The Christian Science Monitor

The shadow economy that lets the ultra rich enjoy ‘friction free lives’

“It’s tempting to think that when you call the bank or other another financial service provider and you are put on hold for twenty-five minutes, it’s simply because it’s a peak time of day and many other account holders are calling at the same moment,” Nelson D. Schwartz writes in “The Velvet Rope Economy: How Inequality Became Big Business.” That’s certainly what I had assumed before reading the business journalist’s eye-opening – and at times,

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