BUSINESSES STRATEGIZE TO GET WORK DONE WITH FEWER STAFFERS

Using technology to run her practice lets defense attorney Susan Williams give clients the time and attention they need.

Williams decided years ago she didn’t want a large staff that would require her to increase her caseload simply to have the money to pay her employees. She has one part-time assistant and uses software for tasks like scheduling and sharing documents with clients.

“I never want to have a practice where people feel like their lawyer is being spread too thin,” says Williams, who is based in Charleston, South Carolina.