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Informazioni sul libro

Improving Patient Outcomes: a guide for Ward Managers

Improving Patient Outcomes: a guide for Ward Managers

Azioni libro

Inizia a leggere
Lunghezza: 225 pagine4 ore

Descrizione

“This book does exactly what it sets out to do, it is clear, well written and written at the right level for the intended audience.” Directorate Manager, Merseyside

Improving Patient Outcomes is aimed at ward and department leaders and prospective leaders. The evidence for effective team working and its impact on patient care is readily available and as a leader you do not have to make enormous changes to the way you work to have an effect. All the chapters link with each other but they also stand-alone. You are not expected to work on your own to implement changes but to seek out help from your peers and colleagues within your team and organisation.

Contents include:
Improving patient outcomes
Diagnosis: how well is your team performing?
Selecting team members
Creating and sustaining a learning environment
Performance management
Understanding change and its impact on team performance
Implementing systems to support effective team working
Involving patients in their care
Measuring performance

Resources include:
Interview scoring/rating template
Templates for effective meetings
Team work survey
Return to work interview template
Providing references
Complaints analysis pro forma
Leggi altro
Improving Patient Outcomes: a guide for Ward Managers

Azioni libro

Inizia a leggere

Informazioni sul libro

Improving Patient Outcomes: a guide for Ward Managers

Lunghezza: 225 pagine4 ore

Descrizione

“This book does exactly what it sets out to do, it is clear, well written and written at the right level for the intended audience.” Directorate Manager, Merseyside

Improving Patient Outcomes is aimed at ward and department leaders and prospective leaders. The evidence for effective team working and its impact on patient care is readily available and as a leader you do not have to make enormous changes to the way you work to have an effect. All the chapters link with each other but they also stand-alone. You are not expected to work on your own to implement changes but to seek out help from your peers and colleagues within your team and organisation.

Contents include:
Improving patient outcomes
Diagnosis: how well is your team performing?
Selecting team members
Creating and sustaining a learning environment
Performance management
Understanding change and its impact on team performance
Implementing systems to support effective team working
Involving patients in their care
Measuring performance

Resources include:
Interview scoring/rating template
Templates for effective meetings
Team work survey
Return to work interview template
Providing references
Complaints analysis pro forma
Leggi altro