Six Sigma Survival Scribbles- notes from the battlefield
By Sean McAfee
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About this ebook
This book grew out of my notes on a mountain of presentations, handouts, loose sheets etc. etc. lying on my desk at home and the title was originally “Six Sigma- Pearls of Wisdom”. Upon hearing the title my wife burst into hysterical laughing and exclaimed “Pearls of wisdom! You must be joking.... They are just a bunch of incoherent scribbles!”. As men tend to do when dealing with similar marital discussions, I stuck to my guns and gathered all my little pearls of wisdom into this little book. Then as women tend to do when dealing with similar marital discussions, my wife named it “Six Sigma-Survival Scribbles”.
Sean McAfee
Business Manager with a large multi-national Dow Jones company. Have lived and worked in Ireland, Germany, Belgium, UK and now US across a number of disciplines... manufacturing, development, marketing, business management. Love trying to keep fit and trying to keep busy!
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Book preview
Six Sigma Survival Scribbles- notes from the battlefield - Sean McAfee
Copyright Sean McAfee 2003-2012
Smashwords Edition
ISBN 978-1-4657-8952-5
Originally published under pseudonym Sean Devlin
ISBN 0-9544873-0-3
This ebook is licensed for your personal enjoyment only. This ebook may not be re-sold or given away to other people. If you would like to share this book with another person, please purchase an additional copy for each recipient. If you’re reading this book and did not purchase it, or it was not purchased for your use only, then please return to Smashwords.com and purchase your own copy. Thank you for respecting the hard work of this author.
To the three beautiful ladies in my life- the babies and the wife.
Sean
Table of Contents
Introduction
Chapter 1: The Six Sigma Practitioners
Chapter 2: Overview
Chapter 3: The Define Phase
Chapter 4: The Measure Phase
Chapter 5: The Analyze Phase
Chapter 6: The Improve Phase
Chapter 7: The Control Phase
Chapter 8: Management Engagement
Chapter 9: Project Examples
Introduction
An Irish Why Me?
, scribbling notes from the battle front- that’s me!
Lets get one thing straight from the very start. This book’s purpose is simple. It is not a detailed reference book. It will not teach you how to use all the tools. It will, however, give you simple perspectives on how to survive Six Sigma at each stage of the process. Six Sigma is not just about statistics but it is a process itself. Six Sigma applies a logical, data-driven, statistical approach to identifying problems, implementing solutions and maintaining positive results. The steps in Six Sigma are… Define, Measure, Analyze, Improve and Control (DMAIC).
This book grew out of my notes on a mountain of presentations, handouts, loose sheets etc. etc. lying on my desk at home and the title was originally Six Sigma- Pearls of Wisdom
. Upon hearing the title my wife burst into hysterical laughing and exclaimed Pearls of wisdom! You must be joking…. They are just a bunch of incoherent scribbles!
. As men tend to do when dealing with similar marital discussions, I stuck to my guns and gathered all my little pearls of wisdom into this little book. Then as women tend to do when dealing with similar marital discussions, my wife named it Six Sigma- Survival Scribbles
.
Most books on the topic give a history of Six Sigma. Here is mine….
The measurement standard goes way back to Carl Frederick Gauss (1777-1885) who introduced the concept of the normal curve but it wasn’t until the 1920's when Walter Shewhart showed that three sigma from the mean is the point where a process requires correction. Lots of statisticians have since got involved but credit for coining the term Six Sigma
goes to a Motorola engineer named Bill Smith. This then leads us to the modern concept of Six Sigma. Motorola decided they wanted to measure the defects per million opportunities. They developed this new standard and created the methodology and needed cultural change associated with it. Six Sigma helped Motorola realize powerful bottom-line results in their organization - in fact, they documented more than $16 billion in savings as a result of their Six Sigma efforts. Since then, hundreds of companies around the world have adopted Six Sigma as a way of doing business. One of the nicest stories is of Larry Bossidy of Allied Signal (now Honeywell), and Jack Welch of General Electric Company playing golf. Jack bet Larry that he could implement Six Sigma faster and with greater results at GE than Larry did at Allied Signal. Who knows whether it is true or not but I like to think that probably the biggest success story in Six Sigma history, General Electric, was based on a bet on the golf course! What of the future? Well, Jim McNerney, whilst CEO at 3M utilised Six Sigma in ways no one else had ever done. In the future we will probably be citing 3M as the Six Sigma benchmark.
There. That was short, sharp and painless. A bit like this book. Some books try to complicate Six Sigma. It is simply a structured system