The European Business Review

DO YOU REALISE HOW SCARY YOU ARE?

Most managers know they need to create an environment where people can speak up in order to hear innovative ideas and avoid scandals. Research from a new book ‘Speak Up: Say what needs to be said and hear what needs to be heard’ (Financial Times Publishing 2019), suggests that most managers assume they are approachable – but in fact they are ‘deaf ’ to the effect that their status and authority has on others. In this article its authors, Hult Professor Megan Reitz and her research partner John Higgins from Gameshift, share their findings, invite you to reflect on your ‘scariness’ and provide advice on how to enable others to speak up.

A CEO mutters “See? I knew they didn’t have anything to say!” as he comes off the stage at a large company meeting. He has just asked the audience “Do you have any questions?” and was met with silence. He reads this to mean a lack of initiative – something he’d been complaining about for quite some time. He’d called the meeting to prove his point.

He is utterly blind to the silencing effect that his power has on his colleagues; to how risky it feels for others to speak up to him. Consequently, he is oblivious to the ideas that he never gets to hear about and the

Stai leggendo un'anteprima, registrati per continuare a leggere.

Altro da The European Business Review

The European Business Review8 min lettiMotivational
Sex And Money: Do Men And Women Use Money Differently
Do men and women, think about, use and invest money differently? If so why? Dare one go there? One has to be very courageous, misguided or foolhardy to wander into the “sex difference”, now rebranded the “gender similarity”, research area. Or would i
The European Business Review3 min lettiPsychology
How To Manage The Reputation Of Your Business During The Pandemic
Reputation is an invaluable intangible asset that impacts on how your staff, customers and other key stakeholders perceive your organisation. This is not superficial because reputation influences the behaviour of others and therefore the resilience,
The European Business Review1 min letti
About the Author
Dr.Dr.hc. (mult) PETER LORANGE, Chairman, Lorange Network, Emeritus President IMD (Lausanne). After having sold his shipping company in 2006, Peter has been regarded as one of the world’s foremost business school academics, holding the position of Pr