This Franchisor Leans on His Experience In the Military to Lead His Team

As the director of operations for Dogtopia, Air Force Vet Jeff Farnell knows it's all about people.
Source: Courtesy of Dogtopia
Courtesy of Dogtopia

Jeff Farnell loves to lead. It’s a skill he learned and cultivated as a young man in the Air Force, but he didn’t realize just how much he loved to and people until he exited the military, got a job in satellite communications -- and hated every minute of it. To refresh his nascent career, he pivoted -- a dog daycare, boarding, and spa franchise -- he oversees more than 100 locations throughout North America and helps create a sense of community among the far-flung , enabling each to be a leader in their own towns and cities. 

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