1.

When customer visits to your office. Choose the correct sentence

talk with customer listen with customer C first negotiate with customer D none of above
B first A first

2.

WLL mobile network provides

mobility to subscriber mobility to subscriber C no mobility to subscriber D none
B total A limited

3.

In NGN the customer is free to use any terminal to get the service using
A closed-interface B operated-interface C diverted-interface D open-interface

4.

Customer pays for

A unhappiness B bargains D none

for problems

C happiness

of above

5.

Why must we please the customer for our life time? Choose the false sentence from the following
pays for our revenue gives business C customer makes our organisation grow D customer makes our organisation to loss
B customer A customer

6.

In `Fast action in execution of work` which of the following word is false

A speed B time C trust D delay

bound

7.

Which of the following is lowest level of communication

trust trust C respectful none
B high A low