Package / Radio Network Technology Package / MRR / Signal Strength 13. GSM & GPRS Technology Package / Radio Network Technology Package / TN Reports / DIP 14. GSM & GPRS Technology Package / Radio Network Technology Package / TN Reports / LAPD 15. GSM & GPRS Technology Package / Radio Network Technology Package / Packet Switching / Cell Based IP Delays / IP Discards 16. GSM & GPRS Technology Package / Core Network Technology Package / Traffic / Route / Route BSC 17. GSM & GPRS Technology Package / Core Network Technology Package / Traffic / Transcoder 18. GSM & GPRS Technology Package / Radio Network Technology Package / Cell Statistics / Cell Service Quality Reports / Cell Service Quality Detailed 19. GSM & GPRS Technology Package / Radio Network Technology Package / Cell Statistics / Disconnection