Rating: 4 out of 5 stars
4/5
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author
Fred Reichheld
Frederick F. Reichheld is a New York Times best-selling author, speaker and business strategist best known for his research and writing on the loyalty business model and loyalty marketing.Frederick F. Reichheld is a New York Times best-selling author, speaker and business strategist best known for his research and writing on the loyalty business model and loyalty marketing.
Books by Fred Reichheld
HBR's 10 Must Reads on Strategic Marketing (with featured article "Marketing Myopia," by Theodore Levitt)
Audiobooks by Fred Reichheld
Winning on Purpose: The Unbeatable Strategy of Loving Customers Rating: 4 out of 5 stars4/5HBR's 10 Must Reads on Strategic Marketing Rating: 5 out of 5 stars5/5The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World Rating: 4 out of 5 stars4/5The Ultimate Question Rating: 5 out of 5 stars5/5