Value of product Best Price 1) 2) 3) 4) Variety 1) 2) 3) 4) 5) Time 1) How much are you satisfied with delivery time of product?

2) Do you save time by shopping online? 3) Are you satisfied with time taken to search product? General Best Price 1) 2) 3) 4) 5) 6) 7) 8) 9) 10) 11) 12) 13) Name Age Qualification How much amount you spend on online shopping? Why do you choose to buy online? From whom you get to know about online sites? Do you explore product features/feedback/reviews? What is your purpose of shopping? What is your mode of payments? After reviewing the product what is your buying descion? What distract you from online buying? How do I get confirmation of order? How do I cancel the order? Are there online charges? Is there any limit to the shopping hours? Do you get the options of newly launched product? Do you find all th variety of produvts available on online stores? Do you find all required product categories ? Do you find all different brand products? Do you get the all varients of brands? Do you get attractive offers / discount for online purchasing? Do you compare online prices with offline market? Do you purchase online when offline prices are more? Do you find online stores products with lowest price?

Gender Internet usage hours Access to internet